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Biotech Client Services Manager Jobs (NOW HIRING)

GardaWorld

Client Services Manager

Nashville, TN · On-site

$60K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager

Nashville, TN

$60K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager

Nashville, TN

$60K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager

Cleveland, OH · On-site

$60K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact. As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager

Roseville, MN · On-site

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact. As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

New

East West Bank

Client Services Manager

Pasadena, CA · On-site

$71K/yr

Overview We are seeking for a Client Services Manager to join our APIC team. This position will require to provide excellent client service and to promote this idea throughout the team. This position ...

ALS

Client Services Manager

Middletown, PA · On-site

The Client Service Manager directs the daily operations of the sample administration group. This includes oversight of all project management activities, sample receiving, and field services. The ...

ALS

Client Services Manager

Middletown, PA · On-site

The Client Service Manager directs the daily operations of the sample administration group. This includes oversight of all project management activities, sample receiving, and field services. The ...

MCI Careers

Client Services Manager

Richmond, VA

We are looking for a skilled and proactive Client Services Manager to serve as the key point of contact for assigned client accounts. This role is responsible for ensuring exceptional service ...

ALS

Client Services Manager

Harrisburg, PA · On-site

The Client Service Manager directs the daily operations of the sample administration group. This includes oversight of all project management activities, sample receiving, and field services. The ...

SnapCare

Client Services Manager

Boston, MA

We are looking to hire a Client Services Manager to support partner operations, platform adoption, timesheet completion, and clinician onboarding workflows. Reporting to our VP of Home Health, this ...

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All JobsBiotech Client Services Manager Jobs

Biotech Client Services Manager information

See salary details

$35K

$70.3K

$127.5K

How much do biotech client services manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for biotech client services manager in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Biotech Client Services Manager vs Biotech Sales Representative?

AspectBiotech Client Services ManagerBiotech Sales Representative
Primary FocusManaging client relationships, ensuring service satisfactionPromoting and selling biotech products to clients
Required SkillsCustomer service, communication, industry knowledgeSales techniques, product knowledge, negotiation skills
Work EnvironmentClient-facing, account managementField sales, client meetings, conferences
Common CertificationsBiotech or life sciences background, customer service experienceSales certifications, biotech product training

The Biotech Client Services Manager focuses on maintaining strong client relationships and ensuring customer satisfaction, while the Biotech Sales Representative concentrates on selling biotech products and expanding market reach. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

What are the key skills and qualifications needed to thrive as a Biotech Client Services Manager, and why are they important?

To thrive as a Biotech Client Services Manager, you need a solid background in life sciences or biotechnology, combined with experience in client relationship management and project coordination. Familiarity with CRM systems, project management tools, and regulatory compliance platforms is typically required, along with relevant certifications such as PMP or Six Sigma being advantageous. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These skills ensure effective client engagement, seamless project delivery, and the ability to navigate complex scientific and regulatory environments.

What does a Biotech Client Services Manager do?

A Biotech Client Services Manager acts as the primary point of contact between a biotechnology company and its clients. They ensure that client needs are understood and met, coordinate communication between internal teams and clients, and oversee the delivery of products or services. Their responsibilities often include managing client relationships, addressing concerns, and ensuring client satisfaction to foster long-term partnerships. They may also play a role in onboarding new clients, supporting project management, and helping resolve technical or logistical issues related to biotech products or services.

What are some common challenges faced by Biotech Client Services Managers when supporting clients in regulated industries?

Biotech Client Services Managers often work with clients navigating complex regulatory frameworks, such as FDA or EMA guidelines. A key challenge is ensuring clear communication between internal scientific teams and client stakeholders to address technical questions and compliance requirements promptly. Managing project timelines while adapting to evolving client needs and regulatory changes can also be demanding. Successful managers are proactive in problem-solving and stay updated on industry regulations to provide valuable guidance and maintain client satisfaction.
Infographic showing various Biotech Client Services Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.
Client Services Manager

Client Services Manager

GardaWorld

Nashville, TN • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

GardaWorld rating

5.1

Company rating: 5.1 out of 10

Based on 385 frontline employees who took The Breakroom Quiz

78th of 100 rated security

Job description

Job Description
Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact!
As a Security Client Services Manager, you'll be the trusted link between our clients and our organization, ensuring they receive an exceptional experience that reflects GardaWorld's reputation as the industry's premier security partner. In this role, you'll champion service quality, strengthen client relationships, and help drive account success through proactive communication, problem-solving, and operational insight.
We're looking for a leader who not only understands numbers but also understands people, who can interpret financial reports, build credibility quickly, and consistently demonstrate honesty, reliability, and professionalism. If you're ready to make a meaningful impact and elevate the standard of client service, this is your opportunity to do it with a global industry leader.
What's in it for You
  • Competitive Salary: $60,000 / year + $500 monthly auto allowance
  • Work Site Location: Nashville, TN and surrounding market
  • Set Schedule: Monday through Friday, 8:00 a.m. To 5:00 p.m. This position can require working long hours and on weekends. Position is on-call 24/7.
  • Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
  • Career Growth: Career growth opportunities at GardaWorld
  • Travel: Daily in-person visits to various client sites throughout the market.

Your Responsibilities as Client Services Manager
  • Supervise the day-to-day security service provided to the facilities and ensure service is of the highest standards
  • Develop and maintain effective relationships with clients and employees and serve as the liaison between GardaWorld, our clients, and our assigned staff
  • Meet regularly with clients to address problems and offer solutions, provide status updates, communicate needs, and ensure contract compliance and complete customer satisfaction
  • Participate in the recruitment, selection, orientation, training, and continual development of staff assigned to the accounts
  • Routinely visit and inspect supervisors and security officers assigned to accounts within the business unit, including but not limited to reviewing reports, providing training & guidance, evaluating proficiency ensuring compliance to contract specifications as well as GardaWorld policy, providing assistance when necessary, and initiating corrective action as required
  • Maintain thorough knowledge and understanding of post specifications, post orders, instructions, patrol areas, zones, emergency procedures, staffing requirements/priorities, client policies and procedures, and any other information necessary for the effective and efficient operation within the business unit
  • Assist in the development and implementation of staffing schedules, budgets, payroll, and other reports
  • Ensure 100% compliance with all federal, state, and local regulations in assigned accounts.
  • Ensure 100% compliance with all contracts and collective bargaining agreements in assigned accounts.
  • Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of the department and services performed.
  • Ensure progressive discipline is followed on all corrective actions.
  • Perform other duties as assigned. (Must always be included)

Your Qualifications:
  • Authorized to work in the United States
  • Able to pass an extensive screening process
  • A college degree in business or a related field, or equivalent work experience
  • A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
  • Minimum 1+ years security management experience; 2+ years preferred
  • Must have experience overseeing multiple sites
  • Must have leadership experience

Your Skills and Competencies:
  • Operational Oversight & Accountability
  • Client-Centric Communication & Relationship Building
  • Team Leadership & Performance Management
  • Attention to Detail & Situational Awareness
  • Administrative & Analytical Proficiency
  • People - Oriented

GardaWorld: Make the World a Safer Place
In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

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