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Business Applications Manager Jobs in Rochester, NY

Webbing

Customer Success Manager

York, NY · On-site +1

Description The Customer Success Manager (CSM) manages a portfolio of strategic customers across ... and limit non-business applications with the click of a button, saving money and improving ...

Varsity Tutors

Business Statistics Tutor

Rochester, NY · Remote

$18 - $40/hr

Emphasizes practical business applications and connects statistics to marketing research, operations management, and financial risk analysis. * Curriculum Awareness & Adaptive Instruction: Familiar ...

Pwc

ERP AI Engineer - Manager

Rochester, NY

$99K - $232K/yr

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary At PwC, our ... variety of business applications, helping clients optimise operational efficiency. These ...

Pwc

Oracle HCM Senior Associate

Rochester, NY

$77K - $202K/yr

... Management Level Senior Associate & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise ...

Pwc

Managed Services - SAP BRIM - Manager

Rochester, NY

$99K - $232K/yr

... business applications. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and ...

New

Pwc

Oracle PMO - Manager

Rochester, NY

$99K - $232K/yr

... business applications. As a Manager, you will enhance your leadership style by motivating, developing, and inspiring others to deliver quality. You are responsible for coaching, leveraging team ...

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Showing results 21-40

All JobsBusiness Applications JobsBusiness Applications Manager JobsBusiness Applications Manager Jobs in Rochester, NY

Business Applications Manager information

See Rochester, NY salary details

$53.3K

$112K

$151K

How much do business applications manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for business applications manager in Rochester, NY is $112,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,700.00 and $124,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a business applications manager when implementing new software solutions across departments?

Business Applications Managers often encounter challenges such as ensuring cross-departmental alignment, managing stakeholder expectations, and minimizing disruptions during software rollouts. Coordinating between IT, end users, and executive leadership requires strong communication and change management skills. Additionally, they must balance system customization with scalability, all while maintaining data integrity and compliance. Addressing user training and adoption is also a key aspect to ensure successful implementation.

What is the difference between Business Applications Manager vs Business Analyst?

AspectBusiness Applications ManagerBusiness Analyst
Required CredentialsBachelor's degree in IT, Business, or related field; often certifications in project management or specific softwareBachelor's degree in Business, IT, or related field; certifications like CBAP or PMI-PBA are common
Work EnvironmentOversees application systems, manages teams, collaborates with IT and business unitsAnalyzes business needs, documents requirements, works with stakeholders to improve processes
Employer & Industry UsageUsed in organizations with complex software systems, including finance, healthcare, and retailCommon across industries for process improvement and requirements gathering

The Business Applications Manager focuses on overseeing and managing software applications and teams, ensuring systems meet organizational needs. In contrast, the Business Analyst primarily analyzes business processes and requirements to support system development and improvements. Both roles require strong communication skills and industry knowledge but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a business applications manager?

To thrive as a Business Applications Manager, you need a solid background in information systems, business analysis, and project management, often supported by a bachelor's degree in IT or related fields. Familiarity with enterprise resource planning (ERP) systems, customer relationship management (CRM) platforms, and certifications like PMP or ITIL are typically required. Strong leadership, problem-solving, and communication skills help ensure effective collaboration across technical and business teams. These skills are crucial for aligning technology solutions with business objectives and ensuring seamless application performance.

What is a business applications manager?

A Business Applications Manager is responsible for overseeing the selection, implementation, and ongoing management of software applications that support a company's business operations. They work closely with various departments to understand their needs and ensure that the software solutions align with organizational goals. Additionally, they manage application upgrades, troubleshoot issues, coordinate with vendors, and often lead a team of IT professionals. Their goal is to ensure that business applications are efficient, secure, and support the company's productivity and growth.

What is a business applications manager?

A business applications manager oversees the use of various software application systems used by a company. In this career, your job duties include ensuring the software is deployed correctly, leading a team of software professionals, and identifying new software systems that could be useful to the company. You may also provide technical support within the organization. The qualifications needed for a career as a business applications manager include a bachelor’s degree in software engineering or computer science. Certifications in common software systems can increase your job opportunities. You also need strong leadership skills and intimate knowledge of computer operating systems.

More about Business Applications Manager jobs
What are the most commonly searched types of Business Applications jobs in Rochester, NY? The most popular types of Business Applications jobs in Rochester, NY are:
What are popular job titles related to Business Applications Manager jobs in Rochester, NY? For Business Applications Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Business Applications Manager jobs in Rochester, NY look for? The top searched job categories for Business Applications Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Business Applications Manager jobs? Cities near Rochester, NY with the most Business Applications Manager job openings:
Business Applications Manager jobs near you

Customer Success Manager

Webbing

York, NY • On-site, Remote

Full-time

Posted 27 days ago

Job description

Description
The Customer Success Manager (CSM) manages a portfolio of strategic customers across the United States, ensuring they achieve measurable business value from Webbing's connectivity solutions while building long-term partnerships. The CSM serves as the trusted advisor throughout the customer lifecycle-from deployment and onboarding through adoption, growth, and renewal-working closely with Sales, Product, Engineering, Customer Operations, and Support.
Key Responsibilities:
Customer Success Management
  • Build trusted relationships with customer stakeholders and executive sponsors.
  • Develop and execute Customer Success Plans aligned with customer business objectives.
  • Drive customer adoption, retention, satisfaction, and long-term growth.
  • Monitor customer health, usage trends, and business outcomes.
  • Identify customer risks and proactively lead mitigation plans.
  • Act as the primary customer advocate within Webbing.

Customer Lifecycle Management
  • Coordinate customer onboarding and deployment activities.
  • Ensure successful implementation of Webbing products and services.
  • Conduct regular customer cadence meetings.
  • Lead Executive Business Reviews (EBRs) and strategic planning sessions.
  • Track commitments and ensure timely follow-up on action items.

Business Growth
  • Partner with Sales to identify expansion and cross-sell opportunities.
  • Support strategic account planning and customer growth initiatives.
  • Promote adoption of new products and platform capabilities.

Operational Excellence
  • Maintain accurate customer records and Salesforce account hygiene.
  • Document customer architecture, stakeholders, and success plans.
  • Monitor SIM usage, data consumption, and service trends.
  • Coordinate operational requests with Customer Operations and Support.
  • Ensure timely communication during incidents and major service events.

Customer Site Visits
  • Travel regularly to customer locations across the United States.
  • Conduct on-site Executive Business Reviews, workshops, deployment meetings, and relationship-building visits.
  • Strengthen executive relationships through face-to-face engagement.
  • Support strategic customer initiatives and key business milestones.

Requirements
  • 5+ years of experience in Customer Success, Account Management, Technical Account Management, Project Management, or similar customer-facing roles.
  • Experience managing enterprise or B2B customers.
  • Excellent communication, presentation, and relationship-building skills.
  • Strong organizational, analytical, and project management abilities.
  • Experience with Salesforce or similar CRM platforms.
  • Professional English (spoken and written).
  • Willingness to travel up to for customer meetings, Executive Business Reviews, deployments, and site visits.

Preferred Qualifications
  • Experience in IoT Connectivity, Telecommunications, Enterprise Mobility, SaaS, or Automotive Connectivity.
  • Experience managing strategic or global enterprise customers.
  • Knowledge of APIs, eSIM technologies, or connectivity platforms

About Webbing
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
What we offer
  • The opportunity for professional development within a reputable international innovative and growing company.
  • The opportunity to join a team of highly professional specialists in an international environment.
  • Fully remote role
  • Medical benefits

Apply