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Opportunity Builder
(Work Services Program Manager)
What if your job wasn't just about showing up to work-but helping someone else discover they can?
At Grand Traverse Industries (GTI), we believe everyone deserves the opportunity to earn a paycheck, learn new skills, and feel proud of what they accomplish.
Every day, our team helps adults with intellectual and developmental disabilities build confidence, gain independence, and make meaningful contributions through work. Sometimes that means helping someone complete a production job with pride. Other times it means helping someone volunteer in the community, try something they've never experienced before, or accomplish a goal they once thought was impossible.
We're looking for an Opportunity Builder (Work Services Program Manager) who enjoys coaching others, staying organized, solving problems, and celebrating the small victories that lead to life-changing success.
This isn't just a job-it's an opportunity to help people build confidence, independence, friendships, and meaningful lives.
What You'll Do
As an Opportunity Builder, you'll do far more than manage a caseload.
You'll become an advocate, mentor, coach, cheerleader, and problem solver. You'll help individuals identify goals, develop new skills, celebrate accomplishments, and overcome obstacles while supporting them both at work and in the community.
Some days you'll be helping someone master a new job task. Other days you might be organizing a volunteer opportunity, taking a group on a community outing, helping someone build social connections, or watching a team member accomplish something they've dreamed about for years.
Every day looks a little different-and that's what makes it rewarding.
You'll Thrive Here If You...
• Enjoy coaching and encouraging others.
• Like keeping projects organized and moving forward.
• Take pride in helping people achieve goals.
• Believe everyone deserves the opportunity to succeed.
• Can balance compassion with accountability.
• Enjoy building relationships with families, guardians, employers, and community partners.
• Like days that are active, varied, and never boring.
• Find joy in celebrating the little victories that become life-changing moments.
Your Responsibilities
• Manage and support a caseload of individuals receiving services.
• Develop, implement, and monitor individual goals and service plans.
• Complete documentation and maintain accurate records.
• Help individuals develop work skills and greater independence.
• Coordinate meaningful work opportunities and community experiences.
• Support volunteer activities, community outings, and relationship building.
• Encourage individuals to pursue personal dreams and goals.
• Maintain quality standards for customer work and production.
• Communicate with families, guardians, case managers, and support teams.
• Provide transportation using GTI vehicles as needed.
• Administer medications and provide personal supports when appropriate.
• Promote dignity, inclusion, safety, and independence every day.
Position Details
Full-Time | Monday-Friday | 8:00 a.m.-4:00 p.m.
• Paid lunch breaks
• Starting pay: $17.50-$19.50/hour
• Health, dental, and vision insurance
• Paid holidays (including Black Friday!)
• Generous vacation time
Grow With Us
GTI believes in investing in our team.
Through the National Alliance for Direct Support Professionals (NADSP), you'll have the opportunity to earn nationally recognized certifications while receiving up to $3,900 in bonus incentives as you advance your career.
Why Our Team Loves GTI
"The culture here is amazing. The staff work so hard, and I couldn't imagine working anywhere else. GTI allows me to continue learning and growing as an individual."
Call Micah at (231) 922-4886 for more information or to apply today!
Check us out on Social Media!
Responsibilities:

• Follow and uphold company policies and procedures
• Responsible for completing and staying current in all mandatory trainings
• Promote positive social interactions
• Support individuals in the community, in their job, or at their job (enclaves or facility based)
• Teach skills to expand a person's independence and progress toward goals
• Maintain a clean and safe environment, follows all safety protocols
• Administer medications, support individuals with hygiene, and provide supervision in all settings
• Maintain a positive relationship and adequate communication with each client's home provide, CSM, parents, guardians, and other support
• Provide transportation with a company vehicle for work or community access
• Complete quality control, track client work totals, plan work schedules
• Maintains an advocacy role
• May be assigned to work in other departments or programs
• Any other duties assigned

Skills:

• Desire to work in a team environment, even when supporting someone individually
• Ability to work independently
• Treat people with kindness, not cruel or harsh, showing compassion (gentle teaching philosophy)
• A level of integrity that motivates doing the right thing, even when no one is watching
• Ability to be flexible and handle change well
• A good track record of attendance and an understanding of the importance of consistency for the people we support

The ideal candidate for this position is a unique individual who has a desire for helping individuals with disabilities earn a paycheck and develop new skills. They must be detail oriented and thrive helping others succeed.
Qualifications / Physical requirements:

• High school diploma and must be at least 18 years of age
• Possess a valid driver's license
• Pass a background check
• Must have a full range of motion, physical strength,
• Ability to achieve and maintain training and certifications
• Basic computer usage/ knowledge