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We are seeking a Service Business Development professional for our Service Department for Indiana. This role is responsible for generating revenue growth byidentifying, developing, and closing new business opportunities for thecompany's service offerings. This customer-facing role builds strongrelationships with prospective and existing clients, uncovers service needs,develops tailored solutions, and collaborates with internal teams to deliverproposals, pricing, and execution plans.

The ideal candidateis a proactive, relationship-driven sales professional with strong businessacumen, presentation skills, and the ability to manage a sales pipeline fromprospecting through contract negotiation and handoff to service delivery.

EssentialResponsibilities

• Identify, qualify, and pursue new business opportunities for the company's service-based offerings.
• Consistently prospect for new customers within assigned company territories.
• Develop and maintain productive relationships with prospective customers, existing clients, and key decision-makers.
• Conduct discovery conversations to understand customer needs, challenges, goals, and service requirements.
• Align customer needs with company service capabilities and develop customized solutions.
• Prepare and deliver professional presentations, proposals, pricing, and service recommendations.
• Partner with service delivery and internal operations teams to confirm solution feasibility, pricing, timelines, and implementation requirements.
• Negotiate contract terms, pricing, and service-level agreements.
• Manage business development activities, opportunities, and pipeline performance using CRM tools.
• Meet or exceed established sales, revenue, and business-growth goals.
• Monitor market trends, competitor activity, and customer feedback to identify opportunities and refine sales strategies.
• Represent the company at industry events, trade shows, networking functions, customer meetings, and other business-development activities.
• Meet deadlines for customer needs, proposals, follow-up activities, reporting, and administrative responsibilities.
• Provide project- and customer-related direction as needed; this position does not have direct personnel supervisory responsibility.
• Perform other related duties as assigned.

Qualifications

Required

• High school diploma or GED; equivalent combinations of education, training, and relevant experience will be considered.
• Four to five years of related business development, sales, account management, service sales, or industry experience.
• Experience developing proposals and negotiating contracts.
• Ability to analyze service performance data and translate findings into business opportunities.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Ability to independently manage priorities, deadlines, customer activity, and a sales pipeline.
• Valid driver's license.

Preferred

• Bachelor's degree in business, marketing, communications, or a related field.
• Five to seven years of experience in business development, service sales, account management, or a related industry.
• Experience using P21 and Salesforce or similar CRM and business-management platforms.
• Understanding of inbound and outbound marketing strategies.
• Experience working collaboratively with operations or service-delivery teams to develop customer solutions.

Skills andCompetencies

• Customer focus and relationship management
• Business acumen and strategic thinking
• Written and verbal communication
• Presentation and proposal-development skills
• Negotiation and contract-management skills
• Organization, attention to detail, and time management
• Project management and follow-through
• Technical aptitude and ability to learn company systems
• Independent self-management and accountability
• Teamwork and cross-functional collaboration

Work Environment andSchedule

This is a full-timeposition, generally working Monday through Friday, 8:00 a.m. to 5:00 p.m.Occasional evening or weekend work may be required based on customer needs,events, or business demands.

The role isprimarily based in a standard office environment and includes regular use of acomputer, phone, and typical office equipment. The position also requirestravel to customer sites and other company locations during normal businesshours. Overnight travel is rarely expected.

PhysicalRequirements

The employee must beable to communicate effectively, including regularly talking and hearing. Therole may require periods of standing, walking, and mobility throughout companyfacilities and customer locations, as well as extended periods of sitting andworking at a computer workstation. Visual requirements include close anddistance vision, color vision, peripheral vision, depth perception, and theability to adjust focus.

Reasonableaccommodations may be made to enable qualified individuals with disabilities toperform the essential functions of this position.

AdditionalInformation

This job descriptionis intended to describe the general nature and level of work performed. It isnot intended to be a complete list of all duties, responsibilities, orqualifications. Duties and responsibilities may be modified or assigned asbusiness needs change.