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Build A Bear information

What is the difference between Build A Bear vs Retail Sales Associate?

AspectBuild A BearRetail Sales Associate
Required CredentialsNo formal certifications needed; customer service skills preferredHigh school diploma often required; customer service experience beneficial
Work EnvironmentRetail store focused on toys and entertainmentVaries by store; retail settings across industries
Employer & Industry UsagePrimarily retail toy storesVarious retail sectors including clothing, electronics, and more
Common Search & ComparisonCustomer service, retail jobs, toy store employmentSales associate, retail jobs, customer service roles

Build A Bear and Retail Sales Associate roles both involve customer service in retail environments. Build A Bear specializes in toy retail with a focus on creating personalized stuffed animals, while Retail Sales Associates work across various retail sectors. The key differences lie in the industry focus and specific product knowledge required.

How to get a job in Build-A-Bear?

To get a job at Build-A-Bear, applicants should visit the company's careers website to browse and apply for available positions such as sales associate or mascot performer. Prior customer service experience and a friendly attitude are often preferred, and some roles may require working weekends or holidays. Preparing a resume highlighting relevant skills can improve chances of employment.
What are popular job titles related to Build A Bear jobs in Indiana? For Build A Bear jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Build A Bear jobs in Indiana look for? The top searched job categories for Build A Bear jobs in Indiana are:
What cities in Indiana are hiring for Build A Bear jobs? Cities in Indiana with the most Build A Bear job openings:
Build A Bear jobs near you
Infographic showing various Build A Bear job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Part Time Sales Lead - Greenwood Park Mall

Build-A-Bear Workshop

Greenwood, IN • On-site

Part-time

Posted 17 days ago

Build-A-Bear Workshop rating

5.1

Company rating: 5.1 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

586th of 731 rated retailers

Job description

The Sales Lead is a role model Bear Builder that has been given the additional responsibilities as a Floor Leader on Duty on designated shifts. During those times, the Sales Lead will provide direction to Bear Builders, modeling Experience First® behaviors with a focus on achieving the store sales goals. When not designated as the Floor Leader on Duty, the Sales Lead functions as a Bear Builder.
Responsibilities:
Floor Leader on Duty Role:
  • Be a role model to others in providing exceptional Guest service to ensure a memorable experience
  • Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
  • Model Experience First behaviors
  • Provide feedback to the management team to make them aware of performance and compliance issues that the CWM and AWM are responsible for addressing

Bear Builder Role:
  • Provide exceptional Guest service by Actively engage with Guests, using the Experience First Make Behaviors
  • Create a warm and inclusive atmosphere for Guests, fostering positive interactions, and guaranteeing that each Guest leaves satisfied with their experience
  • Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all Guests
  • Display strong team commitment, being dependable, engaged, and helpful

Required Qualifications:
  • High school diploma or GED equivalent
  • Availability to work 15-25 hours per week

Preferred Qualifications:
  • Build-A-Bear store associate experience
  • Associate's (or higher) degree in business, management, or a related field

Behavioral Traits for Success:
  • Thrives in an Experience First environment
  • Connects with and inspires others to achieve results
  • Enjoys meeting and interacting with new people
  • Possesses a "How can I help" attitude
  • Strong desire to develop, train, and support others' success
  • Exercises good judgment in ambiguous situations
  • Displays strong initiative and self-direction
  • Thrives in a dynamic and changing environment
  • Able to remain calm when faced with challenging circumstances

Working Environment:
  • Ability to work a flexible retail schedule, including days, evenings, weekends and holidays
  • Ability to sit, stand, and move around for duration of shift
  • Work environments include indoor/outdoor malls, strip centers, and other retail locations
  • Lift > 25 pounds

Your Performance Will Be Measured On:
Your performance will be measured by your ability to support the achievement of store financial goals and compliance with company policies, procedures, and standards which include but are not limited to the following:
  • Decision-making, judgment, and execution
  • Ability to create an Experience First culture for Guests and associates
  • Achievement of assigned goals
  • Consistent execution of operational standards
  • Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the associate to perform, as may be deemed appropriate.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Build-A-Bear Workshop employees say

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About Build-A-Bear Workshop

Sourced by ZipRecruiter

Build-A-Bear Workshop is an iconic retail company based in Saint Louis, MO, US, operating in the specialty retail and personal services industry. Known for its unique and innovative business model, the company sells teddy bears and other stuffed animals that customers can customize with a range of clothes, accessories and sounds. Established in 1997, it all started with a child's desire to make her own stuffed toy. The fundamental mission of Build-A-Bear is to add a little more heart to life by inspiring kids of all ages to follow their dreams. The company has gained recognition for its achievements, including being named to the FORTUNE 100 Best Companies to Work For® list for multiple years.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1997

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