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Broker Compensation Representative Jobs in Kansas

Communicates claim action/processing with insured, client, and agent or broker when appropriate ... Actual compensation is influenced by a wide range of factors including but not limited to skill set ...

Communicates claim action/processing with insured, client, and agent or broker when appropriate ... Actual compensation is influenced by a wide range of factors including but not limited to skill set ...

Communicates claim action/processing with insured, client, and agent or broker when appropriate ... Actual compensation is influenced by a wide range of factors including but not limited to skill set ...

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Broker Compensation Representative information

What is a broker compensation representative?

A Broker Compensation Representative is a professional who manages and processes compensation payments and commissions for brokers and agents working with an organization, often in insurance or financial services. They ensure accurate and timely payment of commissions, resolve discrepancies, and maintain records related to broker compensation. This role involves a combination of customer service, financial reconciliation, and administrative tasks. Broker Compensation Representatives also communicate with brokers to answer questions and provide support regarding commission structures and payments.

What are the key skills and qualifications needed to thrive as a broker compensation representative?

To thrive as a Broker Compensation Representative, you need strong analytical abilities, attention to detail, and a solid understanding of financial or insurance industry practices, often supported by a relevant degree or experience. Familiarity with compensation management systems, Excel, and CRM platforms is typically required, and certifications in finance or insurance can be an asset. Excellent communication, problem-solving skills, and customer service orientation help you effectively address broker inquiries and resolve discrepancies. These skills are vital for ensuring accurate compensation processing, maintaining broker satisfaction, and supporting organizational compliance.

How does a broker compensation representative typically collaborate with other departments within an insurance company?

Broker Compensation Representatives frequently work with multiple departments, including sales, finance, and compliance, to ensure that broker commissions are calculated and disbursed accurately. They often coordinate with the sales team to confirm eligibility and resolve discrepancies, and work closely with finance to process payments on time. Strong communication and organizational skills are essential, as the role requires managing inquiries from both internal teams and external brokers. This collaborative environment not only helps maintain smooth operations but also provides valuable cross-functional experience for career growth.

What is the difference between Broker Compensation Representative vs Insurance Agent?

AspectBroker Compensation RepresentativeInsurance Agent
CredentialsLicenses in insurance and broker-specific certificationsInsurance license, state-specific certifications
Work EnvironmentCorporate offices, client meetings, brokeragesAgency offices, client consultations, independent or captive agencies
Employer & IndustryInsurance brokerages, financial servicesInsurance companies, agencies, independent brokers

While both roles involve insurance products, a Broker Compensation Representative primarily focuses on managing broker commissions and compensation structures within insurance brokerages. An Insurance Agent directly sells insurance policies to clients. The key difference lies in their core responsibilities: compensation management versus client sales.

What are popular job titles related to Broker Compensation Representative jobs in Kansas?

For Broker Compensation Representative jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Broker Compensation Representative jobs in Kansas look for?

The top searched job categories for Broker Compensation Representative jobs in Kansas are:

What cities in Kansas are hiring for Broker Compensation Representative jobs?

Cities in Kansas with the most Broker Compensation Representative job openings:

Trucking Customer Service Representative

Overland Park, KS • On-site

$19.23 - $21.63/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

About Keystone

Keystone is one of the largest and fastest-growing insurance brokerages in the country — ranked #26 among U.S. retail brokers and #4 fastest-growing in the Top 50 by Business Insurance. Our platform spans 33+ states, 180+ agency partners, and more than $500 million in revenue — uniting some of the country's most respected independent agencies with the scale, tools, and resources of a national brokerage. Through operational support in finance, HR, marketing, technology, producer development, and M&A, we empower agencies to grow while preserving what makes them who they are — their client relationships and their role in the communities they serve. Guided by our trademarked commitment, "Trust, our most important policy," Keystone is building the insurance solution every family and business can count on. For more information, visit https://mykeystone.com/.

Trucking Customer Service Representative

Position Overview:

The Trucking Customer Service Representative provides exceptional service to trucking clients and agents by handling routine inquiries and supporting day-to-day policy servicing. This role is well-suited for individuals with a strong customer service foundation who are looking to build a career within the insurance industry.

Key Responsibilities:

  • Respond promptly and professionally to client and broker inquiries
  • Communicate policy updates, billing changes, and coverage details clearly and accurately
  • Manage certificates of insurance, including issuance and updates
  • Process policy changes, endorsements, and basic transactions
  • Support clients with policy servicing needs and assist with the renewal process
  • Guide clients through online account access and navigation
  • Maintain accurate, timely documentation within the agency management system (e.g., Applied Epic)
  • Identify and escalate complex issues to senior team members or leadership as appropriate

Qualifications:

  • High school diploma or equivalent required
  • Active Property & Casualty license in the state of business, or the ability to obtain within 90 days of hire
  • Prior customer service experience required; insurance industry experience strongly preferred, ideally within trucking
  • Basic understanding of insurance terminology and policy structures is a plus
  • Proficiency in Microsoft Office Suite and CRM systems (e.g., Salesforce)
  • Experience with Applied Epic and CSR24 or similar agency management systems preferred
  • Strong verbal and written communication skills
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment 
  • Strong attention to detail and organizational skills 
  • Willingness and ability to quickly learn new systems and concepts 
  • Professionalism and a customer-first mindset
  • Ability to pass a criminal background check, as permitted by law

Schedule: Monday-Friday, 8:30am-5:00pm

Office Locations:

  • 1005 Technology Parkway, Cedar Falls, IA 50613
  • 7301 W. 129th Street, Suite 150, Overland Park, KS 66213

Benefits:

  • Competitive Compensation
  • Health Insurance Plans (PPO, HSA, Copay Options)
  • Dental Insurance
  • Vision Insurance
  • Company Paid Disability Insurance
  • Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
  • 401(k) with Safe Harbor Match
  • Paid Time Off 
  • Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.