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Big Lots Customer Service Jobs (NOW HIRING)

Big Lots

Assistant Store Manager - Big Lots

Charleston, WV · On-site

$14.50 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Big Lots

Customer Service Associate

Shelby, MI · On-site

$13.75 - $18.75/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Big Lots

Customer Service Associate

Adamstown, PA · On-site

$13.25 - $18.50/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Big Lots

Customer Service Associate

Summerville, SC

$13 - $18/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Big Lots

Customer Service Associate

Cave City, KY

$11.25 - $15.50/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Big Lots

Customer Service Associate

Cleveland, OH · On-site

$14 - $19.25/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Big Lots

Customer Service Associate

Archbald, PA · On-site

$13.75 - $19.25/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Big Lots

Customer Service Associate

Albemarle, NC · On-site

$13.50 - $18.50/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Big Lots

Customer Service Associate

Flint, MI · On-site

$14 - $19.50/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Big Lots

Customer Service Associate

Mocksville, NC · On-site

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Big Lots

Customer Service Associate

Philadelphia, PA · On-site

$14.75 - $20.25/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Big Lots

Customer Service Associate

Decatur, AL

$13.50 - $18.75/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Big Lots

Customer Service Associate

Lansing, OH

$14.50 - $19.75/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Big Lots

Customer Service Associate

Mobile, AL

$14.50 - $19.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Big Lots

Customer Service Associate

PA · On-site

$13.75 - $19.25/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Big Lots

Customer Service Associate

Harrison, OH · On-site

$13.75 - $19/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Big Lots

Customer Service Associate

Columbia, TN

$13.25 - $18.25/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Big Lots

Customer Service Associate

Trent Woods, NC

$13.25 - $18.25/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Big Lots

Customer Service Associate

Valdosta, GA · On-site

$10.75 - $14.75/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Big Lots

Customer Service Associate

Rockwood, TN · On-site

$12.75 - $17.50/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

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Big Lots Customer Service information

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How much do big lots customer service jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for big lots customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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Big Lots Customer Service jobs near you
Infographic showing various Big Lots Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 47% Full Time, 22% Part Time, and 30% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Assistant Store Manager - Big Lots

Assistant Store Manager - Big Lots

Big Lots

Charleston, WV • On-site

$14.50 - $18.25/hr

Full-time

Posted 11 days ago

Big Lots rating

5.2

Company rating: 5.2 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

552nd of 712 rated retailers

Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
Summary
As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
Summary
As a Big Lots Assistant Manager you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
• Retail store environment where extended periods of standing are required
• Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
• Retail store stockroom environment subject to fluctuations in temperature
• Frequent lifting and maneuvering of merchandise and displays.
• Exposure to dust and extreme temperatures while unloading trailers.
• Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Big Lots

Sourced by ZipRecruiter

Big Lots, headquartered in Westerville, Ohio, US, is a distinctive and diversified retail corporation. Operating in the retail industry, the company's core businesses involve offering an extensive range of merchandise such as furniture, seasonal items, consumables, soft home products, electronics, and accessories. Big Lots was founded in 1967 under the name Consolidated Stores Corporation until it was officially renamed Big Lots Inc. in 2001. The corporation's mission focuses on making a difference in the communities they serve by delivering surprising values every day. In line with this, Big Lots takes pride in their continued commitment to responsible retailing which includes their steadfast embrace of their corporate social responsibility.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westerville, OH, US

Year founded

1967

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