Olathe, KS · On-site
$50K - $65K/mo
Experience in installation and configuration of hardware and software/applications. Experience is using problem/ticket management systems like Service Now, BMC Remedy, Jira etc. Experience with ...
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Olathe, KS · On-site
$50K - $65K/mo
Experience in installation and configuration of hardware and software/applications. Experience is using problem/ticket management systems like Service Now, BMC Remedy, Jira etc. Experience with ...
$34.73 - $40.93
9% of jobs
$40.93 - $47.13
3% of jobs
$49.43 is the 25th percentile. Wages below this are outliers.
$47.13 - $53.32
34% of jobs
The median wage is $54.41 / hr.
$53.32 - $59.52
21% of jobs
$61.30 is the 75th percentile. Wages above this are outliers.
$59.52 - $65.72
28% of jobs
$65.72 - $71.92
0% of jobs
$71.92 - $78.11
0% of jobs
$78.11 - $84.31
0% of jobs
$84.31 - $90.51
0% of jobs
$90.51 - $96.71
0% of jobs
$96.71 - $102.91
5% of jobs
$34
$59
$102
| Aspect | Bmc Software | Bmc Developer |
|---|---|---|
| Primary Role | Provides software solutions, manages Bmc products, and supports IT service management | Develops, customizes, and maintains Bmc software applications and tools |
| Required Skills | Knowledge of Bmc products, ITSM processes, scripting, and system administration | Programming skills, scripting, Bmc product knowledge, and software development experience |
| Work Environment | IT departments, software vendors, consulting firms | Development teams, IT departments, software companies |
While Bmc Software professionals focus on managing and supporting Bmc products, Bmc Developers are specialized in creating and customizing Bmc software solutions through coding and development. Both roles require knowledge of Bmc tools, but their core responsibilities differ in scope and focus.
$50K - $65K/mo
Full-time
Posted 23 days ago
Role:- Desktop Administrator
Location:- Olathe, KS ,66018
Type of Hire: Full time / Permanent
Desired Skills
Desktop management | Windows Administrator
Job Description
Must Have Technical/Functional Skills
4-5 years of experience in desktop support managing laptops/desktops on Win7/10/11 operating systems.
Experience in Install/upgrade of windows 11 on Laptops and Desktops.
Experience in resolving user issues related to OS and laptop/desktop hardware issues.
Experience in providing L2 support for desktops, laptops, printers, mobile devices, and peripherals as existing processes.
Experience in diagnosing and troubleshooting users’ issues, including account setup, network configuration, software/application issues.
Experience in performing OS installations, upgrades, patching, and driver updates.
Experience working with EUC tools such as SCCM for end points patching and Intune for mobile device management.
Experience in installation and configuration of hardware and software/applications.
Experience is using problem/ticket management systems like Service Now, BMC Remedy, Jira etc.
Experience with remote support tools like Bomgar, LogMeIn, MS Teams etc to troubleshoot and resolve user issues.
Coordinate with vendors for any hardware repairs and warranty services/issues.
Familiarity with endpoint security tools—anti-virus, device encryption, Trend micro
Work closely with other functional teams for escalated issues.
Ensure SLA compliance for tickets, escalations, and service requests.
Excellent communication and interpersonal skills.
Ability to work well both independently and as part of a team.
Customer-focused attitude and a desire to deliver high-quality support.
Technical Skills:
Strong experience in:
< p listparagraphcxspmiddle"="" style="margin-top:0in;margin-right:0in; margin-bottom:8.0pt;margin-left:0in;mso-add-space:auto;line-height:107%">Windows 10 / Windows 11 administration
Microsoft Office / Microsoft 365
Active Directory / Azure AD
Endpoint management tools (SCCM / Intune)
Basic networking (TCP/IP, DNS, DHCP)
Experience working with ITSM tools (ServiceNow, Remedy, Jira, etc.).
Language Skills:
Japanese Language Proficiency (JLPT N2 / N3 or equivalent preferred).
Ability to communicate technical issues in Japanese and English
Thanks & Regards
Sukhwinder Singh
Edge Global LLC
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It services
11 - 50 Employees
Ashburn, VA, US
2020