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Billing Account Manager Jobs in Springdale, AR (NOW HIRING)

RNR Tire Express

Account Manager

Fayetteville, AR · On-site

The Account Manager is responsible for contacting customers whose Rental Agreements have expired ... Continually answering and making outbound calls to customers that are delinquent on their bill ...

RNR Tire Express

Account Manager

Fayetteville, AR · On-site

The Account Manager is responsible for contacting customers whose Rental Agreements have expired ... Continually answering and making outbound calls to customers that are delinquent on their bill ...

Kiefer Sage

Account Manager - West Region

Rogers, AR · On-site

$52 - $76/hr

... Bill Sage's desire to help his grandmother shop independently. From that start, Kiefer Sage has ... Account Manager Territory: West Region Location: Northwest Arkansas Reports To: Team Lead FLSA ...

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Billing Account Manager information

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$26.1K

$58.2K

$93.7K

How much do billing account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for billing account manager in Springdale, AR is $58,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $69,400.00 per year, depending on experience, location, and employer.

What does a billing account manager do?

A Billing Account Manager oversees the billing processes for a company, ensuring that client accounts are accurately invoiced and payments are collected on time. They act as a liaison between clients and the finance department, resolve billing discrepancies, and address customer inquiries. Additionally, they may generate financial reports, manage account records, and help optimize billing systems for efficiency. Their goal is to maintain positive client relationships while ensuring revenue is properly tracked and collected.

What are the key skills and qualifications needed to thrive as a billing account manager, and why are they important?

To thrive as a Billing Account Manager, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree or equivalent experience. Familiarity with billing software, enterprise resource planning (ERP) systems, and sometimes certifications like Certified Billing and Coding Specialist (CBCS) are highly valuable. Excellent communication, problem-solving abilities, and organizational skills help manage client relationships and resolve discrepancies efficiently. These skills ensure accurate invoicing, timely collections, and strong client satisfaction, which directly impact an organization's financial health.

How does a billing account manager typically collaborate with other departments to resolve client billing issues?

Billing Account Managers regularly work with sales, customer service, and finance teams to resolve client billing questions or discrepancies. Effective communication is essential, as they must gather information from various sources and coordinate solutions swiftly to maintain client satisfaction. This collaborative approach allows for a more comprehensive understanding of client accounts and helps ensure accurate and timely invoicing. Building strong interdepartmental relationships is key to addressing challenges efficiently and supporting overall business goals.

What is the difference between Billing Account Manager vs Customer Service Representative?

AspectBilling Account ManagerCustomer Service Representative
CredentialsRelevant certifications (e.g., billing certifications), experience in billing systemsCustomer service training, communication skills
Work EnvironmentOffice or remote, focused on billing and account managementCall centers, retail, or office settings, focused on customer interactions
Employer & IndustryFinancial services, telecom, utilitiesRetail, telecom, hospitality

The main difference is that Billing Account Managers focus on managing billing processes, accounts, and financial accuracy, while Customer Service Representatives handle customer inquiries and support. Billing Account Managers typically require billing-related certifications and work in finance-oriented environments, whereas Customer Service Representatives focus on customer interaction skills across various industries.

How much do billing account managers make in the US?

Billing account managers in the US typically earn an average salary ranging from $50,000 to $75,000 per year, depending on experience, location, and industry. Salaries can increase with certifications, advanced skills, and managerial responsibilities.

What is the role of a billing account manager?

A billing account manager oversees the billing process for clients or customers, ensuring accurate and timely invoicing, payment collection, and account reconciliation. They often work with billing software, communicate with clients regarding billing issues, and ensure compliance with company policies and financial regulations.

What are popular job titles related to Billing Account Manager jobs in Springdale, AR?

For Billing Account Manager jobs in Springdale, AR, the most frequently searched job titles are:

What job categories do people searching Billing Account Manager jobs in Springdale, AR look for?

The top searched job categories for Billing Account Manager jobs in Springdale, AR are:

What cities near Springdale, AR are hiring for Billing Account Manager jobs?

Cities near Springdale, AR with the most Billing Account Manager job openings:

Billing Account Manager jobs near you

Account Manager

RNR Tire Express

Fayetteville, AR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

RNR Tire Express rating

4.9

Company rating: 4.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

627th of 739 rated retailers

Job description

Job Type
Full-time
Description
RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with affordable payment options.
At RNR we have built a culture around "SERVING our customer and not just providing them customer service". We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience.
RNR Tire Express started as a family business over 20 years ago in a small shop located in Tampa, Florida. Since then, we have grown to over 160 stores across 26 states, and continue to open more locations across the country each year. While we have expanded far beyond that little shop in Tampa, we have never lost our core value of FAMILY.
At RNR, we believe having a healthy work / life balance is critical to the success of our team. That is why we offer flexible schedules and are closed every Sunday to make sure you don't miss out on the most important moments in life.
We also believe in rewarding our team for their hard work, which is why our hourly pay and commission structure is one of the best in the business.
At RNR Tire Express, we understand that happy employees make for a productive team. We work to accomplish that by providing outstanding benefits.
  • Two Medical Plan Options
  • Health Savings Account
  • Dental & Vision
  • Employer Paid Life
  • 401(k) with Company Match
  • Paid Vacation
  • Employee Assistance Program
  • And More

JOB SUMMARY: The Account Manager is responsible for contacting customers whose Rental Agreements have expired and working with them to maintain their account. The Account Manager's priority is to re-sell the Rental Agreement and educate the customer rather than simply calling to collect money.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
  • Oversees verification process for all new potential customers.
  • Presents rental agreement to customers, ensuring they are aware of agreement details.
  • Handling payments via cash, credit/debit card, money order, etc.
  • Continually answering and making outbound calls to customers that are delinquent on their bill while pursuing past due accounts persistently with a friendly and professional demeanor.
  • Navigating customer references to find a means of re-establishing communication with customers.
  • Occasionally handle field collections and de-installations.
  • Identifies opportunities to recapture past due business on customers returning merchandise.
  • Maintains working knowledge of company POS system and how customer histories are tracked.
  • Maintains clean and stocked work-area.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None.
Requirements
COMPETENCIES: To perform this job successfully, an individual should demonstrate the following competencies:
  • Previous experience with customer service, account management, and collections.
  • Excellent communication skills - listening, understanding, and responding.
  • Detail oriented.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent.
CERTIFICATES, LICENSES, REGISTRATIONS: None.
LANGUAGE SKILLS: Ability to read and interpret rental agreements. Ability to speak professionally and effectively to customers.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as late fees, discounts, and percentages.
REASONING ABILITY: Ability to apply understanding to carry out instructions furnished in written or oral form.
COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of industry standard software.
OTHER QUALIFICATIONS:
  • Must be proactive in managing accounts by remaining aware of individual customer pay schedule.
  • Must work with an appropriate level of autonomy to develop plans to keep delinquent accounts on track.
  • Must possess a valid driver license and have a clean driving record.

PHYSICAL DEMANDS:
  • Prolonged periods of standing, walking, grasping with hands, and working on a computer.
  • Must be able to lift to 30 lbs.

WORK ENVIRONMENT: The duties of this position are performed in an office environment under temperature-controlled conditions. The noise level in the work environment is usually moderate.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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