Job Summary Join our Business Technology (BT) team as a Service Desk Support Specialist , where you ... conferencing technology, business applications, network services, and user accounts. You will ...
New
Job Summary Join our Business Technology (BT) team as a Service Desk Support Specialist , where you ... conferencing technology, business applications, network services, and user accounts. You will ...
New
Job Summary Join our Business Technology (BT) team as a Service Desk Support Specialist , where you ... conferencing technology, business applications, network services, and user accounts. You will ...
New
Job Summary Join our Business Technology (BT) team as a Service Desk Support Specialist , where you ... conferencing technology, business applications, network services, and user accounts. You will ...
New
Job Summary Join our Business Technology (BT) team as a Service Desk Support Specialist , where you ... conferencing technology, business applications, network services, and user accounts. You will ...
New
Phoenix, AZ · On-site
$58K - $70K/yr
These BT interview performance targets are subject to change, with notice, at the company ... to utilize video conferencing for long periods of time with limited interruptions during Kyo ...
Phoenix, AZ · On-site
$58K - $70K/yr
These BT interview performance targets are subject to change, with notice, at the company ... to utilize video conferencing for long periods of time with limited interruptions during Kyo ...
$12.02 - $16.35
16% of jobs
$17.97 is the 25th percentile. Wages below this are outliers.
$16.35 - $20.67
24% of jobs
The median wage is $22.63 / hr.
$20.67 - $25
23% of jobs
$29.24 is the 75th percentile. Wages above this are outliers.
$25 - $29.33
13% of jobs
$29.33 - $33.65
5% of jobs
$33.65 - $37.98
4% of jobs
$37.98 - $42.31
3% of jobs
$42.31 - $46.63
3% of jobs
$46.63 - $50.96
3% of jobs
$50.96 - $55.29
2% of jobs
$55.29 - $59.62
3% of jobs
$12
$29
$59
| Aspect | Bt Conferencing | Event Coordinator |
|---|---|---|
| Credentials | Typically requires technical certifications or experience in conferencing technology | Often requires event planning certifications or experience |
| Work Environment | Primarily technical settings, conference rooms, virtual platforms | Event venues, client sites, and virtual event platforms |
| Industry Usage | Used in corporate, education, and government sectors for virtual and hybrid events | Used across corporate, nonprofit, and social event sectors |
Bt Conferencing focuses on managing and supporting virtual conferencing technology, while Event Coordinators handle the planning and execution of live events. Both roles require strong organizational skills, but Bt Conferencing emphasizes technical expertise in conferencing tools, whereas Event Coordinators focus on logistics and client communication.

7.3
Based on 16 frontline employees who took The Breakroom Quiz
177th of 434 rated food and drinks producers
Why Grande?
With more than 80 years of crafting “The Finest Italian Cheeses Money Can Buy”, Grande is a leader in the industry! Whether partnering with independent pizzerias from coast-to-coast to ensure they’re delivering the very best pizza to their customers or assisting our food manufacturing partners in delivering specialty whey ingredient solutions, our commitment to quality can’t be matched. While Grande’s reputation of excellence in the market is important, we believe our commitment to our workplace and community culture is of equal merit – our Associates come first at Grande. To complement our industry-leading benefits, Grande puts an emphasis on your career growth opportunities, while always promoting a positive work/life balance and supporting the communities in which we live and work. If you want to learn more about our company – what we do and how we go about it – or learn more about our beautiful, state-of-the-art corporate headquarters, visit www.grande.com.
Did we convince you yet? If not check out our unique benefits:
Why Fond du Lac?
In Fond du Lac (FDL) you get the full four-season experience – warm in the summer with highs reaching into the 80s and plenty of sunshine for golf, biking, camping and live music under the open sky, and brisk air in the winter with average temps in the 20s and ample snow for snowmobiling, cross-country skiing, ice fishing and winter festivals. The greater FDL area (population 43,000) is easy to get around and roughly an hour drive to almost all major metros in the state (Milwaukee, Madison and Fox Cities/Green Bay). We’ve been rated “Top 100” in job growth among small U.S. metro areas. Additionally, our cost of living is 4% below the national average and you’ll pay 21% less for housing, rent and property taxes compared to the rest of the country. From wonderful educational partners (public and private K12 schools and three local colleges/universities), a plethora of things to do/see, and a vibrant business and commerce community…learn more about how you can call Fond du Lac, HOME!
Job Summary
Join our Business Technology (BT) team as a Service Desk Support Specialist, where you’ll serve as a critical first point of contact for technology support across the organization. In this hands-on role, you will provide exceptional Level 1 & 2 support for desktops, laptops, mobile devices, printers, conferencing technology, business applications, network services, and user accounts. You will troubleshoot and resolve technical issues, deliver outstanding customer service, and drive strong first-contact resolution results while ensuring users remain productive and connected.
The ideal candidate is a customer-focused problem solver with strong technical aptitude, excellent communication skills, and a passion for continuous improvement. Beyond incident resolution, you will support device deployments, software installations, VPN and mobile device management, asset tracking, documentation, and knowledge sharing. You’ll collaborate across BT teams, contribute to security and disaster recovery initiatives, mentor less experienced team members, and help maintain reliable technology services in a fast-paced environment. Flexibility to travel between facilities and respond to urgent support needs outside normal business hours is required.
What you need to be considered for the role:
Preferred:
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