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Bilingual Client Advocate Jobs (NOW HIRING)

CORA

Client Advocate

San Mateo, CA · On-site

$25 - $26/hr

The Client Advocate is responsible for providing a safe, healthy and welcoming environment for ... Bilingual (Spanish) Required. * Experience working with survivors of domestic violence preferred ...

CORA

Client Advocate

San Mateo, CA · On-site

$25 - $26/hr

The Client Advocate is responsible for providing a safe, healthy and welcoming environment for ... Bilingual (Spanish) Required. * Experience working with survivors of domestic violence preferred ...

CORA

Client Advocate

San Mateo, CA · On-site

$25 - $26/hr

The Client Advocate is responsible for providing a safe, healthy and welcoming environment for ... Bilingual (Spanish) Required. * Experience working with survivors of domestic violence preferred ...

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Bilingual Client Advocate information

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How much do bilingual client advocate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for bilingual client advocate in the United States is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.

What is a bilingual client advocate?

Bilingual Client Advocates are professionals who assist clients in accessing services, resolving issues, and understanding their rights, while communicating fluently in two languages. They often work in social services, healthcare, legal, or customer service settings, providing culturally and linguistically appropriate support. Their role involves advocating for clients' needs, translating or interpreting information, and ensuring that language barriers do not prevent clients from receiving adequate assistance.

How does a bilingual client advocate typically collaborate with other departments to support clients?

Bilingual Client Advocates often work closely with teams such as case management, social services, and legal departments to ensure comprehensive support for clients. Their language skills enable effective communication between clients and staff, helping to clarify needs and resolve issues promptly. Regular meetings, case reviews, and shared documentation are common practices to coordinate efforts and provide well-rounded assistance. This collaborative approach ensures that clients receive personalized and culturally sensitive services throughout their engagement.

What are the key skills and qualifications needed to thrive as a bilingual client advocate, and why are they important?

To thrive as a Bilingual Client Advocate, you need fluency in at least two languages, strong interpersonal skills, and a background in social services or a related field. Familiarity with case management systems, client intake software, and relevant certifications such as trauma-informed care are often required. Exceptional communication, cultural sensitivity, and problem-solving abilities help you build trust and effectively support diverse clients. These skills ensure clients receive accessible, equitable assistance and that their needs are advocated for effectively within various service systems.

What is the difference between Bilingual Client Advocate vs Bilingual Customer Service Representative?

AspectBilingual Client AdvocateBilingual Customer Service Representative
CredentialsTypically requires bilingual certification or language proficiency tests, customer service experienceOften requires similar language skills, customer service experience, sometimes certifications
Work EnvironmentClient-facing roles, often in legal, healthcare, or financial sectorsCall centers, retail, or support departments across various industries
Employer & IndustryLegal firms, healthcare providers, financial institutionsRetail companies, telecom, tech support
Search & Comparison IntentUnderstanding roles involving client advocacy and bilingual supportCustomer support roles requiring bilingual skills

While both roles require bilingual skills and customer interaction, Bilingual Client Advocates focus on representing clients' interests in specialized sectors like legal or healthcare, often involving advocacy and detailed case management. Bilingual Customer Service Representatives typically handle general customer inquiries across various industries, emphasizing support and problem resolution.

What states have the most Bilingual Client Advocate jobs?

States with the most job openings for Bilingual Client Advocate jobs include:

What are popular job titles related to Bilingual Client Advocate jobs?

For Bilingual Client Advocate jobs, the most frequently searched job titles are:

Bilingual Client Advocate jobs near you

Bilingual Client Advocate

San Francisco, CA • On-site

Bar Association of San Francisco
Legal Services • 51 - 200 employees
Learn more about Bar Association of San Franciscoexternal

$30 - $36/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

Job description

Description
About the job
Join an organization dedicated to improving our community through programs that provide equal access to legal services. The Cooperative Restraining Order Clinic (CROC) (a fiscally sponsored project of the Justice & Diversity Center of the Bar Association of San Francisco) currently has an opportunity for a Bilingual Client Advocate to become part of our team.
About CROC:
CROC empowers domestic violence, sexual assault, and stalking survivors in San Francisco to understand their legal rights and options, and we provide free legal services to help survivors enforce and protect those rights. CROC operates as a collaborative supported by four member agencies: Asian Pacific Islander Legal Outreach; Bay Area Legal Aid; the Justice & Diversity Center of The Bar Association of San Francisco; and W.O.M.A.N., Inc. Our office is located in the Inner Mission District of San Francisco.
About the Job:
Bilingual Client Advocates are integral members of CROC's staff, with primary responsibility for client intake and referral. Client Advocates perform trauma-informed, survivor-centered intakes; maintain ongoing communication with sexual assault, domestic violence, and stalking survivors; provide interpretation for client meetings; and provide administrative support to CROC projects. The Client Advocate will be responsible for the following duties:
  • Working as a team with other CROC staff members in our Marsy's Rights project and our Restraining Order Legal Services program
  • Answering phone calls
  • Performing client intakes over the phone and in person
  • Providing crisis intervention, criminal legal system orientation, and resource and referral counseling
  • Interpreting in client meetings
  • Accompanying clients to meetings and hearings
  • Client Advocates may also be assigned to other responsibilities as they arise, including community outreach and the researching of social service referrals.

In-Person Work Schedule:
This is a full-time, in-person position (35 hours per week).
This position will be required to accompany clients to in-person hearings occasionally in San Francisco Superior Court.
Education and Experience:
  1. At least 1 year of direct client experience working with survivors of sexual assault, domestic violence, and stalking
  2. Undergraduate degree in field related to this position preferred but not required

Qualifications:
  1. Bilingual English / Spanish (verbal and written fluency) (Spanish/English bilingualism is a requirement for this position, and candidates who are not bilingual cannot be considered for this position.)
  2. Ability to interpret between Spanish and English for client meetings
  3. Outstanding communication skills to interact effectively and professionally with diverse populations and clients in crisis and to work calmly and effectively with callers and drop-in clients
  4. Ability to work under pressure while managing multiple tasks in a fast-paced team-oriented environment
  5. Highly organized, self-motivated, and able to work both independently and collaboratively with a team
  6. Proficiency with standard office software and computing, and the ability to learn and adapt to new systems

Why Work For Us:
We offer a collaborative, mission-driven work environment grounded in the commitment to empower and serve survivors from all communities.
We offer:
  1. Starting salary $30 to $36/hour.
  2. A generous benefits package, including multiple medical, dental, and vision insurance plans; pretax commuter, health, and dependent care accounts; employer paid long-term disability and life insurance; a retirement and profit-sharing plan; and more.

Equal Opportunity Employer
CROC is an Equal Opportunity Employer. We conduct all employment-related activities without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation or any other classification protected by applicable Local, State or Federal employment discrimination laws.
To find out more about CROC, please visit our website at www.roclinic.org; to find out more about CROC's fiscal sponsor, the Justice & Diversity Center of the Bar Association of San Francisco, please visit www.sfbar.org
Benefits found in job post
Vision insurance, Disability insurance, Medical insurance, Dental insurance

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