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Bilingual Customer Support Manager Jobs (NOW HIRING)

ULINE

Customer Support Specialist - Bilingual

Irving, TX · On-site

$26 - $30/hr

Bilingual Customer Support Specialist Pay from $26 to $30 per hour with significant growth and earning potential! Texas Branch - Irving, TX Fast, friendly and customer focused. As a Uline Bilingual ...

Uline

Customer Support Specialist - Bilingual

Irving, TX · On-site

$26 - $30/hr

Bilingual Customer Support Specialist Pay from $26 to $30 per hour with significant growth and earning potential! Texas Branch - Irving, TX Fast, friendly and customer focused. As a Uline Bilingual ...

ULINE

Customer Support Specialist - Bilingual

Irving, TX · On-site

$30/hr

Bilingual Customer Support Specialist Pay from $26 to $30 per hour with significant growth and earning potential! Texas Branch- Irving, TX Fast, friendly and customer focused. As a Uline Bilingual ...

nLeague

Bilingual Customer Support

Tampa, FL · On-site

$14 - $17.75/hr

Long Term Care Ombudsman Program-QC Analyst Location: 701 W. Fletcher Ave, Suite C, Tampa, FL 33612 Duration: 7+ Months Hours: 4 hrs a day, Monday through Friday. Hours worked are flexible as long as ...

Samsara

Bilingual Customer Support Specialist

$17.50 - $22.50/hr

The goal of the Customer Support Specialist is to help support Samsara's rapidly growing service ... Manage and prioritize a high-volume workload, including escalations and urgent customer requests ...

Check Out My LLC

Customer Support Manager

Algona, WA · On-site

$87K - $120K/yr

Summary The Customer Support Manager is a hands-on leadership role for someone ready to take our customer support function from reactive to proactive. This person will build the SOPs, processes, and ...

Motorola

Customer Support Manager

The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction during the delivery of Motorola's Lifecycle Service products. * Manage Enterprise contracts with ...

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How much do bilingual customer support manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for bilingual customer support manager in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What cities are hiring for Bilingual Customer Support Manager jobs?

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Infographic showing various Bilingual Customer Support Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Support Specialist

Wilmington, NC • On-site

IKA-WORKS INC
See more jobs at IKA-WORKS INCexternal

$15.50 - $20/hr

Full-time

Re-posted 7 days ago

Job description

Description:

When IKA’s corporate history began in 1910, China had not yet become the People’s Republic of China, and the word “globalization” had not even been invented. Today, the IKA Group has more than 900 employees at locations around the world and is proud to serve customers such as BASF, Bayer, and Procter & Gamble. We are the global market leader in many of our product groups and a leading example of innovation, development, and growth. Or, as our slogan says: “IKA – Designed to work perfectly."

IKA is seeking an on-site Bilingual Customer Support Specialist to join our team. This role is responsible for delivering exceptional customer support in both English and Spanish, including preparing quotes, entering orders, managing incoming calls and live chat, responding to customer emails, and providing pricing and delivery information for the Laboratory, Analytical, and Bioprocessing divisions. The ideal candidate will provide timely, professional service while helping strengthen relationships with our diverse customer base and supporting continuous improvement across all aspects of customer service.

  • Provide exceptional customer support in both English and Spanish via phone, email, and live chat.
  • Process customer quotations, orders, and order confirmations accurately within a 24-hour turnaround.
  • Ensure all quote and order instructions are completed accurately and efficiently.
  • Set up new customer accounts in the ERP system.
  • Respond professionally to customer inquiries regarding products, pricing, availability, order status, and delivery schedules.
  • Communicate accurate delivery information to customers and Account Managers.
  • Route qualified sales opportunities to the appropriate Account Manager.
  • Generate and manage return authorizations.
  • Review and maintain weekly back-order reports, communicate shipping updates, and notify customers of any schedule changes.
  • Maintain open communication with internal departments to ensure excellent customer service.
  • Utilize company resources, product literature, website information, and internal expertise to assist customers.
  • Develop and maintain knowledge of IKA products, equipment, and accessories.
  • Support continuous improvement initiatives to enhance customer satisfaction, efficiency, and service quality.
Requirements:
  • Bachelor's degree in Business Administration, Communications, or a related field preferred. 
  • Fluent in both English and Spanish (spoken and written) is required.
  • Previous experience in customer service, inside sales, order entry, or quote generation preferred.
  • Excellent verbal and written communication skills with the ability to build positive customer relationships.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Ability to respond professionally to customer inquiries and resolve issues effectively.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Proficiency with Microsoft Office (Outlook, Word, and Excel).
  • Experience with SAP or another ERP/manufacturing software is a plus.
  • Ability to work collaboratively with cross-functional teams while maintaining a high level of customer satisfaction.

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