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Bench Store Manager Jobs in Toronto, ON (NOW HIRING)

Michaels Stores

Retail Store Manager (Bench)

Toronto, ON · On-site

CA$70K - CA$87K/yr

Store - TOR-ETOBICOKE, ON Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a ...

KEV Group

Manager, Software Engineering

Toronto, ON · On-site

... and web stores that power student clubs, sports teams, and extracurricular activities across ... building the leadership bench the portfolio needs as it grows. This is a senior engineering ...

All JobsBench Store JobsBench Store Manager JobsBench Store Manager Jobs in Toronto, ON

Bench Store Manager information

Is a bench store manager a stressful job?

A bench store manager oversees daily store operations, staff management, and customer service, which can involve handling multiple responsibilities and resolving issues quickly. The job can be stressful during busy periods or when managing staff conflicts, but effective organization and leadership skills can help manage workload and reduce stress.

What is the difference between Bench Store Manager vs Bench Technician?

AspectBench Store ManagerBench Technician
CredentialsHigh school diploma or equivalent; experience in retail or store managementTechnical certifications or vocational training in appliance repair or electronics
Work EnvironmentRetail store setting, overseeing sales and staffWorkshop or repair center, focusing on appliance or electronic repairs
Employer & Industry UsageAppliance retail chains, electronics storesAppliance repair shops, electronics service centers

The Bench Store Manager primarily oversees store operations, staff, and sales, requiring management experience. In contrast, the Bench Technician focuses on repairing appliances or electronics, requiring technical skills and certifications. Both roles are essential in retail and repair industries but differ in responsibilities and skill sets.

What are some common challenges a Bench Store Manager faces when adapting to different store environments?

As a Bench Store Manager, you'll frequently move between locations to provide leadership and support where needed, which means you'll need to quickly adapt to varying team dynamics, sales goals, and operational procedures. One of the main challenges is building rapport and trust with new teams in a short period while maintaining consistency in store performance and brand standards. Flexibility, strong communication skills, and the ability to assess and respond to each store’s unique needs are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Bench Store Manager?

To thrive as a Bench Store Manager, you need strong leadership abilities, retail management experience, and a solid understanding of sales and inventory processes, often supported by a relevant degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Outstanding communication, problem-solving, and team-motivation skills help a manager excel in this dynamic retail environment. These skills ensure smooth store operations, high team performance, and the achievement of sales and customer service targets.

What is a Bench Store Manager?

A Bench Store Manager is a retail professional who is trained to manage one or more store locations but does not have a permanent assignment at a single store. Instead, they are placed 'on the bench' and can be temporarily assigned to different stores as needed, often to cover for absences, support new store openings, or fill management vacancies. This role allows companies to ensure consistent leadership and smooth operations across multiple locations. Bench Store Managers typically have the same responsibilities as regular store managers, including overseeing staff, managing inventory, and ensuring sales goals are met.
What are popular job titles related to Bench Store Manager jobs in Toronto, ON? For Bench Store Manager jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Bench Store Manager jobs in Toronto, ON look for? The top searched job categories for Bench Store Manager jobs in Toronto, ON are:
Bench Store Manager jobs near you
Infographic showing various Bench Store Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Retail Store Manager (Bench)

Michaels Stores

Toronto, ON • On-site

CA$70K - CA$87K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 25 days ago

Michaels rating

4.8

Company rating: 4.8 out of 10

Based on 947 frontline employees who took The Breakroom Quiz

651st of 732 rated retailers

Job description

Store - TOR-ETOBICOKE, ONStore Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI's to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves.

Major Activities

  • Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
  • Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's
  • Lead the execution of our customer brand promises.
  • Implement and lead the shrink and safety programs to deliver goals
  • Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers.
  • Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
  • Serve as Manager on Duty (MOD)
  • Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production

Other duties as assigned

Minimum Type of experience the job requires

  • Retail management leadership experience

Physical Requirements

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Some lifting of heavy items and accessing high shelves by ladder or similar equipment
  • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

  • Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

#LI-LS1

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$70,200.00 - $87,700.00

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com.


At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.


Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.


Employment Type: FULL_TIME

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