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Building Reception Jobs in Minnesota (NOW HIRING)

Reception Team Lead

Minneapolis, MN ยท On-site

$18 - $20/hr

We are seeking an experienced and dynamic Reception Team Lead to lead customer service operations ... team-building experiences, executive coaching, and personal development programming. Our ...

We are seeking an experienced and dynamic Reception Team Lead to lead customer service operations ... team-building experiences, executive coaching, and personal development programming. Our ...

New

Reception Team Lead

Minneapolis, MN ยท On-site

$18 - $20/hr

We are seeking an experienced and dynamic Reception Team Lead to lead customer service operations ... team-building experiences, executive coaching, and personal development programming. Our ...

Security/Reception/Front Desk

Hopkins, MN

$15.25 - $19.50/hr

Keep building secure by performing periodic rounds, entrance/exit checks, and by keeping watch of monitors by security desk. Light maintenance tasks such as light cleaning of common areas of building ...

Security/Reception/Front Desk

Hopkins, MN ยท On-site

$15.25 - $19.50/hr

Keep building secure by performing periodic rounds, entrance/exit checks, and by keeping watch of monitors by security desk. Light maintenance tasks such as light cleaning of common areas of building ...

... building access. Maintain Conference Rooms, Visitor Workspaces, Pantries & Common Areas * Maintain a clean and neat appearance in reception area, conference rooms, visitor workspaces, pantries, copy ...

Concierge Manager

Saint Louis Park, MN ยท On-site

$60K - $68K/yr

... building access. Maintain Conference Rooms, Visitor Workspaces, Pantries & Common Areas * Maintain a clean and neat appearance in reception area, conference rooms, visitor workspaces, pantries, copy ...

Concierge Manager

Saint Louis Park, MN ยท On-site

$60K - $68K/yr

... building access. Maintain Conference Rooms, Visitor Workspaces, Pantries & Common Areas * Maintain a clean and neat appearance in reception area, conference rooms, visitor workspaces, pantries, copy ...

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Building Reception information

What is a building receptionist?

A building receptionist is a front-desk employee responsible for greeting visitors, answering phone calls, and managing administrative tasks in a building or office environment. They often use communication tools like phones and computers and may need customer service skills and a professional appearance. The role typically requires a high school diploma or equivalent and may involve shift work to cover business hours.

What type of receptionist gets paid the most?

Senior or executive receptionists, such as front desk managers or administrative coordinators, tend to earn higher salaries due to increased responsibilities and experience. Specialized skills, certifications, and working in industries like healthcare or legal services can also lead to higher pay for receptionists.

What does a construction receptionist do?

A construction receptionist manages front desk duties at a construction site or office, greeting visitors, answering phones, and handling administrative tasks. They often coordinate communication between workers, clients, and suppliers, and may use office software to schedule appointments and maintain records.

What is the difference between Building Reception vs Building Concierge?

AspectBuilding ReceptionBuilding Concierge
Primary RoleGreeting visitors, managing access, and handling inquiriesProviding personalized services, assisting residents or tenants, and coordinating amenities
Work EnvironmentFront desk area in commercial or residential buildingsLobby or common areas with a focus on resident or guest services
CredentialsBasic customer service skills, sometimes security or reception trainingCustomer service, hospitality, or concierge certifications often preferred

Building reception staff primarily handle visitor check-ins and inquiries, while building concierges offer personalized services and assist residents or tenants. Both roles are customer-focused but differ in scope and responsibilities, with concierges providing a higher level of service and assistance.

Can I be a receptionist with no experience?

Building receptionists typically do not need prior experience, as many employers provide on-the-job training. Basic skills such as communication, organization, and familiarity with office software can help you qualify for entry-level positions. Certifications or courses in customer service or office administration can also improve your chances.
Infographic showing various Building Reception job openings in Minnesota as of June 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Reception Team Lead

Reception Team Lead

Exos

Minneapolis, MN โ€ข On-site

$18 - $20/hr

Full-time

Medical, Life, Retirement, PTO

Posted 3 days ago


Job description

Job Summary:

We are seeking an experienced and dynamic Reception Team Lead to lead customer service operations and create exceptional member experiences across our fitness and community center facilities. This role requires a proactive leader who can motivate a team, collaborate with diverse stakeholders, and drive initiatives that enhance member satisfaction and retention.

Responsibilities:

  • Oversee customer service teams across multiple locations, including fitness reception.

  • Recruit, train, and develop a high-performing reception team.

  • Ensure efficient and consistent operations across all reception desks, including scheduling, communication, and adherence to service standards.

  • Work collaboratively with fitness and community center managers to promote and cross-sell programs and events.

  • Coordinate information flow and cross-train staff to maintain a culture of service excellence.

  • Lead ongoing customer service training for fitness staff to enhance member interactions.

  • Maintain an orderly, well-stocked service desk, including updating reference materials such as safety guidelines and lost-and-found logs.

  • Complete other duties as assigned.

Qualifications:

  • Bachelor's degree preferred.

  • Minimum of 3 years of progressive customer service experience, including supervisory responsibilities.

  • Strong interpersonal, leadership, and coaching skills.

  • Proficient in Microsoft Outlook, Word, and Excel; experience with customer databases essential.

  • Sales experience with the ability to train and motivate staff.

  • Excellent written and verbal communication skills.

  • Current CPR/AED and First Aid certifications required.

Per pay transparency requirements, the compensation for this position ranges from $18.00/hour to $20.00/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).

WHO WE ARE

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matterby promoting a holistic approach to health. As an elite coaching company, Exos applies itsevidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we "get you ready" for the moments that matter - whether that's striving to excel at work, or training for a major athletic event.How do we do it? Our employer solutions includefitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We've never been the type to accept the status quo. We're all about studying, learning, innovating,and making waves. And we feel that it's our responsibility to help others because we know there'sa better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.

Learn more here:

  • EEO is the Law
  • EEO is the Law Supplement