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Bilingual Support Analyst Jobs (NOW HIRING)

Maxima Consulting

IT Support Analyst

New York, NY · On-site

The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly ... Ability to read, write, and communicate effectively in English (Bilingual Spanish/English preferred)

Spartan Technologies, Inc.

AEM Architect

Charlotte, NC · On-site

$198K/yr

... supporting technologies including AEM, Search, Adobe Social, Adobe Analytics, Adobe Communities ... multi-lingual support, automated workflow management, social media etc. * Diagnose and solve ...

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Bilingual Support Analyst information

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How much do bilingual support analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for bilingual support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Support Analyst vs Customer Support Specialist?

AspectBilingual Support AnalystCustomer Support Specialist
Required CredentialsTypically requires bilingual certification or language proficiency, relevant technical knowledgeUsually requires customer service experience, sometimes language skills but less formal certification
Work EnvironmentCall centers, technical support teams, IT departmentsCustomer service centers, retail, online support
Employer & Industry UsageTech companies, telecom, software firmsRetail, e-commerce, service industries
Common Search & ComparisonOften compared for language skills and technical support rolesCompared for general customer service roles, less technical focus

The Bilingual Support Analyst and Customer Support Specialist roles often overlap in customer service environments, but the Bilingual Support Analyst typically requires language proficiency and technical knowledge, working in IT or tech industries. The Customer Support Specialist may focus more on general customer service without necessarily requiring bilingual skills. Understanding these differences helps job seekers identify roles that match their skills and career goals.

What does a bilingual support analyst do?

A bilingual support analyst provides technical assistance and customer service in two languages, helping users resolve issues with products or services. They often use communication tools, troubleshoot problems, and document interactions to ensure effective support across language barriers.

What cities are hiring for Bilingual Support Analyst jobs?

Cities with the most Bilingual Support Analyst job openings:

What states have the most Bilingual Support Analyst jobs?

States with the most job openings for Bilingual Support Analyst jobs include:

What are popular job titles related to Bilingual Support Analyst jobs?

For Bilingual Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Bilingual Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Korean Bilingual Sr. SAP FI/CO Production Support Analyst

San Jose, CA • On-site

BTI Solutions
Recruiting and Staffing Services • 201 - 500 employees
Learn more about BTI Solutionsexternal

$156K - $172K/yr

Full-time

Re-posted 6 days ago

Key responsibilities

  • Troubleshoot and resolve issues in SAP Finance and Controlling modules.

  • Support month-end and year-end closing processes to ensure financial system readiness.

  • Conduct training sessions for finance users and update user documentation.

Job description

Korean Bilingual Sr. SAP FI/CO Production Support Analyst
Job Summary
The Senior SAP FICO Production Support Analyst ensures the daily stability, compliance, and optimization of financial accounting and controlling systems. This role focuses heavily on resolving high-priority user issues, guiding month-end and year-end closing cycles, and delivering immediate system fixes for finance users.
Core Responsibilities
  • Daily Ticket Resolution: Troubleshoot and resolve issues in SAP Finance (G/L, AP, AR, Asset Accounting, Treasury) and Controlling (Cost Center Accounting, Investment, Project Systems, and Profitability Analysis) modules.

  • Period-End Operations: Drive financial system readiness during critical month-end and year-end closing processes. Support monthly and yearly financial planning and actual closing processes.

  • User Empowerment: Conduct hands-on training sessions for finance users. Write clear, step-by-step user documentation to reduce repetitive support tickets. Update users on new or changed programs/processes and collaborate with the HQ global SAP support team for system enhancements.

  • Project Support: Provide testing and implementation support for new features or changes in coordination with the HQ global SAP support team.

Key Requirements & Skills
Experience & Functional Expertise
  • Industry Experience: Over 10 years of hands-on SAP FI/CO consulting and system analysis experience. Must have a proven track record in high-tech or semiconductor industries.

  • Lifecycle Knowledge: Deep knowledge of R2R (Record-to-Report), P2P (Procure-to-Pay), and O2C (Order-to-Cash) lifecycles. Strong understanding of how FI integrates with upstream modules (MM, SD).

Technical Proficiencies
  • Core Technical Skills: Familiarity with SQL, ABAP debugging, and reporting tools.

  • ERP Systems: Experience migrating to or working within SAP S/4HANA is the industry standard.

Education & Certifications
  • Degree: Bachelor's degree in Accounting, Finance, or Information Technology.

  • Certifications: Relevant SAP Certifications (e.g., SAP S/4HANA Finance) are highly preferred.

Soft Skills
  • Strong stakeholder management abilities.
  • Ability to communicate complex financial concepts to technical teams.

Excellent documentation skills
Pay Rate: up to $156000 - $172800/annual
Why work at BTI?
We're committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.
We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.

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