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Beverage Agent Jobs (NOW HIRING)

StepStone Hospitality

At Your Service Agent

Charlotte, NC · On-site

$16.50 - $20.75/hr

Job Type Full-time Description At Your Service Agent Le Méridien Charlotte and Sheraton Charlotte ... Coordinate with Housekeeping, Front Office, Engineering, Food & Beverage, and other departments ...

StepStone Hospitality

At Your Service Agent

Charlotte, NC · On-site

$16.50 - $20.75/hr

Job Type Full-time Description At Your Service Agent Le Méridien Charlotte and Sheraton Charlotte ... Coordinate with Housekeeping, Front Office, Engineering, Food & Beverage, and other departments ...

Tru by Hilton

Front Desk Agent

Columbia, SC · On-site

$13 - $18/hr

You will train with and learn Food and Beverage operations to fill in as needed. REQUIREMENTS * Previous experience working as a front desk agent or in a similar role * A high school diploma or ...

Tru by Hilton

Front Desk Agent

Columbia, SC · On-site

$13 - $18/hr

... and Beverage operations to fill in as needed. REQUIREMENTS * Previous experience working as a front desk agent or in a similar role * A high school diploma or equivalent vocational training ...

Marriott Vacations Worldwide

$20.15/hr

As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences ... Complimentary soft drinks * Discount at all on-site Food & Beverage outlets * Work shoe credit ...

Odom

Purchasing Agent

Boise, ID · On-site

$60K - $72K/yr

The Odom Corporation is seeking a Purchasing Agent to support purchasing, demand planning, and ... Experience in beverage distribution, consumer packaged goods, wholesale distribution, or inventory ...

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At Your Service Agent

Charlotte, NC • On-site

StepStone Hospitality
Traveler Accommodation • 1 - 5K employees
Learn more about StepStone Hospitalityexternal

$16.50 - $20.75/hr

Other

Posted 29 days ago

Job description

Job Type
Full-time
Description
At Your Service Agent
Le Méridien Charlotte and Sheraton Charlotte Hotel are currently seeking dynamic and motivated individuals for the position of At Your Service Agent to join our team at our StepStone Hospitality-managed hotels.
As an At Your Service Agent, you will be responsible for providing exceptional guest service by responding to guest requests, answering calls, and coordinating with hotel departments to ensure guest needs are met promptly and professionally.
Requirements
Weekdays, weekends, and holidays are required. PM Shift
The responsibilities of the At Your Service Agent include but are not limited to:

  • Answer guest calls and respond to questions and requests.
  • Accurately record and communicate guest requests to the appropriate department.
  • Coordinate with Housekeeping, Front Office, Engineering, Food & Beverage, and other departments.
  • Follow up on guest requests to ensure timely completion.
  • Provide information about hotel services, amenities, and hours of operation.
  • Address guest concerns professionally and escalate issues when necessary.
  • Maintain accurate records using hotel systems.
  • Communicate effectively with guests and hotel team members.
  • Follow hotel policies, procedures, and service standards.
  • Support a positive guest experience and high levels of guest satisfaction.
  • Perform other duties as assigned by management.

Relevant education and work experience will contribute to your appeal as a candidate. However, demonstrating a natural aptitude for the tasks outlined above in conjunction with values that align with ours are the primary drivers of our hiring decisions.
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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