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Box Office Manager Jobs in Washington (NOW HIRING)

The State Theatre

Box Office Attendant

Falls Church, VA · On-site

$13 - $14/hr

Box office staff are responsible for selling tickets to customers over the phone and in person ... Further responsibilities include: -taking and managing dining reservations -managing band guest ...

The State Theatre

Box Office Attendant

Falls Church, VA · On-site

$13 - $14/hr

Box office staff are responsible for selling tickets to customers over the phone and in person ... Further responsibilities include: -taking and managing dining reservations -managing band guest ...

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Box Office Manager information

See Washington salary details

$26.1K

$57.9K

$84.9K

How much do box office manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for box office manager in Washington is $57,858.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $64,600.00 per year, depending on experience, location, and employer.

What is a box office manager?

A box office manager manages the ticketing office of a theatre or similar venue. In this role, your job duties include managing the box office staff members, accounting for ticket transactions, and ensuring the proper operation of the venue. The qualifications needed for a career as a box office manager include a bachelor's degree in a management field. However, some employers prefer a master's degree. You also need excellent organizational and people management skills and experience working in a theatre or similar venue.

What are the key skills and qualifications needed to thrive as a box office manager, and why are they important?

To thrive as a Box Office Manager, you need experience in ticket sales, cash handling, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software (such as Tessitura or Ticketmaster), POS systems, and event management platforms is typically required. Excellent customer service, problem-solving abilities, and strong organizational skills help you manage high-pressure situations and lead a team effectively. These skills ensure smooth operations, maximize ticket sales, and provide a positive customer experience at events.

What are some common challenges a box office manager faces during peak event seasons, and how are these typically addressed?

During peak event seasons, Box Office Managers often encounter high ticket demand, long customer queues, and increased pressure on both staff and technology systems. To address these challenges, they implement efficient scheduling, ensure thorough staff training, and utilize reliable ticketing software to streamline sales and minimize errors. Effective communication with event organizers and regular system checks are also key to maintaining smooth operations and delivering excellent customer service.

What education do you need to be a box office manager?

A box office manager typically needs a high school diploma or equivalent; some employers prefer postsecondary education such as an associate's degree or coursework in business, management, or hospitality. Strong communication, organizational skills, and experience with ticketing software are also important. Formal education requirements can vary depending on the size and type of venue.
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Box Office Manager jobs near you
Infographic showing various Box Office Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, 2% Temporary, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $57,858 per year, or $27.8 per hour.

Marketing & Box Office Manager - The Hamilton Live

Clyde's Restaurant Group

Washington, DC

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 hours ago

Job description

Description

Base Salary: $65,000 - $75,000 / year based on experience + Quarterly Bonus Potential

The Hamilton is looking for a dynamic, music-loving leader to join the management team as the Marketing & Box Office Manager for our music venue, The Hamilton Live. This individual will be responsible for all marketing and ticketing aspects for performances at The Hamilton Live and work closely with the Live Management team, our corporate Marketing department, and artists' tour managers, agents and promoters to maximize sales and ensure a seamless ticketing experience for our fans.

The Hamilton Live is a 550-700 seat capacity music venue located in the basement of The Hamilton restaurant that has been in operation since 2011. The venue features nationally and regionally touring musical acts and over its first decade has gained a national reputation as one of the best rooms in the country to play. The combination of world-class sound/video equipment, Clyde's Restaurant Group food and beverage offerings and a commitment to provide unmatched hospitality in the concert industry has earned The Hamilton Live this reputation. We are looking for the Marketing & Box Office Manager to build on that legacy and take the venue to new heights.

WHY JOIN THE CLYDE'S TEAM AS A MARKETING & BOX OFFICE MANAGER
  • Reputable Company: Strong stability and performance.
  • Positive Culture: Courtesy, dignity, and respect.
  • Retirement Plans: 100% company-funded pension (vesting after 1 year) and immediate 401k participation.
  • Bonuses: Quarterly eligibility.
  • Flexible Schedule: 5-day work week.
  • Career Growth: Rapid advancement opportunities.
  • Comprehensive Health Plan: Medical, dental, vision, life, disability, telemedicine, wellness coach, and reduced rates on wellness services.
  • Insurance: Hospital indemnity, critical illness, accident coverage.
  • Generous Paid Time Off: Includes sick pay, medical/family leave (up to 8 weeks), special leaves (jury duty, voting, school activities for DC).
  • Therapy Resources: Access to free behavioral and digital cognitive behavioral therapy.
  • Dining Discounts: Half-price off-duty dining and complimentary shift meals.
  • Convenient Parking: Available parking benefits.
  • Employee Assistance: Legal, emotional, financial, and work/life balance support.
  • Financial Assistance: Assistance fund for employees in need.
  • Training & Education: Best-in-class training program and tuition reimbursement.
  • Flu Shots & Discounts: Annual flu shots and access to thousands of exclusive brand discounts.
  • Charity Matching: Up to $4,000 yearly.
WHAT YOU WILL DO AS A MARKETING & BOX OFFICE MANAGERMarketing & Announcing New Concerts
  • Build shows from the ground up in our ticketing system
  • Drive ticket sales through paid and organic social campaigns and email marketing
  • Prepare & file promotional materials for each concert
  • Coordinate pre-sales and promo codes with artist representatives
  • Handle press outreach for new and upcoming shows and maintain listings on area event calendars
  • Collaborate with others on per-show sales strategies, including digital ads with Jambase and Relix
  • Track sales and provide regular per-show and org-level reports to internal & external stakeholders
Box Office and Concert Execution
  • Work with the F&B Manager to establish and maintain best practices and SOPs for box office staff
  • Hire, train and schedule Box Office personnel
  • Work with F&B Manager and Executive Chef to maintain our menus
  • Schedule needed security for concerts with our 3rd party security company
  • Support the box office and F&B operations as needed
  • Administer refunds and address escalated guest concerns
  • Maintain guest lists for each show and administer comp tickets
  • Coordinate press and photo passes
  • Capture footage of concerts for use in social media and other promotions
  • Prepare settlement materials for concerts based on current ticket sales
WHAT WE LOOK FOR IN A MARKETING & BOX OFFICE MANAGER
  • Passion for live music and delivering an exceptional guest experience
  • Strong conflict de-escalation and customer resolution skills
  • Ability to collaborate cross-functionally with F&B, security, marketing, and artist representatives
  • Staff hiring, training, and scheduling across multiple departments
  • Social media marketing and digital advertising to drive ticket sales
  • Ticketing platform and box office operations management
  • Ability to work nights and weekends – that’s when the shows are!
ABOUT US

Since 1963, Clyde's Restaurant Group has been a leader in the DMV restaurant scene, known for exceptional guest service and fostering a positive culture for employees. Our 14 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald's, The Tombs, Rye Street Tavern, Cordelia Fishbar, Hamilton Live, and Ebbitt House (opening Summer 2026).

Apply now and take the first step towards a rewarding career! Even if you don't meet every requirement, we encourage you to apply. We are committed to building an inclusive team and welcome applicants from all backgrounds.

Clyde’s Restaurant Group participates in E-Verify. We use the federal E-Verify system to confirm that new hires are authorized to work in the United States. Click here to learn more about E-Verify and your Right to Work.

Contact us at employment@clydes.com if you need any special accommodations to apply.

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