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Benefits Representative Jobs in Rochester, NY (NOW HIRING)

HMG Careers

Remote Benefits Advisor

Rochester, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ...

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Employee Benefits Attorney

Rochester, NY · On-site

$139K - $192K/yr

Collaborate closely with the firm's active corporate and capital markets groups on M&A benefits diligence - reviewing target plans, identifying liabilities, drafting reps and warranties, and handling ...

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All JobsBenefits Representative JobsBenefits Representative Jobs in Rochester, NY

Benefits Representative information

See Rochester, NY salary details

$31.6K

$53.7K

$78.4K

How much do benefits representative jobs pay per year?

As of Jul 26, 2026, the average yearly pay for benefits representative in Rochester, NY is $53,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $66,600.00 per year, depending on experience, location, and employer.

What Is a Benefits Representative?

A benefits representative creates and manages the benefits packages for the employees of a company. As a benefits representative, your duties are to develop benefit packages based on job classification and seniority, answer employee questions regarding their coverage, and regularly review these agreements in an effort to develop a more cost-effective plan. This career requires a bachelor’s degree in accounting, law, human resources, or a related field. Additional qualifications include professional experience in HR and strong research and analytical skills.

What are the key skills and qualifications needed to thrive as a Benefits Representative, and why are they important?

To thrive as a Benefits Representative, you need a solid understanding of employee benefits programs, insurance policies, and relevant regulations, often supported by a degree in human resources or business administration. Familiarity with benefits management software, HRIS platforms, and enrollment systems is typically required. Strong interpersonal skills, attention to detail, and the ability to explain complex information clearly help set top performers apart. These skills ensure accurate administration, compliance, and effective communication with employees regarding their benefits options.

How do Benefits Representatives typically collaborate with HR and employees to resolve benefits-related issues?

Benefits Representatives work closely with HR teams to communicate and administer employee benefit programs. They often serve as the first point of contact for employees with questions or concerns about insurance, retirement plans, or wellness programs. Collaborating with HR, they help interpret policies, process enrollments and claims, and coordinate with external vendors when necessary. This role requires strong communication skills and the ability to explain complex benefits information in an accessible way to ensure employees understand their options and resolve any issues efficiently.

What is the difference between Benefits Representative vs Customer Service Representative?

AspectBenefits RepresentativeCustomer Service Representative
Primary RoleFocuses on explaining and managing employee benefits, including health insurance, retirement plans, and wellness programs.Handles customer inquiries, resolves issues, and provides information about products or services.
Required CredentialsTypically requires knowledge of benefits programs, certifications in benefits administration or HR, and strong communication skills.Requires excellent communication skills; certifications are usually not mandatory.
Work EnvironmentOften works in HR departments, insurance companies, or corporate offices.Works in call centers, retail, or service-oriented settings.
Industry UsageCommonly employed in insurance, healthcare, and corporate HR sectors.Found across various industries including retail, telecommunications, and hospitality.

While both roles involve communication and customer interaction, Benefits Representatives specialize in employee benefits and HR-related programs, whereas Customer Service Representatives focus on general customer support and service inquiries.

What are Benefits Representatives?

Benefits Representatives are professionals who help employees understand, enroll in, and manage their employer-sponsored benefits programs, such as health insurance, retirement plans, and other perks. They act as a liaison between employees and insurance providers, ensuring that workers receive accurate information and assistance with claims or policy changes. Benefits Representatives also help resolve any issues or questions employees may have regarding their benefits, and they may assist with onboarding new hires or administering open enrollment periods.
More about Benefits Representative jobs
What are the most commonly searched types of Benefits Representative jobs in Rochester, NY? The most popular types of Benefits Representative jobs in Rochester, NY are:
What are popular job titles related to Benefits Representative jobs in Rochester, NY? For Benefits Representative jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Benefits Representative jobs in Rochester, NY look for? The top searched job categories for Benefits Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Benefits Representative jobs? Cities near Rochester, NY with the most Benefits Representative job openings:
Benefits Representative jobs near you
Infographic showing various Benefits Representative job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,713 per year, or $25.8 per hour.
Benefits Sales Representative - Work From Home

Benefits Sales Representative - Work From Home

Enhance Companies

Rochester, NY • Remote

Full-time

Posted 24 days ago

Job description

Crafting Brighter Futures for Families

Positioned at the forefront of specialized financial services, our company helps families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.

Role Overview:

As a remote Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.

Primary Responsibilities:

  • Engage with clients to understand their financial goals and concerns.

  • Present tailored solutions to safeguard their assets effectively.

  • Maintain a pulse on the industry, ensuring you offer the best and most updated advice.

  • Foster relationships and ensure our clients always have someone they can turn to.

Why Work With Us?

  • Remote Work: Enjoy the benefits of a work-from-home full-time role that has flexible hours.

  • Unlimited Earning Potential: Your dedication determines your earnings*.

  • Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!

  • Grow with Us: Dive into continuous learning and development opportunities.

Application Process:

1. Submit Your Application: No stringent qualifications needed. We believe in potential.

2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.