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Broker Operations Manager Jobs in Arizona (NOW HIRING)

... brokerage operations, investment operations, trading support, or a related field. * Working knowledge of Schwab, Fidelity, Vanguard, or other third-party asset managers and custodians. * Experience ...

Manage entire process starting with the buy from the outside carrier thru the pick-up and delivery ... What you need to bring * 1+ years experience in customer accounts and/or operations and/or billing ...

Manage entire process starting with the buy from the outside carrier thru the pick-up and delivery ... What you need to bring * 1+ years experience in customer accounts and/or operations and/or billing ...

As a Freight Broker, you will be the face of Edge Logistics for new business. You will prospect ... Partner with Account Management and Operations teams to ensure smooth onboarding and exceptional ...

As a Freight Broker, you will be the face of Edge Logistics for new business. You will prospect ... Partner with Account Management and Operations teams to ensure smooth onboarding and exceptional ...

As a Freight Broker, you will be the face of Edge Logistics for new business. You will prospect ... Partner with Account Management and Operations teams to ensure smooth onboarding and exceptional ...

As a Freight Broker, you will be the face of Edge Logistics for new business. You will prospect ... Partner with Account Management and Operations teams to ensure smooth onboarding and exceptional ...

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Dardini Logistics Services is looking for an experienced Account Manager who thrives in a fast ... Work closely with Operations, Sales, and Dispatch. * Deliver exceptional customer service every day.

Manage client accounts by establishing and reinforcing strong relationships with clients, internal ... brokers, and peers through proactive touch points and service recommendations. Act as a liaison ...

Manage client accounts by establishing and reinforcing strong relationships with clients, internal ... brokers, and peers through proactive touch points and service recommendations. Act as a liaison ...

Manage client accounts by establishing and reinforcing strong relationships with clients, internal ... brokers, and peers through proactive touch points and service recommendations. Act as a liaison ...

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Broker Operations Manager information

What is the difference between Broker Operations Manager vs Insurance Underwriting Manager?

AspectBroker Operations ManagerInsurance Underwriting Manager
Required CredentialsBroker license, industry certificationsUnderwriting certifications, actuarial knowledge
Work EnvironmentBrokerage firms, insurance agenciesInsurance companies, underwriting departments
Employer & Industry UsageUsed in brokerage and agency settingsCommon in insurance carriers and underwriting firms
Search & Comparison IntentUnderstanding broker operations, managing broker teamsAssessing underwriting processes, risk evaluation

The Broker Operations Manager primarily oversees daily brokerage activities, client relations, and compliance within insurance agencies. In contrast, the Insurance Underwriting Manager focuses on evaluating risks, setting policy terms, and managing underwriting teams. While both roles require industry-specific certifications and work within the insurance sector, their core responsibilities differ—broker managers handle client and broker relations, whereas underwriting managers focus on risk assessment and policy approval.

What does a Broker Operations Manager do?

A Broker Operations Manager oversees the daily operations of brokerage firms, ensuring that trading, compliance, and client service processes run smoothly and efficiently. They manage teams responsible for processing transactions, reconciling accounts, and maintaining regulatory compliance. Additionally, they streamline workflows, implement new technologies, and handle escalations from clients or staff. Their goal is to optimize the firm's operational performance while minimizing risks and ensuring adherence to industry regulations.

What are the key skills and qualifications needed to thrive as a Broker Operations Manager?

To thrive as a Broker Operations Manager, you need expertise in financial operations, regulatory compliance, and process optimization, typically supported by a degree in finance or business and relevant industry experience. Familiarity with brokerage platforms, CRM systems, and regulatory reporting tools is essential, and certifications such as Series 7 or Series 63 can be advantageous. Strong leadership, problem-solving abilities, and excellent communication skills help drive team performance and client satisfaction. These competencies are crucial for ensuring smooth, compliant operations and maintaining a high standard of service in a dynamic financial environment.

What are some common challenges faced by a Broker Operations Manager, and how can they be addressed?

A Broker Operations Manager often encounters challenges in streamlining workflow processes, ensuring regulatory compliance, and maintaining clear communication between brokers, clients, and internal teams. Balancing multiple priorities while adapting to evolving industry regulations can be demanding. Addressing these challenges typically involves implementing robust operational procedures, fostering a culture of transparency, and leveraging technology to automate routine tasks. Effective team leadership and ongoing professional development also play key roles in overcoming these obstacles and promoting operational excellence.
What cities in Arizona are hiring for Broker Operations Manager jobs? Cities in Arizona with the most Broker Operations Manager job openings:

Operations Support Consultant

Cambridge

Phoenix, AZ • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Operations Support Consultant

The Operations Support Consultant serves as a subject matter expert for complex operations matters, providing guidance and solutions that support financial professionals, clients, and internal business partners. This role is responsible for researching and resolving nuanced accounts, money movement, and client service issues while balancing risk management, operational controls, and an exceptional service experience.

The ideal candidate possesses deep investment operations knowledge, strong analytical skills, and the ability to navigate complex scenarios involving account registrations, trading activity, money movement, fraud investigations, and operational error resolution.

Responsibilities:

  • Research, analyze, and resolve complex operational issues involving brokerage accounts, advisory accounts, retirement plans, trusts, corporations, LLCs, partnerships, and other entity account types.
  • Interpret legal and account documentation to determine authorized parties, account restrictions, and permissible account activity.
  • Evaluate money movement requests and transactions while balancing risk mitigation, fraud prevention, regulatory requirements, and client service expectations.
  • Serve as a resource for operational inquiries involving securities, trading activity, account maintenance, and transaction processing.
  • Conduct independent research to address complex issues involving securities-based lending, margin activity, trading violations, cost basis, security lots, and tax-related transaction impacts.
  • Partner with direct sponsor companies to correct account and processing errors such as share class discrepancies, annuity rider issues, and account servicing concerns.
  • Identify process gaps across teams and workflows, collaborating with business partners to improve operational efficiency and client outcomes.
  • Assist with client fraud investigations, recovery efforts, and escalated service situations while maintaining appropriate controls and documentation.

Qualifications:

  • 5+ years of experience in financial services operations, brokerage operations, investment operations, trading support, or a related field.
  • Working knowledge of Schwab, Fidelity, Vanguard, or other third-party asset managers and custodians.
  • Experience working with major clearing firms such as National Financial Services (NFS), Pershing, or similar organizations.
  • Experience supporting entity accounts, including trusts, corporations, LLCs, partnerships, and other complex registrations.
  • Strong understanding of money movement processes, operational risk management, and transaction review procedures.

Location: Phoenix, AZ, or Fairfield, IA – Hybrid in-office 3 days/week

Compensation: $24.00- $29.00

Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.

  • Premium benefit package including medical, vision, dental, life and long-term disability insurance
  • Vacation/sick time
  • 401K retirement plan with company matching program
  • Eleven paid holidays

Cambridge is a financial solutions firm that provides business support services to thousands of independent financial advisors. These advisors offer personalized investment services including wealth management, financial planning, and retirement services to individuals and families across the country. Cambridge provides significant compliance, technology, and transaction processing support to these financial advisors and their offices.