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At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company.

Certified as a Great Place to Work, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.

SUMMARY:

The Contract and Bid Management Analyst supports the management, maintenance, reporting and compliance of all standard and non-standard customer contacts. In addition, this role drives customers and cross-divisional Request for Information (RFI), Request for Proposal (RFP) and Request for Quote (RFQ) responses and assistance with customer profile database management and initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support maintenance of centralized contract databases for all customer contracts. Manage reports of key contract items and proactively ensure compliance with requirements and regulations. Analyze and prepare deep-dive reports on customer contracts and bids.
• Seek process improvement and automation opportunities to optimize and increase accuracy of contract and bid management processes.
• Support contract preparation and quote development processes.
• Support the creation and maintenance/monitoring of customer profile management databases and analyses.
• Actively monitor non-standard contract terms and key contractual commitments such as expiration date, monthly minimum commitments, custom surcharges, discounts, rebates, liabilities, among others.
• Support main departments to align and negotiate non-standard contract terms upon customer request; act as a liaison with the legal department and other stakeholder departments to review and approve especially non-standard contracts.
• Support contract renewals and amendments and guarantee that the underlying terms and conditions are still applicable and valid in alignment in alignment with direct manager, department team members and internal counsel.
• Prepare and assist in customer RFI, RFP and RFQ responses.
• Maintain company signature guidelines and manage signature collection processes according to the company guidelines.
• Document management of awarded agreement/contracts.
• Constantly monitor, update and enforce commercial policies.
• Develop, document and enforce best practices, especially around non-standard processes.

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree in business administration or related degree required.
• Legal or paralegal training is preferred.
• 2 to 4 years of working experience is required in roles with a strong focus on details and organization in legal, HR, project management, client relationship management and procurement.
• Experience in contract development, contract standards and language.
  

REQUIREMENTS/SKILLS:

• Strong MS-Word, MS-Excel skills required.
• Strong understanding of data analytics and its application.
• Self-motivated and highly organized.
• High level of attention to detail and quality.
• Able to work well under pressure, perform and manage multiple tasks simultaneously and meet deadlines.
• Excellent communication and documentation skills.
• High energy, outstanding work ethic and commitment to excellence.

PHYSICAL DEMANDS:

• Physical demands are consistent with a professional office setting.
• Regular sitting at workstation for 75-100% of the work shift.
• Travel required (<10%).
  

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.

• Competitive Pay
• Bonus Programs
• Retirement Savings - 401k with company match
• Medical, Dental, Vision, Well-being programs
• FSA/HSA availability
• Tuition Reimbursement
• Paid Time Off including vacation and sick time
• Company Paid Holidays and Floating Holidays
• Paid Parental Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Short Term and Long-Term Disability
• Life Insurance

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Equal Opportunity Employer - Veterans/Disability