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Benefit Advocate Customer Service Representative Jobs

T&A Supply Company

Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

We're excited to welcome a new Customer Service Representative to our team! If you're looking for a ... services and concierge-style benefit advocates. What you will be doing: * Resolve customer ...

Veterans Sourcing Group

Be Seen First

Benefit Payments / Customer Service Representative

Newark, DE · On-site

$26 - $29/hr

A global financial services company is seeking Benefit Payments / Customer Service Representative for their office in Newark, DE. Looking for enthusiastic individuals who possess a commitment to ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / ... We offer our loyal team competitive compensation, great benefits, and a supportive work environment ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

We offer our loyal team competitive compensation, great benefits, and a supportive work environment ... A DAY IN THE LIFE OF A CSR / Customer Service Rep Your primary goal is to ensure ultimate ...

Atlas Credit Co.

Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

Customer service representatives will need to put themselves in the customers' shoes and advocate ... Benefits: Atlas Credit offers a competitive salary with a full benefit package and advancement ...

Oak St. Health

Customer Service Representative

$17 - $31.30/hr

Our customers include members of our benefit plans, employers that offer benefits, and doctors ... Actively listen and be an advocate for customers, understand their needs and provide guidance and ...

NVA

Customer Service Representative

Dover, PA · On-site

$15.50 - $21/hr

The CSR primary role is to be the advocate to clients and visitors of Dover Area Animal Hospital ... NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer ...

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How much do benefit advocate customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for benefit advocate customer service representative in the United States is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $33.17 per hour, depending on experience, location, and employer.

What are popular job titles related to Benefit Advocate Customer Service Representative jobs?

For Benefit Advocate Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Benefit Advocate Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $48,357 per year, or $23.2 per hour.

Benefit Advocate

Richardson, TX • On-site, Remote

Health Care Service Corporation
Outpatient Health Care • 10K+ employees
Learn more about Health Care Service Corporationexternal

$14.97 - $28.12/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 2 days ago

Job description

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.
We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.
Job Summary
Benefit Advocates are responsible for managing and coordinating a high volume of service requests (phone, emails, portal, chat) from employees (and their immediate family) of our clients. The position focuses on educating and assisting callers with understanding, navigating through and obtaining the maximum value of their healthcare and wellness benefits, and employee incentive programs provided by their employers. Benefit Advocates assist employees to understand their benefit plan offering, and provide direction in working through a variety of benefit issuesRequired Job Qualifications:
  • High School diploma or GED equivalent
  • Minimum one year of insurance and/or benefits customer service experience
  • Ability to effectively organize and prioritize work demands in a dynamic, fast-paced environment
  • Ability to continuously display a positive attitude and follow directions
  • Possess excellent customer service skills including proper grammar, tonalities and clear dictation
  • Proficient in Microsoft Office Suite, data entry and electronic mail applications
  • Excellent written and verbal communication skills, including the ability to adapt communication style to persons representing diverse personal, professional, cultural and socio-economic backgrounds
  • Must be able to work a flexible 37.5 hour work week in a 24/7/365 call center environment - some 3rd shift, evenings, weekends, and holidays will be required
  • Ability to sit and use the phone for long periods of time

Preferred Job Qualifications:
  • Associates Degree
  • Bilingual in Spanish/English
  • EBS, PHR, SPHR or CBP certification

Location: This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.
#LI-NR1
#LI-Remote
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
EEO Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Pay Transparency Statement:
At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Min to Max Range:
$14.97 - $28.12
Exact compensation may vary based on skills, experience, and location.

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