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Part Time Sales Lead - Cool Springs Galleria

Franklin, TN • On-site

Build-A-Bear Workshop, Inc.
Retail • 5 - 10K employees
Learn more about Build-A-Bear Workshop, Inc.external

Part-time

Re-posted 22 days ago

Build-A-Bear Workshop rating

5.0

Company rating: 5.0 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

Job description

The Sales Lead is a role model Bear Builder that has been given the additional responsibilities as a Floor Leader on Duty on designated shifts.  During those times, the Sales Lead will provide direction to Bear Builders, modeling Experience First® behaviors with a focus on achieving the store sales goals. When not designated as the Floor Leader on Duty, the Sales Lead functions as a Bear Builder.

Responsibilities:

Floor Leader on Duty Role:

  • Be a role model to others in providing exceptional Guest service to ensure a memorable experience
  • Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
  • Model Experience First behaviors
  • Provide feedback to the management team to make them aware of performance and compliance issues that the CWM and AWM are responsible for addressing

Bear Builder Role:

  • Provide exceptional Guest service by Actively engage with Guests, using the Experience First Make Behaviors
  • Create a warm and inclusive atmosphere for Guests, fostering positive interactions, and guaranteeing that each Guest leaves satisfied with their experience
  • Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all Guests
  • Display strong team commitment, being dependable, engaged, and helpful

Required Qualifications:

  • High school diploma or GED equivalent
  • Availability to work 15-25 hours per week

Preferred Qualifications:

  • Build-A-Bear store associate experience
  • Associate’s (or higher) degree in business, management, or a related field

Behavioral Traits for Success:

  • Thrives in an Experience First environment
  • Connects with and inspires others to achieve results
  • Enjoys meeting and interacting with new people
  • Possesses a “How can I help” attitude
  • Strong desire to develop, train, and support others’ success
  • Exercises good judgment in ambiguous situations
  • Displays strong initiative and self-direction
  • Thrives in a dynamic and changing environment
  • Able to remain calm when faced with challenging circumstances

Working Environment:

  • Ability to work a flexible retail schedule, including days, evenings, weekends and holidays
  • Ability to sit, stand, and move around for duration of shift
  • Work environments include indoor/outdoor malls, strip centers, and other retail locations
  • Lift > 25 pounds

Your Performance Will Be Measured On:

Your performance will be measured by your ability to support the achievement of store financial goals and compliance with company policies, procedures, and standards which include but are not limited to the following:

  • Decision-making, judgment, and execution
  • Ability to create an Experience First culture for Guests and associates
  • Achievement of assigned goals
  • Consistent execution of operational standards
  • Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the associate to perform, as may be deemed appropriate.

What Build-A-Bear Workshop employees say

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About Build-A-Bear Workshop

Sourced by ZipRecruiter

Build-A-Bear Workshop is an iconic retail company based in Saint Louis, MO, US, operating in the specialty retail and personal services industry. Known for its unique and innovative business model, the company sells teddy bears and other stuffed animals that customers can customize with a range of clothes, accessories and sounds. Established in 1997, it all started with a child's desire to make her own stuffed toy. The fundamental mission of Build-A-Bear is to add a little more heart to life by inspiring kids of all ages to follow their dreams. The company has gained recognition for its achievements, including being named to the FORTUNE 100 Best Companies to Work For® list for multiple years.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1997

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