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Reporting to the Vice Provost and Dean of the Graduate School, this position is responsible for collecting, analyzing, and reporting graduate student and program data to support strategic planning, assessment, and decision-making within the Graduate School and across the university.

The Data Analyst will provide data management, reporting, and visualization expertise that enhances the Graduate School's ability to evaluate program outcomes, monitor student success, and meet compliance and reporting obligations. The position will collaborate closely with units across campus, including Institutional Research, Enrollment Management, Information Technology Services, and the Division of Student Success. This position must be willing to commit to UT's mission to expand educational access, increase graduate enrollment, and enhance student success using evidence-based, data-driven practices within the SEP2030 framework as well as the mission of graduate education.

Required Qualifications

Education: Bachelor's Degree in Data Analytics, Statistics, Business Analytics, Higher Education Administration, Information Systems, or related discipline 

Experience:

• Proficiency with Data analysis (e.g. SQL, Python, R) and data visualization, especially within the Microsoft Office365 enterprise environment (e.g. PowerBI, Excel).

• Demonstrated experience in developing executive-facing dashboards, reports, and presentations with a focus on clarity, usability, and strategic utility.

• High attention to detail and a firm commitment to data integrity and compliance with FERPA and institutional data governance.

Knowledge, Skills, Abilities: 

• Strong analytical, quantitative, and statistical skills, with the ability to translate complex data into actionable, easily interpreted insights for decision-makers.

• Excellent verbal and written communication abilities, including the capacity to convey technical data clearly to non-technical stakeholders.

• Advanced critical thinking, analytical, and quantitative reasoning skills.

• Ability to work both independently and collaboratively in a mission-driven academic environment.

• Strong organizational and time-management skills with the ability to balance multiple priorities

• High attention to detail and a firm commitment to data integrity and compliance with FERPA and institutional data governance.

• Ability to commit to mission of graduate education, UT's mission to expand educational access, increase graduate enrollment, and enhance student success using evidence-based, data-driven practices within the current (SEP2030) and future frameworks.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

Education: Master's Degree in Data Analytics, Statistics, Business Analytics, Higher Education Administration, Information Systems, or related discipline.

Experience:

• Experience working specifically with graduate education data and supporting recruitment, admissions, or student services in higher education environments. 

• Experience using higher education enterprise data systems such as Banner, Slate, Salesforce, Argos, or comparable platforms. 

• Experience in project management and process improvement related to data initiatives involving multiple stakeholders.

• Familiarity with graduate program performance metrics, retention indicators, and enrollment management strategies. 

Knowledge, Skills, Abilities:

• Working knowledge of institutional research methods, assessment practices, and external reporting protocols (THEC, IPEDS).

• Skills in data analysis programming languages such as Python or R.

Work Location 

• Location: Knoxville, TN

• Onsite, Hybrid, or Remote - Onsite

Compensation and Benefits 

• UT market range: 10

• Anticipated hiring range: $77 - 80K

• Find more information on the UT Market Range structure here

• Find more information on UT Benefits here

Application Instructions 

To express interest, please submit an application with the noted below attachments:

• Resume

• Cover Letter

• 3 Professional References

About The College/Department/Division:

The Graduate School at the University of Tennessee Knoxville is a dynamic office that provides a wide range of services to students and academic units from recruitment to graduation. While prospective students are exploring graduate education, we are here to provide insight into the programs available and the process for applying. Once a student has decided to submit an application, we manage the admissions process in coordination with the academic units. During the time a student is enrolled at UTK, the Graduate School monitors student progress and provides support for student success. As students approach graduation, we evaluate records and verify the awarding of all degrees.

Graduate education is one of the components that makes UT a great university. The Graduate School is a full partner in supporting the university's mission, vision, and the values embodied in the Volunteer Spirit. 

Data Collection & Analytics

Extract, integrate, and analyze data from multiple university systems to deliver accurate, timely information supporting the Strategic Enrollment Plan (SEP2030) -aligned graduate enrollment and student success initiatives.

Identify, implement, and optimize automated data workflows to minimize manual efforts and guarantee consistent reporting and analytics across all supported units.

- Provide real-time analytics by accessing live data sources (Banner, Slate, Salesforce, Argos, Dash, or third-party vendors), enabling monitoring of enrollment trends, student progress, and student success.

Conduct data-driven analyses and forecasting for strategic enrollment growth and achievement of graduate education goals under SEP 2030.

Collaborate with Institutional Research, Enrollment Management, Digital Learning, IT, and other partners to ensure data quality, integrity, consistency, and adherence to all FERPA and university data governance regulations.

Lead and support process improvements in data workflow through innovative analytics and increased automation.

Prepare, submit, and maintain compliance and regulatory data reporting for institutional, state (THEC), and federal (IPEDS) requirements, ensuring fullest adherence to applicable guidelines.

Remain current on best practices and emerging technologies in data analytics and higher education assessment, continuously advancing the Graduate School's analytic capabilities.

Leverage analytics to support graduate recruitment, admissions, enrollment, student services, mentoring and training, and post-doctoral affairs.

Data Management and Reporting

Design, develop, and maintain dynamic dashboards, reports, and visualizations with Power BI and other tools to communicate key performance indicators such as first-time graduate enrollment, time to degree, retention rates, graduation rates, stop-out/drop-out metrics, and student milestones in usable, audience-specific formats.

Develop customizable dashboards tailored to specific stakeholder needs (executives, faculty, staff), allowing for in-depth tracking and analysis of student success indicators and enrollment patterns at the university, college, department, and program levels.

Seamlessly share dashboards and insights via the UT website and Microsoft enterprise environment to foster data-driven collaboration across the Graduate School, campus partners, and with campus leadership.

Create actionable, user-friendly reports that empower executive decision-making for the Vice Provost and Dean of the Graduate School, Provost, campus partners, and provide documentation and training on data tools and reports.

Other duties as assigned.