Benefit Technology Coordinator Jobs (NOW HIRING)

Technology Coordinator
Mt. Juliet, TN | Full-Time

About Blankenship
We're a growing public accounting and advisory firm dedicated to helping clients succeed while creating rewarding careers for our people. At our firm, people come first.
We develop authentic and purposeful relationships with our colleagues and clients through a culture that fosters being good stewards, providing expert guidance, and understanding client's and colleague's vision so that we can influence their best outcomes.
Whether you're helping colleagues, improving processes, or embracing new technology in this role, you'll find opportunities to learn, grow, and make a meaningful impact every day.
Technology Coordinator - Help people embrace technology, not just use it.
We're looking for someone who enjoys helping others learn, improving processes, and making technology easier to use. This is a unique opportunity to join a growing technology function and play a key role in how our firm adopts and uses modern workplace tools.

If you enjoy teaching others, are excited by technology's potential to solve business problems, and are the person colleagues naturally turn to for help this role could be an excellent next step in your career.
Why This Role Is Different - This isn't a traditional IT help desk position nor software development role.
You'll spend your time:
Teaching and coaching people on technology
Coordinating technology initiatives and process improvements
Helping design and implement business solutions using Microsoft Power Platform tools
Building skills that can lead to future Technology Analyst opportunities
As our technology capabilities continue to expand, this role is designed to grow with you. You'll begin by focusing on user enablement, training, and coordination while developing the technical skills needed to take on increasing responsibility for application development and automation.
What You'll Do -
Empower People Through Technology
Deliver engaging technology training sessions and workshops
Coach employees one-on-one to build confidence with technology
Create guides, videos, and learning resources
Help establish technology champions throughout the organization
Coordinate Technology Initiatives
Manage and track technology requests across multiple offices
Support technology projects, testing activities, and rollouts
Maintain and enhance our SharePoint intranet
Gather feedback and identify opportunities for process improvement
Build the Future
Assist with Power Apps and Power Automate solutions
Support internally developed business applications
Contribute to reporting and data improvement initiatives
Learn directly from technology leadership while expanding your technical skillset
You May Be a Great Fit If You...
Enjoy teaching and explaining technology to non-technical audiences
Have a track record of learning new technology on your own
Like solving problems and improving processes
Communicate clearly and confidently with people at all levels
Are organized, curious, and comfortable working in a growing environment
Want a role that combines people, process, and technology

What We're Looking For
Required
2+ years of experience in coordination, operations, training, analyst, or similar role in a Professional Services environment
Strong Microsoft 365 skills (Outlook, Teams, Excel, Word, SharePoint)
Excellent communication and relationship-building abilities
Demonstrated experience teaching, training, coaching, or guiding others
A commitment to continuous learning and professional development
Bonus Points
Prior use of Power Apps, Power Automate, or Power BI
Experience working in a Public Accounting environment
Curriculum or training development experience
Experience supporting teams across multiple locations
Don't Rule Yourself Out If...
You don't have a CPA, accounting degree, software development background, or previous IT help desk experience.
We're more interested in finding someone with strong communication skills, a passion for learning, and the ability to help others succeed with technology.
What Success Looks Like
In your first year, you'll become a trusted technology partner across the firm, help drive adoption of new tools and processes, and begin building technical solutions that improve how work gets done.
If you're looking for a role where you can teach, influence, learn, and grow into deeper technology responsibilities, we'd love to hear from you.
Blankenship CPA Group offers an excellent compensation & benefits package and more including:
Medical
Dental
Vision
Life
Disability - Short & Long Term
401(k) Plan with Company Match
Paid Time Off (PTO)
Paid Volunteer Time
Blankenship CPE Events
Learning Platform for CPE and Training
License reimbursements
Firm Alliance Membership Resources
Vendor Discounts
Competitive Compensation
Bonus Programs
Growth Opportunities
Flexible Work Schedules
People First Culture