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Billing Support Manager Jobs in Virginia (NOW HIRING)

Apt-Ability

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Billing Support Specialist

Manassas, VA · On-site

$47K - $50K/yr

Experience with billing software, CRM systems, or ERP platforms. * Proficient in Microsoft Office, especially Excel. * Ability to multitask and work in a fast-paced environment. * Strong attention to ...

Apt-Ability

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Billing Support Specialist

Manassas, VA · On-site

$47K - $50K/yr

Experience with billing software, CRM systems, or ERP platforms. * Proficient in Microsoft Office, especially Excel. * Ability to multitask and work in a fast-paced environment. * Strong attention to ...

Troutman Pepper

Billing Manager

Richmond, VA · Hybrid

Our firm is committed to providing employee support and advancement, while embracing inclusion and ... The Billing Manager is responsible for managing all aspects of the firm's Billing team, including ...

Troutman Pepper

Billing Manager

Virginia Beach, VA · Hybrid

Our firm is committed to providing employee support and advancement, while embracing inclusion and ... The Billing Manager is responsible for managing all aspects of the firm's Billing team, including ...

Superior Janitorial Services Inc

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Billing Administrator

Bristow, VA · On-site

$20 - $23/hr

About the Role Superior Janitorial Services (SJS) is looking for a detail-oriented Billing ... Generate reports to support management decision-making What We're Looking For * High school diploma ...

DMV Restorations INC

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Billing Administrator

Bristow, VA · On-site

$20 - $23/hr

Superior Janitorial Services (SJS) is looking for a detail-oriented Billing Coordinator to join our ... Generate reports to support management decision-making What We're Looking For * High school diploma ...

Dlapiper

Client Accounts Administrator - ET

Reston, VA

$41.20 - $62.78/hr

Expected to manage complex billing in terms of volumes, global clients, and electronic billing assignments. * Performs a variety of duties to support the full billing cycle to include reviewing and ...

Rogers Group

Administrative Support

Roanoke, VA · On-site

$25/hr

Order and maintain inventory for office supplies, manage intercompany mail, FedEx, etc. * May be ... Prior experience with accounts payable, general accounting, and billing related tasks - preferred ...

Rogers Group

Administrative Support

Roanoke, VA · On-site

$25/hr

Order and maintain inventory for office supplies, manage intercompany mail, FedEx, etc. * May be ... Prior experience with accounts payable, general accounting, and billing related tasks - preferred ...

Rogers Group

Administrative Support

Roanoke, VA

$25/hr

Order and maintain inventory for office supplies, manage intercompany mail, FedEx, etc. * May be ... Prior experience with accounts payable, general accounting, and billing related tasks - preferred ...

FTS, Inc.

Billing Specialist

Fairfax, VA · On-site

$19.75 - $26.75/hr

Maintain billing files and support documentation in accordance with DCAA and FAR Part 31 requirements * Collaborate with contracts, program management, and project accounting on funding modifications ...

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Billing Support Manager information

What is the difference between Billing Support Manager vs Billing Specialist?

AspectBilling Support ManagerBilling Specialist
CredentialsTypically requires relevant experience, certifications like CPC or equivalent, and leadership skillsRequires basic billing certifications, training, and knowledge of billing software
Work EnvironmentSupervises billing teams, manages processes, and handles escalationsPerforms billing data entry, verification, and customer account management
Employer & Industry UsageUsed in healthcare, telecom, and finance sectors for team leadership rolesCommonly found in similar industries for operational billing tasks

The Billing Support Manager oversees billing teams and processes, focusing on management and strategy, while the Billing Specialist handles day-to-day billing operations and customer accounts. Both roles are essential in billing departments but differ in scope and responsibilities.

How much do billing support managers make in the US?

Billing Support Managers in the US typically earn an average salary between $50,000 and $75,000 per year, depending on experience, location, and company size. They often require strong communication skills and familiarity with billing software to perform their duties effectively.

What are the responsibilities of a billing support manager?

A billing support manager oversees billing operations, resolves billing issues, and ensures accurate invoicing and payment processing. They coordinate with finance and customer service teams, utilize billing software, and may analyze billing data to improve processes and customer satisfaction.

What cities in Virginia are hiring for Billing Support Manager jobs?

Cities in Virginia with the most Billing Support Manager job openings:

Billing Support Specialist

Manassas, VA • On-site

Apt-Ability
See more jobs at Apt-Abilityexternal

$47K - $50K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 5 days ago

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Job description

We are seeking a detail-oriented Outbound Billing Specialist to contact customers regarding billing inquiries, outstanding balances, payment arrangements, and account resolutions. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to provide exceptional customer service while maintaining billing accuracy.

Schedule: Monday-Friday from 9AM to 5:30PM
Key Responsibilities

  • Make outbound calls to customers regarding invoices, billing questions, and overdue accounts.
  • Explain billing statements, payment options, and account balances.
  • Resolve customer billing disputes and escalate complex issues when necessary.
  • Process payments and set up payment arrangements.
  • Maintain accurate customer account records and document all interactions.
  • Follow up on unpaid invoices and ensure timely collections.
  • Work closely with the billing, finance, and customer service teams.
  • Ensure compliance with company policies and applicable billing regulations.
  • Meet daily call volume and productivity goals.
  • Provide excellent customer service while maintaining professionalism.

Qualifications

  • High school diploma or equivalent (Associate's degree preferred).
  • 1–3 years of billing, collections, accounts receivable, or customer service experience.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and negotiation abilities.
  • Experience with billing software, CRM systems, or ERP platforms.
  • Proficient in Microsoft Office, especially Excel.
  • Ability to multitask and work in a fast-paced environment.
  • Strong attention to detail and organizational skills.

Preferred Skills

  • Experience in healthcare, utilities, telecommunications, finance, or BPO billing.
  • Knowledge of payment processing and collections practices.
  • Ability to de-escalate customer concerns professionally.
  • Bilingual (preferred ).

Company Description

We are a distributor of repair parts for wireless devices, including cellphones, smart tablets, game consoles, and laptops. Our goal is to extend the life cycle of wireless devices by providing top-quality parts at competitive prices to our customers.