ZipRecruiter

Log In

1

Bilingual Client Advocate Jobs (NOW HIRING)

Disability Rights New York

Advocate

Rochester, NY · On-site

$52K - $80K/yr

May be asked to provide multilingual client support * Develop training and education materials and conduct training and outreach activities; * Keep informed on advocacy strategies, technology ...

Disability Rights New York

Advocate

Brooklyn, NY · On-site

$52K - $80K/yr

May be asked to provide multilingual client support * Develop training and education materials and conduct training and outreach activities; * Keep informed on advocacy strategies, technology ...

Disability Rights New York

Advocate

Albany, NY · On-site

$52K - $80K/yr

May be asked to provide multilingual client support * Develop training and education materials and conduct training and outreach activities; * Keep informed on advocacy strategies, technology ...

Disability Rights New York

Advocate

Brooklyn, NY · On-site

May be asked to provide multilingual client support; and * Other duties as assigned. Requirements: * Bachelor's degree or five+ years of advocacy experience in a professional setting; * Civil rights ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsBilingual Client Advocate Jobs

Bilingual Client Advocate information

See salary details

$14

$21

$47

How much do bilingual client advocate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for bilingual client advocate in the United States is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.

What is a bilingual client advocate?

Bilingual Client Advocates are professionals who assist clients in accessing services, resolving issues, and understanding their rights, while communicating fluently in two languages. They often work in social services, healthcare, legal, or customer service settings, providing culturally and linguistically appropriate support. Their role involves advocating for clients' needs, translating or interpreting information, and ensuring that language barriers do not prevent clients from receiving adequate assistance.

How does a bilingual client advocate typically collaborate with other departments to support clients?

Bilingual Client Advocates often work closely with teams such as case management, social services, and legal departments to ensure comprehensive support for clients. Their language skills enable effective communication between clients and staff, helping to clarify needs and resolve issues promptly. Regular meetings, case reviews, and shared documentation are common practices to coordinate efforts and provide well-rounded assistance. This collaborative approach ensures that clients receive personalized and culturally sensitive services throughout their engagement.

What are the key skills and qualifications needed to thrive as a bilingual client advocate, and why are they important?

To thrive as a Bilingual Client Advocate, you need fluency in at least two languages, strong interpersonal skills, and a background in social services or a related field. Familiarity with case management systems, client intake software, and relevant certifications such as trauma-informed care are often required. Exceptional communication, cultural sensitivity, and problem-solving abilities help you build trust and effectively support diverse clients. These skills ensure clients receive accessible, equitable assistance and that their needs are advocated for effectively within various service systems.

What is the difference between Bilingual Client Advocate vs Bilingual Customer Service Representative?

AspectBilingual Client AdvocateBilingual Customer Service Representative
CredentialsTypically requires bilingual certification or language proficiency tests, customer service experienceOften requires similar language skills, customer service experience, sometimes certifications
Work EnvironmentClient-facing roles, often in legal, healthcare, or financial sectorsCall centers, retail, or support departments across various industries
Employer & IndustryLegal firms, healthcare providers, financial institutionsRetail companies, telecom, tech support
Search & Comparison IntentUnderstanding roles involving client advocacy and bilingual supportCustomer support roles requiring bilingual skills

While both roles require bilingual skills and customer interaction, Bilingual Client Advocates focus on representing clients' interests in specialized sectors like legal or healthcare, often involving advocacy and detailed case management. Bilingual Customer Service Representatives typically handle general customer inquiries across various industries, emphasizing support and problem resolution.

What states have the most Bilingual Client Advocate jobs?

States with the most job openings for Bilingual Client Advocate jobs include:

What are popular job titles related to Bilingual Client Advocate jobs?

For Bilingual Client Advocate jobs, the most frequently searched job titles are:

Bilingual Client Advocate jobs near you

Client Advocate-Immigration Law

Tampa, FL • On-site

Maney Gordon Zeller, PA
See more jobs at Maney Gordon Zeller, PAexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 19 days ago

Job description

CLIENT ADVOCATE - IMMIGRATION LAW
Maney | Gordon | Zeller, P.A.
Downtown Tampa, FL | Full-Time | In-Office | Bilingual English/Spanish Required
WHO WE ARE
Maney | Gordon | Zeller, P.A. is one of Florida's most established immigration law firms, with offices in Tampa, Jacksonville, Orlando, Philadelphia, and Dade City. We are a firm built on experience, credentials, and results - and we are growing.
THE OPPORTUNITY
You answer the phone - and someone's life changes.
The Client Advocate is the first voice a prospective client hears. These are real people navigating one of the most stressful processes of their lives: reuniting with family, securing their status, building a future in this country. Your job is to make them feel heard, guide them toward the right consultation, and follow through until they are retained.
This is not a passive receptionist role. It is a high-impact, front-line position that directly drives firm growth - and it demands someone who is driven, organized, and genuinely great with people.
WHAT YOU WILL DO
• Serve as the first point of contact for all prospective clients by phone, text, and online inquiry
• Conduct warm, professional intake conversations in English and Spanish
• Gather case information, assess client needs, and route to the appropriate attorney
• Schedule and confirm consultations; send timely appointment reminders
• Follow up persistently with prospective clients through the full retention process
• Address questions, overcome hesitations, and communicate the firm's value and credentials
• Maintain accurate and up-to-date records of all client interactions and outcomes
• Support the attorneys and legal team with client communications and administrative tasks
WHO YOU ARE
• Fluent in English and Spanish - written and spoken (firm requirement, not a preference)
• A natural on the phone: warm, confident, clear, and professionally polished
• Highly organized and detail-oriented - you follow through and document everything
• Experienced with high-volume calls, ideally in a law firm, medical office, or similar environment
• Comfortable working independently and managing multiple priorities without being micromanaged
• Resilient - you don't give up on a lead after one unanswered call
• Motivated by outcomes: you want to see the number of retained clients go up
Nice to Have:
• Prior experience in immigration law or another legal specialty
• Familiarity with CRM or case management platforms
• Experience with DocuSign, shared email inboxes, or text-based client communication tools
WHAT WE OFFER
• Health Insurance
• Dental & Vision
• Life Insurance
• Paid Holidays
• PTO
• A team that takes immigration law seriously - and takes care of the people who do this work
POSITION DETAILS
Location: Downtown Tampa, FL - in-office required
Schedule: Full-Time | Start time 7:30 AM EST
Language: Bilingual English/Spanish required
Experience: Law firm or medical office preferred
We are a growing firm - five offices, two practice areas, and an aggressive expansion strategy. The Client Advocate role has a direct line to firm revenue and client outcomes. If you are the kind of person who takes pride in never letting a lead fall through the cracks, we want to meet you.

Apply