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Bike Shop Manager Jobs in Utah (NOW HIRING)

The leader will also be responsible for maintaining section capabilities as well as ensuring that the Bike Shop is adequately staffed. Management duties include performance development and appraisal ...

Manual Machinist

Provo, UT

$20.75 - $28.25/hr

The Bike Shop in Tucson, AZ is seeking a Fabrication Lead Tech who will work in the mechanical ... part inspection, managing their workload, supporting customers' schedules, delegating, and ...

All Shop Lead

Park City, UT · On-site

$18 - $21/hr

This position performs advanced bicycle, ski, and snowboard service work while ensuring repairs are ... Strong organizational and time management abilities * Ability to train and mentor technicians

The Bike Shop, part of the Hardware Engineering directorate, serves as a rapid‑prototyping and ... Highly organized, efficient and able to manage multiple tasks and deadlines effectively. * Strong ...

Hardgoods Coordinator

Park City, UT · On-site

$20 - $23/hr

REQUIREMENTS * 1+ years of management experience, with the ability to lead, motivate, and develop a team. * 2+ years of retail bike shop and snow sports industry experience, with working knowledge of ...

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Bike Shop Manager information

See Utah salary details

$8

$19

$39

How much do bike shop manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for bike shop manager in Utah is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.34 per hour, depending on experience, location, and employer.

What does a bike shop manager do?

A Bike Shop Manager oversees the daily operations of a bicycle retail store. Their duties include managing staff, handling inventory, providing customer service, and ensuring the shop meets sales goals. They are also responsible for maintaining the store's appearance, coordinating repairs and maintenance services, and developing marketing strategies to attract customers. The manager typically has a deep knowledge of bicycles, parts, and accessories to effectively assist customers and train employees.

What are the key skills and qualifications needed to thrive as a bike shop manager?

To thrive as a Bike Shop Manager, you need expertise in bicycle mechanics, retail operations, and inventory management, often supported by experience in the cycling industry or relevant certifications. Familiarity with point-of-sale (POS) systems, inventory tracking software, and bicycle-specific repair tools is important. Strong leadership, customer service, and problem-solving skills help you motivate staff and build lasting client relationships. These abilities ensure efficient shop operations, high customer satisfaction, and a successful, profitable business.

What are some common challenges a bike shop manager faces in balancing customer service with operational duties?

A Bike Shop Manager often juggles multiple responsibilities, such as ensuring excellent customer service, managing inventory, overseeing repairs, and supervising staff. One common challenge is finding the right balance between being available to assist customers on the sales floor and handling back-office tasks like ordering parts or scheduling employees. Effective time management and delegation are crucial, as is fostering a knowledgeable team that can provide support during peak hours. Building strong communication within the team helps ensure smooth daily operations and a positive customer experience.

What is the difference between Bike Shop Manager vs Bicycle Technician?

AspectBike Shop ManagerBicycle Technician
CredentialsExperience in retail, management skills, possibly certifications in bike repairTechnical certifications (e.g., bike repair courses), hands-on repair skills
Work EnvironmentRetail store management, customer service, inventory oversightWorkshop setting, hands-on bike repairs and maintenance
Employer & Industry UsageBike shops, sporting goods stores, outdoor retailersBike shops, repair centers, manufacturing facilities
Search & Comparison IntentLooking for managerial roles, overseeing shop operationsSeeking technical repair roles, bike maintenance expertise

The Bike Shop Manager oversees daily shop operations, staff, and sales, requiring management experience and customer service skills. The Bicycle Technician focuses on repairing and maintaining bikes, emphasizing technical repair certifications and hands-on skills. Both roles are essential in a bike shop but serve different functions within the industry.

Do bike shops make a lot of money?

Bike shop managers typically earn a moderate income that depends on factors such as location, shop size, and experience. While some shops can be profitable, overall earnings vary widely, and success often depends on effective sales, inventory management, and customer service skills.

What are popular job titles related to Bike Shop Manager jobs in Utah?

For Bike Shop Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Bike Shop Manager jobs in Utah look for?

The top searched job categories for Bike Shop Manager jobs in Utah are:

What cities in Utah are hiring for Bike Shop Manager jobs?

Cities in Utah with the most Bike Shop Manager job openings:

Infographic showing various Bike Shop Manager job openings in Utah as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $40,372 per year, or $19.4 per hour.

Bike Shop - Bike Warranty Specialist

West Valley City, UT • On-site

CSC Generation
Finance and Insurance • 501 - 1,000 employees

$18 - $20/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. 

The Bike Warranty Specialist is responsible for assessing and coordinating warranty claims between customers and vendors for bikes and bike parts. This role involves clear communication with customers throughout the warranty process, managing bike returns, and evaluating the condition of used and returned gear. The ideal candidate brings knowledge of bikes and outdoor gear, strong analytical skills for assessing gear condition, and a commitment to excellent customer service. 

This position will report into the Bike Assembly Operations Manager.

What You Get To Do:
  • Respond to all emails in a 24-hour (business days) period  

  • Monitor and manage incoming emails through the warranty bike channel  

  • Field warranty claims from both internal and external customers  

  • Gather and document relevant case information including issue type, purchase date, warranty status, and vendor details  

  • Work through an assigned case list to prioritize and resolve open warranty claims  

  • Set up warranty SKUs, receive SKUs, and create orders for customers  

  • Process bike specific returns for bikes and bike parts using Interchange  

  • Locate and ship parts that were missing or damaged on new bike orders  

  • Ship bad products to vendors in exchange for credit or replacement parts  

  • Add warranty and replacement items into inventory as needed  

  • Identify, count, and sort packages and inventory with a high level of accuracy  

  • Communicate with customers throughout the warranty process to provide updates and resolve issues  

  • Utilize Microsoft 365 tools including Outlook for email management, Forms for data collection, and Excel for tracking and reporting  

  • Create, compile, and maintain reports for accounting  

  • Reconcile data between Excel Docs and Interchange reports  

  • Maintain a clean and tidy work area  

  • Assist in training as needed 

  • Work autonomously and manage open warranty cases independently in the absence of the Warranty Supervisor 

What You Bring:
  • High School Diploma or Equivalent  

  • Excellent working knowledge of all current Bike Products and parts as well as associated soft goods  

  • Knowledge of Microsoft 365 including Outlook, Excel, and Forms 

  • Basic familiarity with AI tools such as Claude or similar productivity-focused AI assistants 

Physical Demands & Working Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Terms are defined as “Regularly”: 60 – 100%, “Frequently”: 30 – 60%, “Occasionally”: 10 – 30%, “Rarely”: 1 – 10%. 

  • Regularly use hearing/speech abilities to communicate with coworkers, give/receive instruction, listen for equipment malfunctions, etc. 
  • Regularly use sight abilities: depth perception, hand/eye/foot coordination, visual acuity in near-, mid-, and far-range vision. 
  • Regularly stand/walk on concrete floor 
  • Frequently climb up and down stairs but rarely climb ladders 
  • Frequently bend/twist at waist/knees/neck 
  • Frequently use both hands/arms to reach/push/pull/lift:
    • Constant: 10 – 30 lbs.
    • Occasional: 30 – 60 lbs.
    • Rarely: less than 10 lbs., or greater than 60 lbs.
  • Crawling is typically not required
  • Work is performed indoors, and noise level in the work environment is usually moderate 

What’s in it for you? Joining Backcountry isn’t just about having a seat at the table—it’s about helping redesign the table entirely. You’ll be challenged, stretched, and supported as you grow faster than you thought possible. In addition to competitive compensation, we offer: 

  • Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators. 
  • AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry. 
  • Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.
  • Competitive benefits:  Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies.

Our interview process:

  • \uD83D\uDCDE Step 1: If you align with our vision and meet the qualifications, we’ll reach out to schedule a conversation and introduce Backcountry. 
  • \uD83E\uDDE0 Step 2: You’ll complete a short AI or product-building challenge so we can understand how you approach problems and execution. 
  • \uD83D\uDCAC Step 3: Participate in deep-dive interviews with Backcountry leadership focused on your experience, product mindset, and operational thinking. 
  • \uD83D\uDCE9 Step 4: Offer. We’ll move fast for the right candidate. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.  

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com. 

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 
  
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.  

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


CSC Generation logo

About CSC Generation

Sourced by ZipRecruiter

CSC Generation is a multi-brand technology platform based in Merrillville, IN, United States. The organization operates in the retail sector and utilizes technology to save retail companies from going into bankruptcy, while also offering consumers the ability to lease their purchases. Founded by serial entrepreneur, Justin Yoshimura, CSC Generation has leveraged its proprietary technology and customer database to quickly revitalize distressed retail brands. The company's mission revolves around the concepts of reinvention and innovation as it aims to redefine traditional retail and direct-to-consumer models in today's digital age. Notably, the company has, to date, acquired several brands such as DirectBuy, Killion, and most notably, Z Gallerie, growing fast within the e-commerce sector.

Industry

Finance and insurance

Company size

501 - 1,000 Employees

Headquarters location

Merrillville, IN, US