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Billing Collections Jobs in Delaware (NOW HIRING)

Alois Solutions

Collections Specialist

New Castle, DE · On-site

$40K - $41K/yr

Collections Specialist - Financial Services Location: New Castle, DE 19720 Job Type: Full-Time Work Model: Hybrid (2 days onsite per week after training) Salary: $41,600 per year + Benefits (Non ...

Alois Solutions

Collections Specialist

New Castle, DE · On-site

$19.23 - $20/hr

Collections Specialist - Financial Services Location: New Castle, DE 19720 Job Type: Full-Time Work Model: Hybrid (2 days onsite per week after training) Salary: $41,600 per year + Benefits (Non ...

Recovery Solutions Group LLC

Debt Collections

Milford, DE · On-site

$42K/yr

Recovery Solutions Group LLC is looking for a driven and professional Debt Collections Specialist to join our team in Milford, DE. This is a great opportunity to build a rewarding career in financial ...

Recovery Solutions Group LLC

Debt Collections

Milford, DE · On-site

$42K/yr

Recovery Solutions Group LLC is looking for a driven and professional Debt Collections Specialist to join our team in Milford, DE. This is a great opportunity to build a rewarding career in financial ...

Simon Eye Associates

Medical Billing Specialist

Wilmington, DE · On-site

$17.75 - $22.75/hr

As a Medical Billing Specialist , you will be responsible for the insurance billing and collections functions for multiple Simon Eye locations. Your success in this position will be driven by your ...

Simon Eye Associates

Medical Billing Specialist

Wilmington, DE · On-site

$17.75 - $22.75/hr

As a Medical Billing Specialist , you will be responsible for the insurance billing and collections functions for multiple Simon Eye locations. Your success in this position will be driven by your ...

Ready 4 Work

Collection Specialist

Dover, DE · On-site

$35K - $40K/yr

... Billing and Collections procedures • Accounts Receivable knowledge/experience a plus • Strong attention to detail, goal oriented • Experience with Great Plains a plus • Commitment to ...

ATI Restoration

Project Director

Wilmington, DE · On-site

Establish payment terms, manage draws, deductibles, progress billing, final billing, and expeditious collections; adhere to ATI standards. * Own the financial performance of the project including ...

ATI Restoration

Project Director

Wilmington, DE · On-site

Establish payment terms, manage draws, deductibles, progress billing, final billing, and expeditious collections; adhere to ATI standards. * Own the financial performance of the project including ...

M&T Bank

Bankruptcy Collections Specialist III

Millsboro, DE · On-site

$20.55 - $34.25/hr

Foreclosure, Bankruptcy, REO/Property Preservation, Repossession, Remarketing, Legal Liaison or Post Charge Off Collections. Primary Responsibilities : * Initiate contact with consumer borrowers that ...

Troutman Pepper

Billing Manager

Wilmington, DE · On-site

The Billing Manager is responsible for managing all aspects of the firm's Billing team, including team member leadership and management, workflow coordination, and team growth and development. The ...

The Siegfried Group LLP

Billing Specialist

Wilmington, DE · On-site

$18.75 - $25.25/hr

Position Summary Reporting to the Revenue Manager - Billing, the Billing Specialist is responsible for ensuring that our invoices are created and sent from our system (Workday) accurately and timely.

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Showing results 21-40

All JobsBilling Collections JobsBilling Collections Jobs in Delaware

Billing Collections information

See Delaware salary details

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How much do billing collections jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for billing collections in Delaware is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What are common challenges in billing collections and how can they be managed?

Billing Collections professionals often encounter challenges such as handling difficult customer interactions, resolving discrepancies in invoices, and meeting collection targets under tight deadlines. To manage these challenges, strong communication and negotiation skills are essential, as is attention to detail when reviewing account records. Many organizations support their collections teams with regular training, clear escalation processes for complex cases, and collaborative tools to facilitate communication between billing, sales, and customer service departments.

Is billing collections a stressful job?

Billing collections can be a stressful job due to the need to handle difficult conversations with customers, meet deadlines, and resolve payment issues. It often requires strong communication skills, attention to detail, and the ability to manage multiple accounts efficiently. The level of stress varies depending on the workload and workplace environment.

What is billing collections?

Billing collections refer to the process of invoicing customers for products or services and following up to ensure timely payment. Professionals in billing collections manage accounts receivable, communicate with clients about outstanding balances, and may negotiate payment plans or resolve disputes. Their work is essential for maintaining a company’s cash flow and financial health. They often use specialized software to track payments and may collaborate with other departments to address billing issues.

What does a billing collections specialist do?

A billing collections specialist is responsible for managing overdue accounts by contacting customers to collect payments, resolving billing discrepancies, and maintaining accurate account records. They often use accounting software and require strong communication skills to ensure timely payments and reduce bad debt for the organization.

Is working in billing collections a good job?

Billing collections is a role that involves contacting customers to recover unpaid bills and maintaining accurate financial records. It often requires strong communication skills, attention to detail, and familiarity with billing software. The job can offer steady employment and opportunities for advancement, but may involve repetitive tasks and pressure to meet collection targets.

What is the difference between Billing Collections vs Billing Specialist?

AspectBilling CollectionsBilling Specialist
CredentialsHigh school diploma, sometimes certifications in collections or billingHigh school diploma or equivalent, often with certifications in billing or healthcare coding
Work EnvironmentOffice setting, often in healthcare, utilities, or service industriesOffice setting, healthcare, or financial services
Employer & Industry UsageUsed by companies managing receivables and debt collectionUsed by healthcare providers, insurance companies, and billing firms
Search & Comparison IntentPeople comparing roles related to collecting paymentsPeople looking into billing roles with a focus on processing and managing invoices

Billing Collections focuses on recovering outstanding payments and managing overdue accounts, often involving debt recovery processes. Billing Specialists handle the creation, processing, and management of invoices and billing records. While both roles involve billing, Collections emphasizes debt recovery, whereas Specialists focus on accurate billing and record-keeping.

What skills and qualifications are needed for billing collections?

To thrive as a Billing Collections Specialist, you need a solid understanding of accounting principles, familiarity with billing processes, and often a high school diploma or associate degree in a related field. Proficiency with accounting software, ERP systems, and spreadsheet tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help build relationships with clients and resolve payment issues efficiently. These skills ensure accurate financial records, timely collections, and positive client interactions, which are critical for maintaining a healthy cash flow.
What cities in Delaware are hiring for Billing Collections jobs? Cities in Delaware with the most Billing Collections job openings:
Billing Collections jobs near you
Infographic showing various Billing Collections job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $45,334 per year, or $21.8 per hour.

Collections Specialist

Alois Solutions

New Castle, DE • On-site

$40K - $41K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Collections Specialist – Financial Services

Location: New Castle, DE 19720

Job Type: Full-Time

Work Model: Hybrid (2 days onsite per week after training)

Salary: $41,600 per year + Benefits (Non-Negotiable)

Position Overview

We are seeking a professional and customer-focused Collections Specialist to join our financial services team in New Castle, DE. This role is ideal for individuals with strong call center, collections, banking, loan servicing, or financial customer service experience.

The Collections Specialist will communicate with customers regarding account status, payment solutions, and account resolution while providing excellent customer service and maintaining compliance with company policies.

Key Responsibilities
  • Handle a high volume of inbound and outbound customer calls.
  • Manage approximately 50+ customer interactions per day while maintaining quality service.
  • Communicate with customers regarding overdue accounts, payment options, and account resolutions.
  • Work with customers to understand their situations and provide appropriate solutions.
  • Handle challenging customer conversations with professionalism, patience, and empathy.
  • Document customer interactions accurately using CRM and internal systems.
  • Follow company policies, procedures, and compliance requirements.
  • Meet performance goals related to productivity, quality, and customer service.
  • Work effectively in a fast-paced call center environment.
Required Qualifications
  • Minimum 2 years of recent call center experience.
  • Strong inbound and outbound calling experience.
  • Experience handling high-volume customer interactions.
  • Excellent verbal communication and active listening skills.
  • Ability to manage difficult customer conversations professionally.
  • Strong attention to detail and time management skills.
  • Comfortable working with multiple computer systems and applications.
Technical Skills

Experience with:

  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • CRM systems
  • Call center technologies
Preferred Experience

Candidates with experience in the following areas are highly preferred:

  • Financial services
  • Banking
  • Student loans
  • Loan servicing
  • Credit card collections
  • Account recovery
  • Payment resolution
  • Debt collections
Work Schedule

After completion of training, schedules may vary based on business needs:

  • 8:00 AM – 5:00 PM
  • 10:00 AM – 7:00 PM
  • 12:00 PM – 9:00 PM

Candidates must be flexible with assigned schedules.

Hybrid Work Requirements

Candidates must:

  • Live within commuting distance of New Castle, DE.
  • Be available to work onsite 2 days per week.
  • Have reliable transportation.
  • Have reliable internet service at home.
What Makes You Successful in This Role?

You are a great fit if you:

  • Communicate confidently and professionally with customers.
  • Enjoy helping customers find solutions.
  • Can remain calm during challenging conversations.
  • Work well with performance goals and metrics.
  • Accept coaching and feedback positively.
  • Have experience working in a structured corporate environment.
Important Information
  • This is a full-time position.
  • Compensation is fixed at $41,600 annually plus benefits.
  • Candidates must be comfortable with the hybrid work model and schedule flexibility.