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Bilingual Chat Support Jobs (NOW HIRING)

BASYS Processing

Customer Support Specialist

Lenexa, KS · On-site

$17 - $22.75/hr

... live chat feature to provide live chat support Additional Responsibilities * Identifies and ... This role is eligible for a bilingual pay differential for eligible languages. Education ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$16.75 - $22.50/hr

... live chat feature to provide live chat support Additional Responsibilities * Identifies and ... This role is eligible for a bilingual pay differential for eligible languages. Education ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$17 - $22.75/hr

... live chat feature to provide live chat support Additional Responsibilities * Identifies and ... This role is eligible for a bilingual pay differential for eligible languages. Education ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Bilingual (English and Spanish) is highly desired and preferred. Role Responsibilities * Provide ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

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How much do bilingual chat support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for bilingual chat support in the United States is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.04 per hour, depending on experience, location, and employer.

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Infographic showing various Bilingual Chat Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $46,780 per year, or $22.5 per hour.

Customer Service Representative with Bilingual (Spanish)

Remote

Syntricate Technologies
IT Services • 51 - 200 employees
Learn more about Syntricate Technologiesexternal

$15.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Customer Service Representative with Bilingual (Spanish)

Work from Home- (Iowa, Nebraska or Wisconsin) Fulltime

Description

Job Responsibilities:

  • Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Communication – provide feedback on support issues, resolutions or suggestions to immediate supervisor or department manager. Communicate trends, issues and appropriate solutions to supervisors and management.
  • Support coworkers – provide procedural advice and assistance to other representatives.
  • Help maintain and ensure positive working relationships with support clients.
  • Provide all support functions within the guidelines of the contact center and client policies and procedures.
  • Maintain departmental productivity standards while exhibiting accuracy in applicable ticketing system.

What can Client offer you?

  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:

  • High school or equivalent

Required Skills:

  • Excellent written and oral Spanish communication skills, including strong listening skills
  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • Aptitude for providing superior customer care
  • Must exhibit dependability, adaptability and flexibility
  • Basic math skills
  • Creative thinking and reasoning ability

Apply