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Break Fix Jobs in Ohio (NOW HIRING)

The role includes configuring new equipment for break/fix devices and completing software setups. The position is hybrid with an expectation of approximately 80% of the work week in the office. This ...

Maintain inventory records and documentation for break/fix activity * Assist with training materials, user guides, and instructional documentation as needed * Collaborate with internal teams to ...

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Field Network Technician

Columbus, OH · On-site

$50K - $80K/yr

Fulltime role * IT field technician tasks: driving to client sites and providing general IT Support, running break-fix and IMAC calls, and supporting clients, the level of support will vary depending ...

Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management ...

Maintain inventory records and documentation for break/fix activity * Assist with training materials, user guides, and instructional documentation as needed * Collaborate with internal teams to ...

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M-F 8-5 * IT field technician tasks: driving to client sites and providing general IT Support, running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on ...

Deliver break/fix support for desktops, laptops, and peripheral devices. * Install, configure, and re-image end-user devices including desktops, laptops, and mobile equipment. * Troubleshoot issues ...

Showing results 41-60

Break Fix information

See Ohio salary details

$14

$32

$51

How much do break fix jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for break fix in Ohio is $32.41, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $38.85 per hour, depending on experience, location, and employer.

What are the most common challenges faced by break fix technicians, and how can they be addressed on the job?

Break Fix technicians often encounter challenges such as diagnosing complex hardware or software issues under time pressure, managing multiple service requests simultaneously, and working with a variety of equipment from different manufacturers. To address these challenges, technicians can benefit from ongoing training, effective time management, and strong communication skills to keep clients informed. Additionally, collaborating with other IT team members and utilizing a well-organized ticketing system can help streamline workflows and ensure prompt, high-quality service.

What is the difference between Break Fix vs Computer Technician?

AspectBreak FixComputer Technician
CertificationsBasic hardware and troubleshooting skillsCompTIA A+, Network+ or similar certifications
Work EnvironmentOn-site repairs, service callsOn-site or in repair shops, support roles
Industry UsageIT support, hardware repairIT support, system maintenance
Search/Comparison IntentUnderstanding repair servicesTechnical support and maintenance roles

Break Fix primarily refers to repairing hardware or systems when they fail, often involving on-site troubleshooting. Computer Technicians perform a broader range of tasks including diagnosing, repairing, and maintaining computer systems, often with more certifications. While both roles involve hardware repair, Break Fix is more focused on immediate repairs, whereas Computer Technicians handle ongoing support and maintenance.

What are the key skills and qualifications needed to thrive as a break fix technician?

To thrive as a Break Fix Technician, you need strong troubleshooting, hardware repair, and technical support skills, typically backed by experience or certifications like CompTIA A+. Familiarity with diagnostic tools, ticketing systems, and various operating systems is essential for efficiently resolving issues. Excellent problem-solving abilities, communication, and customer service skills help you stand out in this role. These skills ensure timely and effective repairs, minimize downtime, and provide a positive experience for end users.

What is a break fix?

Break Fix jobs refer to IT or technical support roles where the primary responsibility is to diagnose, repair, and resolve hardware or software issues as they arise. These roles typically involve responding to service requests or incidents when equipment 'breaks' or stops functioning correctly. Break Fix technicians may work on computers, servers, printers, or network devices, either on-site or remotely. The goal is to restore systems to working order as quickly as possible to minimize downtime for the organization.
Infographic showing various Break Fix job openings in Ohio as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $67,415 per year, or $32.4 per hour.

L2 Tech Support - Site Migrations || Desktop Management Specialist - Infrastructure Services

MDAEdge

Cincinnati, OH • On-site

Full-time

Re-posted 22 days ago


Job description

Job Summary:
MDAEdge is seeking a highly skilled and experienced Desktop Management Specialist to join their Infrastructure Services team. The role involves providing technical support for desktops, laptops, and peripherals, ensuring timely resolution of incidents, and collaborating with third-party vendors to resolve hardware issues.
Responsibilities:
• Provide break/fix support for desktops, laptops, and peripherals.
• Re-image devices and reinstall/configure applications as required.
• Troubleshoot Windows OS, hardware issues, and enterprise applications.
• Collaborate with third-party vendors to escalate and resolve hardware issues.
• Document issues and resolutions in IT service management systems (e.g., ServiceNow, Remedy).
• Install and configure desktops, laptops, mobile devices, peripherals, and associated software.
• Provide technical support for on-site and remote users, addressing queries and resolving incidents.
• Manage the ticket queue to ensure timely resolution in compliance with SLAs.
• Develop and maintain standard operating procedures (SOPs), knowledge base articles, and technical documentation.
• Coordinate with Level 3 support teams for enhancements, maintenance, and upgrades.
• Provide IT support for events, meetings, and disaster recovery scenarios.
• Ensure end-user support for O365, Active Directory, and related networking functionalities.
• Oversee application support and ensure seamless system upgrades/refreshes, maintaining configuration integrity.
• Support printer network setups, driver installations, and device repairs through vendor coordination.
Qualifications:
Required:
• 7+ years of experience in Desktop Management within Infrastructure Services (IS).
• Advanced knowledge of PC hardware, software, operating systems (Windows 10/11, Android OS, macOS), directory services, and network configurations.
• Proficiency in IT service management tools and familiarity with ITIL processes.
• Expertise in O365, Active Directory, DNS, Group Policy, and Firewall configurations.
• Strong troubleshooting capabilities for basic LAN/WAN issues, Wi-Fi configurations, and VOIP phones.
• Excellent communication and interpersonal skills for managing diverse stakeholders, including users, senior management, and vendors.
• Proven ability to manage incidents and problems effectively, adhering to established SLAs.
Preferred:
• Relevant technical certifications (e.g., CompTIA A+, Microsoft certifications) are highly desirable.
• ITIL Foundation certification preferred.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.