ZipRecruiter

Log In

1

Bilingual Tech Support Jobs (NOW HIRING)

BMZ USA, Inc.

IT Support Technician

Virginia Beach, VA · On-site

$20.50 - $28/hr

They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across ... • Bilingual skills are a plus Company : BMZ USA, inc. is the U.S. division of BMZ Battery ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsBilingual Tech Support Jobs

Bilingual Tech Support information

See salary details

$27K

$43.5K

$66K

How much do bilingual tech support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for bilingual tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a bilingual tech support?

A Bilingual Tech Support professional provides technical assistance to customers in at least two languages. Their role involves troubleshooting software or hardware issues, answering technical questions, and guiding users through solutions, all while communicating effectively in multiple languages. This position is essential for companies that serve a diverse customer base, ensuring that language barriers do not impede customer service or problem resolution.

What are the key skills and qualifications needed to thrive as a bilingual tech support specialist, and why are they important?

To thrive as a Bilingual Tech Support Specialist, you need strong technical troubleshooting abilities, fluency in at least two languages, and a solid understanding of common computer systems or applications. Familiarity with ticketing systems, remote desktop tools, and relevant certifications like CompTIA A+ are often required. Excellent communication, patience, and cultural sensitivity are crucial soft skills for effectively assisting diverse users. These combined skills ensure efficient problem resolution, customer satisfaction, and seamless support across language barriers.

How does being bilingual enhance your effectiveness in a tech support role?

Being bilingual in a tech support role enables you to assist a broader range of customers by addressing their technical issues in their preferred language, which greatly improves customer satisfaction and reduces misunderstandings. This skill is especially valuable in global companies or regions with diverse populations, as it can bridge communication gaps and streamline troubleshooting processes. In addition to resolving technical issues, bilingual tech support professionals often collaborate with cross-functional teams, such as product development or quality assurance, to relay customer feedback and improve services for multilingual users.

What are popular job titles related to Bilingual Tech Support jobs?

For Bilingual Tech Support jobs, the most frequently searched job titles are:

Bilingual Tech Support jobs near you

Bilingual Tier 1 Tech Support Technician (English & Spanish, with Remote Potential)

Madison, MS • On-site, Remote

John Staurulakis (jsitel.com)
See more jobs at John Staurulakis (jsitel.com)external

$30K - $38K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Bilingual Tier 1 Tech Support Technician (English & Spanish, with Remote Potential)
Department: Broadband - Network Engineering Services
Employment Type: Full Time
Location: Madison, MS
Reporting To: Jeff Crowe
Description
JSI invites you to join our team as a bilingual Tier 1 Tech Support Technician on our Contact Center team, where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion-while advancing your career within a mission-driven, growth-focused organization.
Position Overview:
As a bilingual Tier 1 Tech Support Technician, you will be responsible for answering inbound tech support calls to troubleshoot, investigate, and resolve customers' peripheral related problems. In this role, you will collaborate with our Contact Center team to provide essential technical support to our partners' customers in a professional, friendly and efficient manner. Your weekly work schedule will consist of four, 10-hour days, typically including one weekend day.
Responsibilities
  • Provide essential Tier 1 support to customers in a professional and customary manner.
  • Answer inbound tech support calls and make outbound calls to customers as needed.
  • Thoroughly troubleshoot, investigate, and resolve customers' peripheral related problems.
  • Keep detailed notes of all work performed on customers' peripherals.
  • Manage and monitor the ticketing queue ensuring that all customer support requests are handled in a quick, thorough, and efficient manner.
  • Maintain 90% QA (quality assurance) ratings.
  • Work on other ongoing and short-term projects as outlined by management.

Qualifications
Required Qualifications:
  • High school diploma or equivalent.
  • Fluency in English and Spanish required.
  • Excellent communication, both verbal and written.
  • Proficient knowledge of computer systems and networks, encompassing the ability to diagnose and resolve issues related to both hardware and network functionalities.
  • Ability to manage time and effectively prioritize numerous projects at one time.
  • Willingness to solve complicated problems and see projects through to completion.

Preferred Qualifications:
  • 1+ years of experience in a technical support role.
  • 1+ years of experience in a contact center environment handling high volume of calls.

Physical Requirements/Working Conditions:
  • Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screen.
  • Regularly requires manual dexterity, visual activity, verbal communication, and auditory skills.

Benefits and Compensation
  • Competitive salary + performance-based bonuses.
  • Comprehensive benefits package (medical, dental, vision, 401(k)).
  • Generous PTO and travel support.
  • Ongoing professional development and educational opportunities.

Apply