Job Summary:
The Brixton Group is seeking a Salesforce Developer with expertise in AWS Connect. The role involves designing and deploying custom solutions on the Salesforce platform and maintaining integrations between Salesforce and Amazon Connect.
Responsibilities:
• Design, develop, and deploy custom solutions on the Salesforce platform using Apex, Lightning Web Components (LWC), SOQL, and Flows.
• Build and maintain integrations between Salesforce and Amazon Connect, including CTI/softphone, call routing, IVR, and contact flows.
• Configure Amazon Connect contact flows, Lambda functions, and related AWS services (Lex, S3, DynamoDB, Kinesis as needed).
• Implement and optimize Salesforce Service Cloud Voice or comparable CTI integrations.
• Collaborate with business stakeholders to translate requirements into scalable technical solutions.
• Perform code reviews, unit testing, and ensure adherence to Salesforce best practices and governor limits.
• Troubleshoot and resolve integration and performance issues across the Salesforce–AWS stack.
Qualifications:
Required:
• Design, develop, and deploy custom solutions on the Salesforce platform using Apex, Lightning Web Components (LWC), SOQL, and Flows.
• Build and maintain integrations between Salesforce and Amazon Connect, including CTI/softphone, call routing, IVR, and contact flows.
• Configure Amazon Connect contact flows, Lambda functions, and related AWS services (Lex, S3, DynamoDB, Kinesis as needed).
• Implement and optimize Salesforce Service Cloud Voice or comparable CTI integrations.
• Collaborate with business stakeholders to translate requirements into scalable technical solutions.
• Perform code reviews, unit testing, and ensure adherence to Salesforce best practices and governor limits.
• Troubleshoot and resolve integration and performance issues across the Salesforce–AWS stack.
• Possess 5–6 years of Salesforce development experience (Apex, LWC, triggers, integrations).
• Demonstrated hands-on experience with AWS Connect / Amazon Connect.
• Experience with Service Cloud and contact center implementations.
Company:
The Brixton Group is a technology staffing and project solutions company. Founded in 1998, the company is headquartered in Charlotte, USA, with a team of 201-500 employees. The company is currently Growth Stage.