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Building Materials Sales Associate Jobs in Indiana

Big C Lumber

Inside Sales

Fort Wayne, IN · On-site

Inside Sales Associate Big C Lumber - Fort Wayne, IN Big C Lumber is growing in Fort Wayne, and we ... Building material knowledge or experience preferred * Knowledge of post-frame construction is a ...

Home Depot

Customer Service/Sales

Logansport, IN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden ...

Home Depot

Customer Service/Sales

Hammond, IN

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden ...

Home Depot

Customer Service/Sales

Crawfordsville, IN

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden ...

Home Depot

Customer Service/Sales

New Albany, IN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden ...

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Showing results 21-40

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Building Materials Sales Associate information

What is a building materials sales associate?

Building Materials Sales Associates are retail professionals who help customers select and purchase construction and renovation products such as lumber, drywall, hardware, and other building supplies. They provide product knowledge, answer questions about materials and their uses, and process transactions. Additionally, they may assist with inventory management, restocking shelves, and ensuring the sales floor is organized. Their goal is to deliver excellent customer service and help both contractors and homeowners find the right materials for their projects.

What are the key skills and qualifications needed to thrive as a building materials sales associate?

To thrive as a Building Materials Sales Associate, you need strong product knowledge, basic math skills, and experience in retail or construction supply sales, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are crucial soft skills for this role. These skills ensure you can effectively assist customers, manage transactions efficiently, and build lasting client relationships in a competitive market.

What are the most common challenges faced by building materials sales associates, and how can they overcome them?

Building Materials Sales Associates often face challenges such as staying current with a wide range of product specifications, managing inventory efficiently, and addressing the unique needs of contractors and DIY customers. To overcome these challenges, associates benefit from ongoing product training, strong communication with suppliers and warehouse teams, and cultivating long-term customer relationships. Success in this role often comes from being proactive in learning, asking questions, and collaborating closely with both internal teams and clients to ensure that their needs are met quickly and accurately.

What is the difference between Building Materials Sales Associate vs Hardware Store Associate?

AspectBuilding Materials Sales AssociateHardware Store Associate
Required CredentialsHigh school diploma; knowledge of building materialsHigh school diploma; basic product knowledge
Work EnvironmentConstruction supply stores, showroomsRetail hardware stores, home improvement centers
Employer & IndustryConstruction, building supply companiesRetail, home improvement retail chains
Common Search & ComparisonCustomer service, product knowledge, sales skillsCustomer assistance, product familiarity, sales

The main difference is that Building Materials Sales Associates focus on selling construction and building materials to contractors and builders, often requiring specialized product knowledge. Hardware Store Associates typically assist retail customers with a variety of home improvement products. Both roles involve customer service and sales, but Building Materials Sales Associates usually work in more specialized environments related to construction projects.

What are the most commonly searched types of Building Materials Sales jobs in Indiana?

The most popular types of Building Materials Sales jobs in Indiana are:

What cities in Indiana are hiring for Building Materials Sales Associate jobs?

Cities in Indiana with the most Building Materials Sales Associate job openings:

Building Materials Sales Associate jobs near you

Inside Sales Specialist- Building Materials

Gillman Home Center

Shelbyville, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

The Inside Sales Specialist will assist customers and contractors with any project needs.  This is a full-time position, 40 hours/week, open availability Monday - Sunday.  Store hours 7am -8pm.  Must be available evenings and weekends. 
Essential Functions:
  • Provide excellent service to customers.
  • Treat all team members, vendors, and customers with courtesy and respect.
  • Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems.  Offer solutions with add on sales when appropriate. 
  • Become well educated in the product lines available to GHC. Seek continued education on changes to available product lines.  Stay educated on industry trends.
  • Utilize various software available to create accurate take-offs, estimates, quotes, customer orders, purchase orders, and invoices for new homes, business, outbuildings, and additions.
  • Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, customer concerns, and scheduling of deliveries and installations.
  • Thoroughly explain orders to customers. Require their sign off before placing any purchase orders.
  • Order product in correct color, size and quantity from the vendor.  Immediately inform vendor and Sales Manager of discrepancies or other issues with orders.  Process returns to vendors and follow up to ensure credits are issued.
  • Ensure that all product is invoiced before leaving the store.
  • Research credits, returns, and late payments as needed.
  • Follow-up with customer from quote to project completion.
  • Work with the Sales Manager to resolve any customer complaints, product damage, or other issues.
  • Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc.
  • Perform necessary tasks including but not limited to; answering the telephone, stocking and recovering inventory around the lumber desk area, clean and organize the lumber desk area, etc.
  • Perform department head duties including, but not limited to, front and face, cycle counts, price updates and other inventory maintenance as needed.
  • Make taking care of customers a priority while working your area.
  • Help out in other departments as necessary.
  • Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc.
  • Open and close store as assigned.
  • Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.
  • Follow all company policies and procedures.
  • Other duties as assigned.
Work Competencies:
  • Customer Service
  • Teamwork
  • Attention to detail
  • Follow-up
Supervisory Responsibility: This position does not directly supervise anyone.
Work Environment: While performing the majority of the job duties, the employee is inside the store. The noise level in the work environment is usually moderate.
Physical Requirements:
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. 
  • Prolonged periods of sitting, standing and walking throughout the day.
  • Must be able to occasionally lift up to 10 lbs.
Position Type and Expected Hours of Work:
This is a full-time position, 40 hours/week, open availability Monday - Sunday.  Store hours 7am -8pm.  Must be available evenings and weekends. 
Required Education and Experience:
  • High school diploma or GED diploma; or 1-3 years of related experience or training; or the equivalent combination of education and experience.
  • 3+ years of experience in the building materials/construction industry
  • 1+ years Customer service experience
  • Retail experience a plus
Benefits Offered:
  • Medical Insurance
  • Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
  • 401k plan with employer contribution
  • Free $25k Life Insurance Plan
  • Employee discount
  • Vacation time
Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.

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