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Bilingual Credit Collection Representative Jobs

Tireco, Inc

$25 - $27/hr

Communicates release delays and non-release with Whse/Sales Rep within reasonable timeframe ... Collection calls are made with intent to keep and improve customer relations * Provides excellent ...

Mizuno

Credit Representative 1

Peachtree Corners, GA · On-site

Initiate timely collection activity for payment on past-due accounts. Document customer notes with ... Credit Representatives' territories as needed. o Communicate regularly with Credit Supervisor ...

Odyssey

Credit & Collections Coordinator II

Fife, WA · On-site

$43K - $65K/yr

... streamline collection processes, achieve cash flow targets, and maintain positive customer ... Bilingual Spanish/English skills are a plus, but not required. * Strong computer skills; experience ...

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Bilingual Credit Collection Representative information

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$11

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How much do bilingual credit collection representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for bilingual credit collection representative in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What are popular job titles related to Bilingual Credit Collection Representative jobs?

For Bilingual Credit Collection Representative jobs, the most frequently searched job titles are:

Credit and Collections Specialist

Irving, TX • Hybrid

DirectedLINK LLC
Recruiting and Staffing Services • 11 - 50 employees
Learn more about DirectedLINK LLCexternal

$70K - $80K/yr

Full-time

Re-posted 15 days ago

Job description

Title: Credit & Collections Specialist / Bilingual

Employment Type: Permanent

Compensation Range: $70,000 - $80,000

Location: Irving, TX

Work Schedule: Hybrid Onsite (3/2)

Industry: Shared Services / Financial Operations


Company Overview

This organization operates within a shared services environment supporting complex financial operations and accounts receivable management across multiple business functions. The company is focused on operational efficiency, process improvement, and maintaining strong customer and financial relationships through disciplined collections practices.


Position Summary

The Credit & Collections Specialist plays a critical role in managing a complex portfolio of delinquent accounts while supporting the organization’s broader financial health and operational objectives. This position requires strong analytical capabilities, sound judgment, and the ability to independently resolve sensitive financial matters involving customers, internal stakeholders, and legal representatives.

The role will support collections strategy, dispute resolution, legal coordination, reporting analysis, and process improvement initiatives while maintaining compliance with applicable regulations and company policies.


Key Responsibilities

  • Manage and prioritize a high-value portfolio of delinquent accounts while evaluating collectability and recovery strategy
  • Conduct outbound customer communication related to delinquent balances, repayment negotiations, and account resolution
  • Analyze accounts receivable trends and recommend process improvements or automation opportunities
  • Collaborate cross-functionally with billing, customer service, and sales teams to resolve account discrepancies and disputes
  • Exercise independent judgment when handling invoice disputes, payment negotiations, escalations, and sensitive customer matters
  • Manage internal and external legal collection cases while coordinating with outside legal counsel
  • Participate in hearings, mediations, conferences, and related legal proceedings tied to collections activity
  • Monitor KPIs including DSO, aging trends, and recovery performance while preparing reporting for leadership
  • Provide mentorship and guidance to junior collections staff regarding procedures, compliance, and communication best practices
  • Serve as a subject matter expert on collections policies, bankruptcy matters, FDCPA compliance, SCRA regulations, and related financial procedures
  • Support leadership with research initiatives, reporting requests, and special projects as needed
  • Maintain ethical conduct and compliance with organizational policies and standards


Required Qualifications

  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field, or equivalent professional experience
  • Minimum of five years of progressive collections experience
  • Strong understanding of accounts receivable management and credit risk assessment
  • Experience independently managing complex financial situations and customer negotiations
  • Proficiency with ERP systems and financial software platforms
  • Advanced Microsoft Office proficiency including Excel, Word, Outlook, and PowerPoint
  • Strong verbal and written communication skills
  • Ability to manage multiple priorities within a fast-paced environment
  • High attention to detail and strong organizational skills
  • Ability to handle confidential and sensitive information professionally


Preferred Qualifications

  • Bilingual communication capability
  • Experience within shared services or high-volume operational environments
  • Exposure to legal collections coordination and dispute management
  • Experience supporting process improvement or automation initiatives