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Behavioral Receptionist Jobs in Baltimore, MD (NOW HIRING)

PDS Health

Receptionist

Olney, MD · On-site

$18 - $25/hr

The receptionist should demonstrate a warm and approachable disposition to each patient in every ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

PDS Health

Receptionist

Silver Spring, MD · On-site

$18/hr

The receptionist should demonstrate a warm and approachable disposition to each patient in every ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

PDS Health

Receptionist

Olney, MD · On-site

$18/hr

The receptionist should demonstrate a warm and approachable disposition to each patient in every ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

PDS Health

Receptionist

Olney, MD · On-site

$18 - $25/hr

The receptionist should demonstrate a warm and approachable disposition to each patient in every ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

PDS Health

Receptionist

Olney, MD · On-site

$18/hr

The receptionist should demonstrate a warm and approachable disposition to each patient in every ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

PDS Health

Receptionist

Silver Spring, MD · On-site

$18 - $25/hr

The receptionist should demonstrate a warm and approachable disposition to each patient in every ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

PDS Health

Receptionist

Olney, MD · On-site

$18 - $25/hr

The receptionist should demonstrate a warm and approachable disposition to each patient in every ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

PDS Health

Receptionist

Silver Spring, MD · On-site

$18 - $25/hr

The receptionist should demonstrate a warm and approachable disposition to each patient in every ... Behavioral Framework * Support the PPE process by helping to get patients to come into the office ...

Heart + Paw

Veterinary Receptionist

Baltimore, MD · On-site

$15 - $18/hr

Care Coordinator (Veterinary Receptionist) Join Our Team and Make a Difference for Pets and Their ... Knowledge of basic animal behavior and a passion for pets. * Exceptional verbal and written ...

Lindsay Ford of Wheaton

Receptionist

Silver Spring, MD · On-site

$16.25 - $21.50/hr

The Receptionist is expected to: * Protect the legal, financial and moral well being of the ... Leadership - the individual demonstrates ethical and followership behaviors which promotes our ...

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All JobsBehavioral Receptionist JobsBehavioral Receptionist Jobs in Baltimore, MD

Behavioral Receptionist information

See Baltimore, MD salary details

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How much do behavioral receptionist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for behavioral receptionist in Baltimore, MD is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What is a behavioral receptionist?

A Behavioral Receptionist is a front-desk professional who works in behavioral health or mental health clinics. They are responsible for greeting patients, scheduling appointments, handling patient records, and assisting with administrative tasks specific to behavioral health settings. In addition to standard receptionist duties, they often manage sensitive information and interact with individuals experiencing emotional or psychological challenges, requiring discretion and empathy. Their role is essential in creating a welcoming and supportive environment for patients seeking mental health services.

What does a behavioral receptionist do?

A Behavioral Receptionist plays a crucial role in ensuring a welcoming and efficient environment for both clients and clinicians. They manage appointment scheduling, greet clients with sensitivity to their emotional needs, and serve as the first point of contact, which can ease anxiety for those seeking behavioral health services. Additionally, they facilitate communication between clients and clinicians, handle confidential information in compliance with privacy regulations, and often assist with basic administrative tasks to keep the office running smoothly. This role requires empathy, strong organizational skills, and the ability to handle challenging situations with professionalism.

What are the key skills and qualifications needed to thrive as a behavioral receptionist?

To thrive as a Behavioral Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of behavioral health terminology, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and office phone systems is typically required. Excellent interpersonal skills, patience, and professionalism help you interact effectively with clients who may be experiencing emotional distress. These skills ensure smooth office operations and provide a welcoming, supportive environment for clients seeking behavioral health services.

What is the difference between Behavioral Receptionist vs Front Desk Receptionist?

AspectBehavioral ReceptionistFront Desk Receptionist
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHealthcare, therapy clinics, behavioral health centersHotels, offices, medical clinics
Employer & Industry UsageBehavioral health facilities, clinicsHospitals, hotels, corporate offices
Common Search & ComparisonBehavioral Receptionist vs Front Desk Receptionist

The main difference lies in the work environment and industry. Behavioral Receptionists typically work in healthcare or behavioral health settings, focusing on patient interactions related to mental health. Front Desk Receptionists are more common in hospitality and general office environments. Both roles require strong customer service skills and similar credentials, but their specific duties and industries differ.

Can a shy person be a behavioral receptionist?

A behavioral receptionist role involves interacting with clients and visitors, so being shy may require additional effort to develop communication skills and confidence. However, with training and experience, shy individuals can succeed by focusing on professionalism, active listening, and gradually building social comfort in the workplace.

What are popular job titles related to Behavioral Receptionist jobs in Baltimore, MD?

For Behavioral Receptionist jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Behavioral Receptionist jobs in Baltimore, MD look for?

The top searched job categories for Behavioral Receptionist jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Behavioral Receptionist jobs?

Cities near Baltimore, MD with the most Behavioral Receptionist job openings:

Behavioral Receptionist jobs near you

Veterinary Receptionist

Veterinary Practice Partners

Annapolis, MD • On-site

$16 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Veterinary Practice Partners rating

6.3

Company rating: 6.3 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

25th of 56 rated veterinary

Job description

Receptionist
Bay Ridge Animal Hospital and Annapolis Cat Hospital are hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities
  • Employee pet discount because we know your pets are family, too.

Salary: $16 - $19 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: This is a full-time position with four 10-hour shifts per week. Two early shifts (8:00 AM-6:00 PM), two late shifts (10:00 AM-8:00 PM), and rotating Saturday mornings. Occasional shifts from 8 am to 8 pm.
Key Responsibilities:
  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:
  • Previous experience as a veterinary receptionist is required.
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

About Bay Ridge Animal Hospital and Annapolis Cat Practice
At Bay Ridge Animal Hospital, we hold ourselves to a higher standard of veterinary care. We strive to deliver excellent medicine with loving care, because your pet's health is our #1 priority. With support from our sister facility, Annapolis Cat Hospital, we provide high-quality veterinary care for the area's dogs and cats. Located right next door, Annapolis Cat Hospital caters to our feline patients, while Bay Ridge Animal Hospital focuses on dogs.
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