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Branch Service Representative Jobs (NOW HIRING)

Glacier Bancorp

Lead Customer Service Rep

Twisp, WA · On-site

$20.29 - $27.45/hr

Works closely with Branch Manager/Service Manager for development of CSR skills. * Ensures ... compliance with audit requirements by communicating audit standards to staff through continuous in ...

Glacier Bancorp, Inc.

Lead Customer Service Rep

Twisp, WA · On-site

$20.29 - $27.45/hr

Works closely with Branch Manager/Service Manager for development of CSR skills. * Ensures ... compliance with audit requirements by communicating audit standards to staff through continuous in ...

Access Dubuque

Customer Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

... Branch Service Representative (JFK) Dupaco Community Credit Union Teller Service Associate (Dyersville) Dupaco Community Credit Union Service Center Representative (Part-time 20-24 Hou Dupaco ...

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Branch Service Representative information

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$36.5K

$56.6K

$70K

How much do branch service representative jobs pay per year?

As of Sep 14, 2026, the average yearly pay for branch service representative in the United States is $56,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $63,000.00 per year, depending on experience, location, and employer.

What is a branch service representative?

A Branch Service Representative is a professional who works at a bank or credit union branch, assisting customers with their financial transactions and inquiries. Their responsibilities typically include processing deposits and withdrawals, answering account-related questions, resolving customer issues, and promoting the institution’s services. They play a vital role in ensuring a positive customer experience and maintaining the smooth operation of the branch. Attention to detail, strong communication skills, and a customer-focused attitude are important for this role.

What are the key skills and qualifications needed to thrive as a branch service representative, and why are they important?

To excel as a Branch Service Representative, you need a solid understanding of customer service, banking operations, and cash handling, typically supported by a high school diploma or equivalent experience in financial services. Familiarity with banking software, transaction processing systems, and compliance protocols is essential for daily tasks. Strong interpersonal skills, attention to detail, and problem-solving abilities help foster positive client relationships and resolve issues efficiently. These skills are crucial for maintaining customer satisfaction, operational accuracy, and regulatory compliance in a branch environment.

What are some common challenges faced by branch service representatives, and how can they be successfully managed?

Branch Service Representatives frequently encounter challenges such as handling high volumes of customer inquiries, resolving complex service issues, and maintaining accuracy under pressure. Successfully managing these challenges often involves strong communication skills, attention to detail, and the ability to multitask efficiently. Building a solid understanding of the bank’s products and processes, as well as collaborating closely with team members, helps ensure positive customer experiences and smooth daily operations. Ongoing training and support from supervisors also play a key role in overcoming these hurdles.

What is the difference between Branch Service Representative vs Customer Service Associate?

AspectBranch Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, financial institutionsRetail stores, call centers, or bank branches
Employer & IndustryFinancial services, banking industryRetail, banking, or customer service sectors
Common Search/ComparisonYesYes

The main difference between a Branch Service Representative and a Customer Service Associate lies in their work environment and specific responsibilities. Branch Service Representatives primarily work within bank branches handling financial transactions and customer inquiries related to banking services. Customer Service Associates work across various retail or service sectors, focusing on general customer support. Both roles require strong communication skills, but the Branch Service Representative often needs banking-specific knowledge and certifications.

Who are the top companies hiring for Branch Service Representative jobs?

The top employers for Branch Service Representative jobs are:

What states have the most Branch Service Representative jobs?

States with the most job openings for Branch Service Representative jobs include:

What are popular job titles related to Branch Service Representative jobs?

For Branch Service Representative jobs, the most frequently searched job titles are:

Branch Service Representative jobs near you
Infographic showing various Branch Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $56,616 per year, or $27.2 per hour.

Customer Service Representative/Teller

Boscobel, WI • On-site

Community First Bank - WI
See more jobs at Community First Bank - WIexternal

$37K/yr

Full-time

Medical, Dental, PTO

Re-posted 13 days ago

Job description

Job Title: Customer Service Representative/Teller (Full-Time, Onsite) Location: Boscobel, WISchedule: Monday–Friday, 8:00 a.m.–5:00 p.m., occasional weekendsWhy Join Community First BankAs a Customer Service Representative/Teller, you'll be the friendly face customers depend on. You'll build meaningful relationships, deliver exceptional service, and help people feel confident about their financial decisions. This role offers hands-on experience, opportunities to grow, and the chance to make a positive impact in the community every day. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!What You'll Do/Day to DayGreet customers warmly and provide an outstanding in-branch service experienceProcess routine financial transactions, including deposits, withdrawals, and loan paymentsMaintain accuracy and attention to detail while balancing cash drawers dailyAssist customers with account inquiries and help resolve issues promptly and professionallyEducate customers on bank products, services and digital banking toolsBenefits & Perks:  A competitive salary is just one of many elements that make up our Total Compensation package.Medical, Dental, Vision401(k)Employee Stock Ownership PlanLife InsuranceCompetitive SalaryPaid Time Off (PTO)- 18 days annuallyPaid Holidays - 11 daysBirthday Time OffEmployee DiscountsWhat Success Looks LikeStrong customer loyalty and community relationships; using customer names when possibleProcesses deposits, withdrawals and payments quickly and correctlyIdentifies needs through good questionsReady to Apply?If this role aligns with your goals, we'd love to hear from you. Apply today and take the next step in your banking career.Location: 53805