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Biotech Client Services Manager Jobs (NOW HIRING)

The Client Services Manager will help ensure that all teams within Corpay are working for the benefit of Corpay, its employees, and its customers. In addition, the Client Services Manager will ...

The Client Services Manager will help ensure that all teams within Corpay are working for the benefit of Corpay, its employees, and its customers. In addition, the Client Services Manager will ...

As a Client Services Manager, you will manage the day-to-day execution, performance, and client relationship for a large travel brand while continuing to develop enterprise-level strategic and ...

Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform ...

Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform ...

Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform ...

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact. As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

We are looking for a skilled and proactive Client Services Manager to serve as the key point of contact for assigned client accounts. This role is responsible for ensuring exceptional service ...

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

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Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact. As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact. As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

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Biotech Client Services Manager information

See salary details

$35K

$70.3K

$127.5K

How much do biotech client services manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for biotech client services manager in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Biotech Client Services Manager vs Biotech Sales Representative?

AspectBiotech Client Services ManagerBiotech Sales Representative
Primary FocusManaging client relationships, ensuring service satisfactionPromoting and selling biotech products to clients
Required SkillsCustomer service, communication, industry knowledgeSales techniques, product knowledge, negotiation skills
Work EnvironmentClient-facing, account managementField sales, client meetings, conferences
Common CertificationsBiotech or life sciences background, customer service experienceSales certifications, biotech product training

The Biotech Client Services Manager focuses on maintaining strong client relationships and ensuring customer satisfaction, while the Biotech Sales Representative concentrates on selling biotech products and expanding market reach. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

What are the key skills and qualifications needed to thrive as a Biotech Client Services Manager, and why are they important?

To thrive as a Biotech Client Services Manager, you need a solid background in life sciences or biotechnology, combined with experience in client relationship management and project coordination. Familiarity with CRM systems, project management tools, and regulatory compliance platforms is typically required, along with relevant certifications such as PMP or Six Sigma being advantageous. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These skills ensure effective client engagement, seamless project delivery, and the ability to navigate complex scientific and regulatory environments.

What does a Biotech Client Services Manager do?

A Biotech Client Services Manager acts as the primary point of contact between a biotechnology company and its clients. They ensure that client needs are understood and met, coordinate communication between internal teams and clients, and oversee the delivery of products or services. Their responsibilities often include managing client relationships, addressing concerns, and ensuring client satisfaction to foster long-term partnerships. They may also play a role in onboarding new clients, supporting project management, and helping resolve technical or logistical issues related to biotech products or services.

What are some common challenges faced by Biotech Client Services Managers when supporting clients in regulated industries?

Biotech Client Services Managers often work with clients navigating complex regulatory frameworks, such as FDA or EMA guidelines. A key challenge is ensuring clear communication between internal scientific teams and client stakeholders to address technical questions and compliance requirements promptly. Managing project timelines while adapting to evolving client needs and regulatory changes can also be demanding. Successful managers are proactive in problem-solving and stay updated on industry regulations to provide valuable guidance and maintain client satisfaction.
Infographic showing various Biotech Client Services Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.
Client Services Manager

Client Services Manager

365 Health Services

Delaware Township, PA โ€ข On-site

Full-time

Medical, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

CALLING ALL RECENT/SOON TO BE GRADUATES!!

365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level!

Qualifications For Client Services Manager (CSM)

High integrity

Positive attitude

Excellent communication skills

Solution-oriented

Eager / Competitive

Ability to thrive and collaborate in a fast-paced environment

Primary Duties And Responsibilities

-Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office's immediate and projected needs

Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates

-Responsible for on-call duties during non-business hours and weekends as needed.

Matches and evaluates candidate skills to client and consumer needs through screening and interviewing

-Completes necessary reference checks on candidate's background and work experience

Ensures candidates meet required hiring standards for 365 Health Services and applicable contracts

-Negotiates salary, terms and conditions of employment with candidates, schedules direct care workers and field staff for initial placement and ongoing assignments

-Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate

-Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities

-Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance

-Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record

-Incorporates direct care worker and field staff retention strategy into daily routine

-Responsible for learning all functionalities and operations of the branch office, Adheres to and promotes company policies and procedures

-Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads

-Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines

-Ensures all services, functions, and employee practices are in accordance with Affirmative Action policies and laws

-Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines

-Must possess the personal characteristics of professionalism and commitment to high standards with a strong work ethic, confidence, creativity, innovation, integrity and stability

-Performs other duties as necessary

Benefits

Health Insurance Packages

Paid Time Off

401K

Schedule

Additional Compensation

Weekly Commission

Weekly On-Call Pay

Bonuses