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Brightline Train Jobs (NOW HIRING)

Brightline

Clinical Director

Milwaukee, WI · On-site

$140 - $160/hr

Train every new hire on Brightline's clinical protocols, operational policies, and procedures, and hold the whole market to that standard with fidelity. * Meet 1:1 with every direct report at least ...

Brightline

Clinical Director

Milwaukee, WI · Remote

$81K - $111K/yr

Train every new hire on Brightline's clinical protocols, operational policies, and procedures, and hold the whole market to that standard with fidelity. * Meet 1:1 with every direct report at least ...

Brightline

Clinical Director

Milwaukee, WI · On-site

$78K - $107K/yr

Train every new hire on Brightline's clinical protocols, operational policies, and procedures, and hold the whole market to that standard with fidelity. * Meet 1:1 with every direct report at least ...

Brightline, Inc.

Clinical Director

Milwaukee, WI · On-site

$140 - $160/hr

Train every new hire on Brightline's clinical protocols, operational policies, and procedures, and hold the whole market to that standard with fidelity. * Meet 1:1 with every direct report at least ...

Brightline Trains Florida LLC

Conductor

Miami, FL · On-site

$21.50 - $28.25/hr

Brightline will train you and after passing a skills performance test, you will become certified to operate our trains in this critical position of Conductor. If you're a people-person looking for a ...

Brightline Trains Florida LLC

Director Quality

Ontario, CA · On-site

$165K - $210K/yr

We are working to reimagine greener, better, and faster train travel! After Brightline Florida completed the first passenger rail system connecting Miami and Orlando, Brightline West was formed to ...

Brightline

Guest Service Agent- AVE Station

Aventura, FL · On-site

$20/hr

Guest Service Agent As a Guest Service Agent at Brightline's station, you will be responsible for ... and train features. * Own each Guest interaction: Be authentic, avoid jargon, resolve concerns ...

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Brightline Train information

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$46

How much do brightline train jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for brightline train in the United States is $22.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Brightline Train position, and why are they important?

To thrive in a role with Brightline Train, candidates typically need a solid foundation in customer service, safety protocols, and operational procedures, supported by relevant transportation or hospitality experience. Familiarity with ticketing systems, onboard communication tools, and safety certifications such as CPR or first aid are often required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure distinguish top performers. These skills are vital to ensure efficient, safe train operations and provide an excellent passenger experience.

What does a typical shift look like for Brightline Train employees and how do team members collaborate during operations?

A typical shift as a Brightline Train employee often includes coordinating pre-departure safety checks, assisting passengers with boarding, monitoring onboard safety, and providing exceptional customer service throughout the journey. Employees work as part of a team, closely collaborating with conductors, engineers, and station staff to ensure seamless service and address any issues promptly. Communication and teamwork are essential, especially during peak travel times or unexpected delays. Brightline fosters a collaborative environment with clear leadership and ongoing training to ensure all team members can confidently handle their responsibilities and support each other.

What is a Brightline Train?

A Brightline Train job refers to a position with Brightline, a high-speed rail service operating in Florida. Jobs can range from onboard roles like conductors and attendants to operational and corporate positions. Employees help ensure passenger safety, provide customer service, and maintain train operations. Brightline offers competitive pay, benefits, and career advancement opportunities in the transportation industry.

More about Brightline Train jobs
What cities are hiring for Brightline Train jobs? Cities with the most Brightline Train job openings:
What are the most commonly searched types of Brightline Train jobs? The most popular types of Brightline Train jobs are:
What states have the most Brightline Train jobs? States with the most job openings for Brightline Train jobs include:
What job categories do people searching Brightline Train jobs look for? The top searched job categories for Brightline Train jobs are:
Brightline Train jobs near you
Infographic showing various Brightline Train job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $46,532 per year, or $22.4 per hour.

Control Center Operator

Brightline Trains Florida LLC

Miami, FL • On-site

Full-time

Re-posted 3 days ago

Job description

Your Purpose:
As an Operations Center Controller, you will play a vital role in ensuring the seamless operation of Brightline's train services by monitoring real-time data, coordinating communications, and proactively responding to service disruptions. Your oversight of dispatch screens, radio channels, and GPS tracking will support efficient decision-making, minimizing delays and optimizing Guest experience. You will communicate transportation plan updates to Train Dispatchers, coordinate communication between train crews, stations, ground transportation, and guest services, and provide timely and meaningful updates to Guest and Teammate information systems. The Operations Center is the heart of Brightline, receiving and sending information to and from every area of the company. You will help keep that flow moving 24 hours per day.
If you're a people-person looking for a role where you'll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!
** Previous Emergency Management /Dispatcher experience helpful. **
Your Role [Essential Functions]:
  • Operational Monitoring & Coordination:
    • Monitor real-time train operations, dispatch communications, and GPS tracking to ensure seamless service execution.
    • Facilitate nightly reporting and employee communications, ensuring consistent information flow across teams.
    • Maintain accurate records of incidents, injuries, and operational challenges to support reporting and continuous improvement.
    • Anticipate potential service disruptions and develop effective recommendations to mitigate operational impact.
  • Emergency Coordination & Leadership:
    • Manage communication protocols with the Dispatch Center and internal departments, ensuring timely updates during service disruptions.
    • Serve as a key point of contact for field managers and senior leaders during service disruptions, accidents, or incidents.
    • Engage in emergency simulations, ensuring readiness for critical situations and compliance with safety protocols.
  • Systems Management & Information Flow: Operate software platforms to update Guest and Teammate information systems, maintaining service transparency.
  • Reporting & Analysis: Prepare service impact reports, including delays, cancellations, and recovery strategies, while providing regular briefings.
  • Cross-Departmental Collaboration: Participate in operational discussions and strategy calls to enhance service continuity and efficiency.
  • Communication: Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and department communications and notifications are promptly reviewed.

Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Managerial Responsibility:
  • None

Experience & Qualifications - (Previous Emergency Management Dispatcher experience helpful.)
  • Basic proficiency in Microsoft Excel, Word, and email.
  • Proficient in interpreting technical documentation and explaining to non-technical users.
  • Experience in a job working nights, weekends, and holidays.
  • Two (2) years of experience in a dispatching or operations control center environment.
  • Must be able to see and read dispatch screens and other non-audible resources.

Knowledge Skills & Abilities:
  • You enjoy being at the center of the action.
  • You are comfortable working 12-hour shifts.
  • You are comfortable working nights, weekends, and holidays as required by your schedule.
  • You are comfortable working alone in an indoor, isolated environment.
  • You communicate efficiently and effectively.
  • You handle challenging situations with tact and diplomacy.
  • You maintain accurate documentation.
  • You remain calm and professional when dealing with difficult situations.
  • You provide responsive follow-up communication.
  • You follow protocols but are comfortable deviating appropriately when circumstances change.
  • You are accountable for your actions and expect accountability from others.

Work Environment:
Works in a clean, air-conditioned office space, free of noise, dust, and humidity.
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Occasional lifting of light items required. No specific vision requirements.
Objects weighing 70 pounds or more must be accompanied by a second individual to avoid injury.

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