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Boat Assistant Jobs in Chicago, IL (NOW HIRING)

Winnetka Park District

Tennis Instructor

Winnetka, IL

$15 - $30/hr

Duties: The Tennis Instructor will assist Tennis Professionals with on-court instruction as a ... Our properties cover nearly five square miles and include 26 parks, five beaches, a boat launch ...

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All JobsBoat JobsBoat Assistant JobsBoat Assistant Jobs in Chicago, IL

Boat Assistant information

What is a boat assistant?

Boat Assistants are crew members who support the operation and maintenance of boats and ships. Their duties can include helping with docking and undocking, cleaning and maintaining the vessel, assisting passengers, and ensuring safety equipment is in place. Boat Assistants often work under the supervision of a captain or more experienced crew members. This role is essential for the smooth and safe running of both commercial and recreational boats.

What are the key skills and qualifications needed to thrive as a boat assistant, and why are they important?

To thrive as a Boat Assistant, you generally need basic seamanship, familiarity with water safety protocols, and physical fitness, often supported by a boating safety certification. Knowledge of marine equipment, navigation tools, and maintenance procedures is commonly required. Strong teamwork, communication, and adaptability help Boat Assistants work effectively with crew and respond to changing conditions. These skills ensure smooth vessel operations, safety on board, and efficient support for both crew and passengers.

What are some common challenges faced by boat assistants during daily operations?

Boat Assistants often work in dynamic environments where weather conditions and passenger needs can change rapidly. A common challenge is maintaining safety and comfort while performing tasks such as securing lines, assisting with docking, and helping passengers embark or disembark. Effective communication with the captain and crew is crucial, as is the ability to adapt to physical demands and unexpected situations that may arise on the water. Developing strong teamwork skills and staying vigilant helps Boat Assistants manage these challenges successfully.

What is the difference between Boat Assistant vs Deckhand?

AspectBoat AssistantDeckhand
Required CertificationsBasic safety and boating certificationsBasic safety, STCW, and maritime safety certifications
Work EnvironmentOn boats, yachts, and small vesselsOn yachts, ships, and larger vessels
Employer & Industry UsagePrivate yacht owners, charter companiesMaritime companies, cruise lines, private yachts
Common Search & ComparisonYesYes

Boat Assistants typically perform basic support tasks on smaller vessels and require minimal certifications. Deckhands work on larger vessels, handling more complex duties and often holding additional maritime certifications. Both roles are essential in the maritime industry, but Deckhands usually have more responsibilities and formal qualifications.

What are the most commonly searched types of Boat jobs in Chicago, IL?

The most popular types of Boat jobs in Chicago, IL are:

What are popular job titles related to Boat Assistant jobs in Chicago, IL?

For Boat Assistant jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Boat Assistant jobs in Chicago, IL look for?

The top searched job categories for Boat Assistant jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Boat Assistant jobs?

Cities near Chicago, IL with the most Boat Assistant job openings:

Boat Assistant jobs near you
Infographic showing various Boat Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 6% Locum Tenens, 43% Full Time, 38% Part Time, and 13% Temporary. Highlights an 100% In-person job distribution.

Marine Technical Customer Service Representative

CompX Security Products

Grayslake, IL • On-site

Other

Posted 17 days ago

Job description

Marine Technical Customer Service Representative
Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
Overtime: May be available
Turn Your Marine Experience into a Desk-Based Career
Are you an experienced boat mechanic, marine technician, or service writer who enjoys solving technical problems but is ready for a role that is less physically demanding?
Livorsi Marine is looking for a Marine Technical Customer Service Representative who can use their hands-on boating and mechanical knowledge to assist customers, troubleshoot product questions, and coordinate solutions. This is an excellent opportunity to remain connected to the marine industry while transitioning into a primarily office-based position.
About CompX Grayslake and Livorsi Marine
CompX Grayslake is a leading manufacturer of highly engineered mechanical and electromechanical products for world-class original equipment manufacturers. Through Livorsi Marine, we manufacture precision instruments, controls, throttles, and accessories for the recreational and high-performance marine markets.
Position Summary
The Marine Technical Customer Service Representative is a primary point of contact for Livorsi Marine customers. This position combines customer service, order management, and technical product support.
The successful candidate will understand how boats and marine systems work, communicate confidently with customers, and take ownership of questions and concerns from initial contact through resolution. Previous experience as a boat mechanic, marine technician, dealership service writer, service advisor, or marine parts specialist is highly valued.
Essential Duties and Responsibilities
  • Respond to customer questions by telephone and email in a professional and timely manner.
  • Use marine and mechanical knowledge to answer product questions and help troubleshoot customer concerns.
  • Assist customers with identifying the correct products, replacement parts, and potential solutions.
  • Process customer orders accurately and provide timely follow-up.
  • Take ownership of customer concerns and coordinate solutions through completion.
  • Communicate with boat dealers, builders, service departments, technicians, distributors, and retail customers.
  • Coordinate with production, shipping, sales, engineering, and other internal departments to meet customer needs.
  • Monitor orders and communicate shipment status from multiple company locations.
  • Maintain accurate customer records, order information, and supporting documentation.
  • Develop strong customer relationships through clear communication, responsiveness, and dependable follow-through.
  • Identify recurring customer concerns and recommend product, service, or process improvements.
  • Use Microsoft Outlook, Word, and Excel to manage customer information, correspondence, and order-related activities.
  • Follow the company's Quality Management System and applicable inspection, verification, documentation, and process requirements.
  • Perform other duties as assigned.
Qualifications
  • High school diploma or GED required.
  • Marine industry experience is strongly preferred.
  • Experience in one or more of the following roles is highly desirable:
    • Boat or marine mechanic
    • Marine service technician
    • Dealership service writer or service advisor
    • Marine parts or warranty specialist
    • Boat dealership, marina, or boat manufacturer customer support
  • Working knowledge of marine mechanical or electrical systems, controls, instrumentation, or related components is preferred.
  • Ability to explain technical information clearly to customers with varying levels of mechanical knowledge.
  • Strong customer service, communication, and problem-solving skills.
  • Strong organizational skills and the ability to manage multiple priorities.
  • Comfortable using computers and learning order-entry and customer-management systems.
  • Basic proficiency in Microsoft Outlook, Word, and Excel.
  • Ability to work independently while collaborating with multiple departments.
  • A dependable, customer-focused attitude and a commitment to following issues through resolution.
Why This Position May Be a Great Fit
This role allows you to:
  • Apply your marine and mechanical experience without the daily physical demands of working as a technician.
  • Stay connected to boats, marine products, dealers, builders, and service professionals.
  • Solve technical problems and help customers get back on the water.
  • Build a long-term career with an established marine-product manufacturer.
  • Work a consistent Monday-Friday daytime schedule.
Physical Requirements
  • Prolonged periods of sitting and working at a computer.
  • Frequent use of hands and fingers for keyboarding and operating office equipment.
  • Ability to communicate effectively by telephone, email, and in person.
  • Ability to move throughout the office and manufacturing facility as needed.
  • Ability to occasionally lift and carry up to 20 pounds.
  • Ability to occasionally reach, bend, and stoop.
  • Close vision and the ability to view computer screens for extended periods.

CompX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.

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