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Provide customer service, reception, and clerical assistance for the efficient operation of the central administrative offices. Provide communication and clerical assistance for the human resources and professional learning department.

Education/Certification

High school diploma or GED

Special Knowledge/Skills

Effective organizational, communication (verbal and written), and interpersonal skills

Effective problem-solving skills

Ability to operate multi-line phone system

Ability to use computer and software to develop spreadsheets, maintain databases, and perform word processing

Proficiency in speaking, translating and writing Spanish, preferred

Experience

One-year related experience

Major Responsibilities and Duties

Reception and Communication

• Provide courteous customer service and communicate effectively with visitors, callers, and staff.
• Greet and direct administration office visitors.
• Receive calls, take reliable messages, and route to appropriate staff.
• Assist Spanish speaking visitors and callers through verbal translation and provide Spanish translation of written and electronic documents for various departments and programs.
• Maintain familiarity with District initiatives and information and assist callers and visitors with inquiries.
• Demonstrate cooperation and a positive attitude by working effectively with others.
• Effectively and positively articulate the District's mission and goals.

Clerical Support

• Operate identification badge equipment and assist employees and others with badges.
• Prepare correspondence, memos, and reports.
• Maintain physical and computerized files.
• Assist human resources and professional learning department staff with clerical tasks and projects.
• Compile and submit payroll and leave reports in a timely manner.
• Sort and distribute mail and receive deliveries for District offices.
• Maintain department supplies, materials, and equipment.
• Book travel for professional learning events when needed.
• Help maintain the calendar of the assistant superintendent and director of Human Resources when needed.
• Maintain a high degree of confidentiality of information.

Budget

• Assist with the preparation of the department budget.
• Perform routine bookkeeping in maintaining budgets, processing requisitions, and reconciling accounts.

Professional Growth and Development

• Keep informed of and comply with policies, laws, and regulations concerning primary job function.
• Maintain familiarity with district initiatives to better serve the district and community.
• Participate in professional learning, staff meetings, and special events as assigned.

Mental Demands/Physical Demands/Environmental Factors

• Tools/Equipment Used: Standard office equipment, computer, printer, peripherals, multi-line phone system, social media platforms
• Posture: Prolonged sitting; moderate standing; occasional kneeling/squatting, bending/stooping, pushing/pulling, twisting, reaching
• Motion: Frequent repetitive hand motions, keyboarding, use of mouse, wrist flexion/extension
• Lifting: Lifting and carrying up to 30 pounds without assistance, 30-55 pounds with assistance, and more than 55 pounds with appropriate assistance
• Environment: Work performed in an office setting
• Mental Demands: Maintain emotional control under stress, work with frequent interruptions