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Bilingual Tech Support Jobs (NOW HIRING)

Living Water Clinic

IT Support Specialist

Lindsay, CA · On-site

$60 - $80/hr

Living Water Clinic-Clinica Agua Viva is seeking a skilled and service-oriented IT Support ... Skills: * Bilingual proficiency in English and Spanish preferred. * Strong customer-service ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems ... Bilingual skills are a plus Why Join BMZ USA? * Opportunity to make a direct impact in a growing ...

Maxima Consulting

IT Support Analyst

Manhattan, NY · On-site

$60 - $80/hr

The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly ... Ability to read, write, and communicate effectively in English (Bilingual Spanish/English preferred)

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How much do bilingual tech support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for bilingual tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a bilingual tech support?

A Bilingual Tech Support professional provides technical assistance to customers in at least two languages. Their role involves troubleshooting software or hardware issues, answering technical questions, and guiding users through solutions, all while communicating effectively in multiple languages. This position is essential for companies that serve a diverse customer base, ensuring that language barriers do not impede customer service or problem resolution.

What are the key skills and qualifications needed to thrive as a bilingual tech support specialist, and why are they important?

To thrive as a Bilingual Tech Support Specialist, you need strong technical troubleshooting abilities, fluency in at least two languages, and a solid understanding of common computer systems or applications. Familiarity with ticketing systems, remote desktop tools, and relevant certifications like CompTIA A+ are often required. Excellent communication, patience, and cultural sensitivity are crucial soft skills for effectively assisting diverse users. These combined skills ensure efficient problem resolution, customer satisfaction, and seamless support across language barriers.

How does being bilingual enhance your effectiveness in a tech support role?

Being bilingual in a tech support role enables you to assist a broader range of customers by addressing their technical issues in their preferred language, which greatly improves customer satisfaction and reduces misunderstandings. This skill is especially valuable in global companies or regions with diverse populations, as it can bridge communication gaps and streamline troubleshooting processes. In addition to resolving technical issues, bilingual tech support professionals often collaborate with cross-functional teams, such as product development or quality assurance, to relay customer feedback and improve services for multilingual users.

What are popular job titles related to Bilingual Tech Support jobs?

For Bilingual Tech Support jobs, the most frequently searched job titles are:

Bilingual Tech Support jobs near you

IT Technical Support Specialist (Windows Desktop & MacOS Support || Bilingual Korean/English)

Beverly Hills, CA • On-site

MDAEdge
Custom Software Development Services • 51 - 200 employees
Learn more about MDAEdgeexternal

Full-time

Re-posted 28 days ago

Job description

Job Summary:
MDAEdge is seeking a skilled Bilingual (Korean/English) IT Technician to provide hands-on technical support to both office staff and retail store teams. The ideal candidate will manage IT equipment, troubleshoot hardware and software issues, and ensure smooth operations for SAP, POS systems, networking, and end-user devices.
Responsibilities:
• Provide onsite IT support for office and retail staff, resolving hardware, software, and network issues.
• Troubleshoot desktops, laptops, printers, phones, POS terminals, and peripherals.
• Set up, configure, and deploy new IT equipment (PCs, monitors, scanners, registers, etc.).
• Install, update, and maintain software, OS patches, and security updates.
• Assist with SAP-related issues (user access, printing errors, basic troubleshooting).
• Diagnose and resolve POS system malfunctions (receipt printers, barcode scanners, payment terminals).
• Ensure stable wired/wireless network connectivity across locations.
• Maintain IT asset inventory and keep documentation up to date.
• Support new hire onboarding & offboarding (account setup, hardware provisioning, access management).
• Manage and prioritize helpdesk tickets, escalating complex issues when necessary.
• Coordinate with vendors for equipment repairs and service requests.
Qualifications:
Required:
• Bilingual proficiency in Korean and English (written & spoken).
• 2+ years of IT support experience, preferably in office + retail environments.
• Proficient in Windows OS, macOS, iOS, Microsoft 365, and basic networking.
• Familiarity with remote support tools, imaging software, and ticketing systems.
• Ability to lift/move equipment (up to 50 lbs).
• Strong problem-solving skills with the ability to diagnose root causes.
• Customer-focused attitude with excellent communication skills.
• Must be available for onsite work at both office and retail locations.
Preferred:
• Bachelor's degree in Computer Science, IT, or related field (preferred).
• Hands-on experience with SAP & POS troubleshooting (a plus, not required).
• CompTIA A+, Network+, or similar certifications (a plus).
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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