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Bilingual Customer Service Manager Jobs in Spring, TX

The Ōnin Group

Bilingual Customer Service

Houston, TX · On-site

$19 - $20/hr

Bilingual Customer Service * Answering phone calls * Processing customer orders * Generating paperwork * Checking orders for special requests * Providing timely responses to inquiries Skills and ...

Onin Staffing

Bilingual Customer Service

Houston, TX

$19 - $20/hr

Bilingual Customer Service * Answering phone calls * Processing customer orders * Generating paperwork * Checking orders for special requests * Providing timely responses to inquiries Skills and ...

Carlton Staffing

Customer Service Rep

Houston, TX

$20 - $25/hr

... manage multiple priorities while maintaining accuracy and excellent customer service. Requirements: Bilingual English/Spanish required. Strong personality and excellent customer service skills are ...

Southwest - Carlton Staffing

Be Seen First

Customer Service Representative

Houston, TX · On-site

$20 - $25/hr

... manage multiple priorities while maintaining accuracy and excellent customer service. * Requirements: Bilingual English/Spanish required. Strong personality and excellent customer service skills are ...

Openwork

Bilingual Insurance CSR

Pasadena, TX · On-site

$20/hr

Bilingual Customer Service Representative (Spanish/English) Location: Pasadena, TX Full-Time | Direct Hire $20/hr. About the Role We are seeking a bilingual (Spanish/English) Customer Service ...

Regions Bank

Bilingual Customer Service Banker

Kingwood, TX · On-site

$13.50 - $17/hr

Effective time management skills * Excellent communication skills (verbal and written) * General ... One (1) year customer service or production experience Start here, go anywhere! Our contact center ...

Liveops

Remote Spanish Bilingual Customer Service

Conroe, TX · Remote

$13.25 - $16.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Spring, TX · Remote

$13.75 - $17.25/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Magnolia, TX · Remote

$13.25 - $16.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

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Bilingual Customer Service Manager information

See Spring, TX salary details

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How much do bilingual customer service manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for bilingual customer service manager in Spring, TX is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $16.68 per hour, depending on experience, location, and employer.

What does a bilingual customer service manager do?

A Bilingual Customer Service Manager oversees customer service teams and ensures effective communication with clients in multiple languages. They handle customer inquiries, resolve issues, and implement service policies while bridging language and cultural gaps. Their role often includes training staff, monitoring performance, and improving customer satisfaction for diverse customer bases. This position is crucial for companies serving clients who speak different languages, as it helps enhance service quality and build strong relationships.

What are the key skills and qualifications needed to thrive as a bilingual customer service manager?

To thrive as a Bilingual Customer Service Manager, you need excellent proficiency in at least two languages, strong leadership abilities, and experience in customer service management. Familiarity with CRM platforms, call center software, and quality assurance tools is typically required, along with certifications such as Six Sigma or customer service management credentials. Outstanding interpersonal skills, problem-solving abilities, and cultural sensitivity are vital soft skills for building rapport and leading diverse teams. These skills and qualifications are crucial for ensuring effective communication, high customer satisfaction, and efficient team operations in multilingual environments.

What is the difference between Bilingual Customer Service Manager vs Customer Service Supervisor?

AspectBilingual Customer Service ManagerCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; often a bachelor's degree; bilingual proficiencyHigh school diploma or equivalent; leadership experience; bilingual skills often preferred
Work EnvironmentCall centers, corporate offices, retail settingsCustomer service departments, retail stores, call centers
Employer & Industry UsageUsed across industries requiring bilingual support, including retail, healthcare, and techCommon in retail, hospitality, and service industries

The Bilingual Customer Service Manager oversees customer service teams, manages operations, and ensures quality support, often requiring leadership skills and bilingual proficiency. The Customer Service Supervisor typically supervises daily team activities, handles escalations, and reports to management. While both roles require bilingual skills and customer service experience, the manager has broader responsibilities including strategic planning and team development.

What are the most commonly searched types of Bilingual Customer Service jobs in Spring, TX?

The most popular types of Bilingual Customer Service jobs in Spring, TX are:

What cities near Spring, TX are hiring for Bilingual Customer Service Manager jobs?

Cities near Spring, TX with the most Bilingual Customer Service Manager job openings:

Bilingual Customer Service Manager jobs near you

Bilingual Customer Service Representative

Clayton Services

Houston, TX • On-site

$18/hr

Other

Medical, Dental, Vision, PTO

Re-posted 15 days ago

Job description

Bilingual Customer Service Representative

Clayton Services is searching for a Bilingual Customer Service Representative to join a thriving company in North Houston. The Bilingual Customer Service Representative will begin in the call center for training and customer support before transitioning to the front payment center, assisting customers with payments, account inquiries, issue resolution, and eventually explaining contracts and obtaining signatures (no sales).

Job Type: Temp-to-Hire Pay Rate: $18.00/hour plus OT Benefits: Excellent benefits available after the successful completion of the temporary period, including medical, dental, vision, PTO, and more.

Bilingual Customer Service Representative Schedule:
  • Four 10-hour shifts per week
  • 8:45 AM – 8:00 PM on weekdays when scheduled
  • 9:45 AM – Close (around 8:00 PM) on weekends when scheduled
  • Weekend and holiday availability required (rotating schedule)
Bilingual Customer Service Representative Responsibilities:
  • Manage high volumes of inbound and outbound customer calls in a timely manner
  • Follow call scripts and company procedures when handling customer inquiries
  • Begin in the call center for training before moving to the front payment center
  • Assist customers with payments, account questions, complaints, and issue resolution
  • Research customer concerns and provide appropriate solutions or alternatives
  • Maintain accurate and detailed documentation of customer interactions in the CRM/database
  • Provide professional, high-level customer service in a fast-paced environment
  • Learn to explain contracts to customers and obtain required signatures (non-sales role)
  • Travel between company Gulf and South Houston locations once fully trained
  • Attend training sessions to improve product, system, and performance knowledge
  • Work closely with team members to support daily operational flow
  • Other duties as assigned
Bilingual Customer Service Representative Skills and Abilities:
  • Bilingual in English and Spanish (required)
  • Excellent communication and customer service skills
  • Strong computer and CRM proficiency
  • Ability to multi-task in a fast-paced, high-traffic environment
  • Quick learner who can adapt to new systems and procedures
  • Dependable, professional, and flexible with scheduling
  • Team-oriented with a desire for long-term growth and cross-training
Bilingual Customer Service Representative Education and Experience:
  • 1–2 years of customer support or call center experience highly preferred
  • Experience handling payments, financial transactions, or contracts is a plus
  • Experience meeting or exceeding performance metrics or quotas preferred
  • High school diploma or equivalent required
  • Must be able to work four 10-hour shifts per week
  • Must be available to work weekends and holidays on a rotating schedule
  • Must be able to commute to South Houston in the future (3–6 months after hire)
Bilingual Customer Service Representative Additional Compensation:
  • $15 travel pay when traveling between locations (paid through payroll)
  • $50 bonus for working either Saturday or Sunday once hired permanently
  • Tiered weekend incentive bonuses available as experience and cross-training increase

Bilingual Customer Service Representative - Immediate need. Apply today!

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