Bilingue Customer Service Jobs (NOW HIRING)

Representante de atención al cliente bilingüe 
Speedy Cash
Tucson, AZ 

Your Opportunity

¿Habla español? ¡Tu voz tiene poder aquí! Solicite hoy y crezca con nosotros.

Su oportunidad

Como representante de atención al cliente (CSR por sus siglas en inglés), ayudará a las personas de su comunidad a acceder a las soluciones financieras que necesitan, justo cuando más lo necesitan. Tendrá un papel importante en nuestro ambiente de trabajo dinámico rápido estableciendo conexiones con nuestra variada base de clientes y ayudando con transacciones como cobro de cheques, envío de dinero y pagos, mientras brinda un excelente servicio al cliente.

Muchos de nuestros ejecutivos iniciaron sus carreras en este dinámico puesto de nivel inicial, por lo que puede estar seguro de que se le ofrecerá capacitación práctica, entrenamiento y desarrollo, ya que invertimos en su éxito a largo plazo. Si está buscando una oportunidad para progresar en una empresa en crecimiento enfocada en ayudar a las personas, ¡siga leyendo!

Compensation  

The hourly wage for the position is $18.25 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.   

Benefits & Perks* 

• Paid on-the-job training and a comprehensive new hire program. 

• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. 

• Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. 

• Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. 

• Performance-based career advancement. 

• Educational Reimbursement Program. 

• Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). 

• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. 

• Company-Sponsored Life and AD&D Insurance. 

• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. 

• Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. 

• Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. 

• Paid time off that grows with you, starting with 12 days in your first year.  

• A relaxed, business casual dress code that includes jeans and sneakers! 

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. 

• En este puesto, hablar español es esencial para conectar y crear confianza con nuestros clientes y la comunidad. Se requiere ser bilingüe (español/inglés).
• A high school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Nice to Haves – Preferred Qualifications and Skills 

• Experience in check cashing, document verification, and/or money order processing. 

• Prior cash handling, cash drawer/vault management experience. 

• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). 

• Connect with customers to cultivate lasting relationships that drive repeat business.  

• Review, validate, and process customer transactions with accuracy.  

• Maximize customer success by offering personalized financial services that fit their lifestyle.