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Brickell Bank Jobs (NOW HIRING)

Valley Bank

Service Excellence Manager - Brickell

Miami, FL · On-site

$20.50 - $28/hr

Offers all bank products and assists with other service needs (account opening - maintenance and processing transactions) for existing and prospective customers. Comprehensive knowledge of all Bank ...

Popular Bank

Sales and Service Associate

Miami, FL · On-site

$14.25 - $19.25/hr

Brickell Ave FL The Sales and Service Associate is responsible to perform a dual role in a branch, as needed. This position is responsible for the sale of bank products and services to meet all needs ...

Diptyque

Sales Supervisor (Brickell)

Miami, FL · On-site

... bank transactions and petty cash Ensure full knowledge of cash desk procedures and processes Be aware of all security and health and safety issues and requirements of the store As a key holder for ...

Hut 8

Investor Relations Analyst

Miami, FL

... banking, equity research, investor relations, corporate finance, consulting, or a related ... Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with ...

New

Hut 8

Treasury Operations Associate

Miami, FL

Perform cash reconciliations, monitor bank accounts and BTC wallets, and assist with cash flow ... ABOUT THE WORK ENVIRONMENT This role is in office at our corporate headquarters in the Brickell ...

Diptyque

Sales Supervisor (Brickell)

Miami, FL · On-site

... bank transactions and petty cash • Ensure full knowledge of cash desk procedures and processes • Be aware of all security and health and safety issues and requirements of the store • As a key ...

Carlyle Financial

Mortgage Loan Processor

Miami, FL · On-site

$38K - $52K/yr

We specialize in complex loan scenarios--jumbo, non-QM, bank statement, portfolio, and foreign ... We plan to open a physical office later this year--likely in Brickell or a convenient part of ...

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Brickell Bank information

See salary details

$12

$32

$96

How much do brickell bank jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for brickell bank in the United States is $32.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What is Brickell Bank and what services does it offer?

Brickell Bank was a financial institution based in Miami, Florida, primarily serving international and domestic clients with a range of banking services. It offered personal and business banking solutions, including checking and savings accounts, loans, and wealth management. Brickell Bank was known for catering to high-net-worth individuals and providing private banking services tailored to clients' needs. In 2020, Brickell Bank was acquired and merged into Banco do Brasil Americas, so its services are now offered under that brand.

What are the key skills and qualifications needed to thrive as a banker at Brickell Bank, and why are they important?

To thrive as a banker at Brickell Bank, you typically need a solid background in finance, customer service, and sales, often supported by a relevant degree in finance, business, or economics. Familiarity with banking software, loan processing systems, and regulatory compliance is crucial, and certifications such as Series 6/7 or CPA can be advantageous. Exceptional interpersonal skills, attention to detail, and problem-solving abilities help bankers build trust and effectively serve diverse clients. These competencies are vital for maintaining regulatory standards, driving business growth, and delivering excellent customer experiences.

What can candidates expect in terms of professional development and career advancement opportunities at Brickell Bank?

At Brickell Bank, employees benefit from a supportive environment that encourages continuous learning and internal mobility. The bank offers regular training sessions, mentorship programs, and opportunities to take on cross-functional projects, which help staff build new skills and gain exposure to different areas of banking. Career advancement is typically performance-based, with clear pathways for progression into leadership or specialized roles. Collaboration with colleagues from diverse teams is also emphasized, fostering both professional growth and a strong sense of community within the organization.

What is the difference between Brickell Bank vs Mortgage Loan Officer?

AspectBrickell BankMortgage Loan Officer
CredentialsBanking license, possibly mortgage-specific certificationsMortgage license, certifications like NMLS
Work EnvironmentBank branches, customer service, financial advisingLoan offices, client meetings, financial analysis
Employer & Industry UsageBanking industry, retail banking servicesMortgage lending, real estate finance

Brickell Bank and Mortgage Loan Officers both operate within the banking and finance industry, often collaborating on loan products. While Brickell Bank provides a broad range of banking services, Mortgage Loan Officers specialize in home loans and mortgage products, requiring specific licensing and certifications. Both roles involve client interaction and financial analysis, but their focus and work environments differ slightly, with Brickell Bank serving as the employer and Mortgage Loan Officers as specialized roles within the mortgage sector.

What cities are hiring for Brickell Bank jobs? Cities with the most Brickell Bank job openings:
What states have the most Brickell Bank jobs? States with the most job openings for Brickell Bank jobs include:
What job categories do people searching Brickell Bank jobs look for? The top searched job categories for Brickell Bank jobs are:
Brickell Bank jobs near you
Service Excellence Manager - Brickell

Service Excellence Manager - Brickell

Valley Bank

Miami, FL • On-site

$20.50 - $28/hr

Full-time

Posted 23 days ago

Valley Bank rating

7.5

Company rating: 7.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

87th of 141 rated banks

Job description

Responsibilities include, but are not limited to:
  • Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving issues.
  • Build and promote branch identity, drive product sales and promote overall ownership and accountability for improving customer experience and branch success. Create a welcoming atmosphere that ensures continuous client engagement.
  • Meets with customers to analyze financial needs and maximize sales opportunities. Offers all bank products and assists with other service needs (account opening - maintenance and processing transactions) for existing and prospective customers. Comprehensive knowledge of all Bank products and services and the ability to discuss and demonstrate with customers.
  • Ability to perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently. Maintain and balance a cash box. Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines.
  • Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency - coin and controlling - distributing cash to Tellers in prescribed limits.
  • Participates and supports CRA initiatives, activities and programs.
  • Reviews and approves requests - to include approval to cash large checks, authorizing bank checks or general ledger tickets, and the approval of various reports, paperwork and cash counts.
  • Works to meet existing branch performance standards in areas such as controllable operating losses through compliance with established Bank policies and procedures.
  • Continues to build proficiency of banking principles and sales
    techniques by attending internal training, external training, and completion of continuing education courses.
  • Collaborates with the Market Manager by providing feedback regarding interviews, hiring, performance appraisals and disciplinary actions for the staff.
  • Assists in community events (i.e. Habitat for Humanity) etc. Participates in and supports CRA initiatives, activities and programs.
  • Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.

Operational responsibilities:
  • Under the direction of the Market Manager, supervises all operational aspects of the branch functions to ensure satisfactory audit ratings and adherence to compliance requirements.
  • Full knowledge of all branch operations encompassing making sound business decisions and including evaluating, honoring and approving all exception items minimizing potential loss to the bank; supervises Operational Risk.
  • Ensure the branch complies daily, meeting all Retail Banking Policy and Procedures.
    • Ensure Staff and Branch is in full proof daily.
    • Order and/or prepare currency shipments, ensuring cash vault in proof daily and maintained with assigned cash limits.
    • Maintain and prepare daily, weekly and/or monthly reports.
  • Knowledge and review of proper account opening documentation, ensuring proper documentation is collected and maintained to comply with policy and procedure, including the completion of timely site visits.
  • Knowledge of KYC (Know Your Customer) and CIP (Customer
    Identification Program).
    • Knowledge of wire documentation, with responsibility for obtaining proper documentation and approvals prior to sending a wire.
  • Oversees timely submission and accuracy of all Branch Management Operational reports, AML reporting and audits as required, including reconciliation of Branch general ledger accounts and other report inconsistencies, knowledge of Suspicious Activity red flags.
  • Represent VNB in dealing with customer complaints, inquiries or problems, including written correspondence; escalate through proper channels where appropriate.
  • Complete all Learning - Development classes as required, including annual Learning Management System training.
  • Oversees expenses within established budget guidelines (contra, branch expense).
  • Ensure branch appearance meets the Bank's standards including correct and complete signage, address building maintenance issues timely.

Sales Requirements:
  • Participate in, help develop and organize in-branch sales activities.
  • Meet individual in-branch sales goals.
  • Build and expand customer relationships to maintain deposit base and grow the branch.

Required Skills:
  • Ability to prioritize, organize and delegate and follow up on assignments.
  • Ability to effectively present information in one-on-one and small group situations.
  • Must have excellent verbal, written and interpersonal communication skills.
  • An enthusiastic individual who can listen to customer concerns and offer a unique and innovative solution.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Basic PC skills including Microsoft Word, Excel and Outlook.
  • Must be self-driven with a positive outlook and can to demonstrate confidence, tact, patience, and diplomacy while dealing with customers.

Required Experience:
  • High School diploma or GED and minimum of 4 years related Branch Banking experience in sales, operations and staff oversight or successful completion of the Service Excellence Manager training program.
  • Bachelor's degree preferred.
  • FIS/IBS (Integrated Banking Solutions) preferred.

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