Behavioral Health Utilization Management Jobs in Wisconsin

Caring for our community starts with you. Join a team that believes everyone deserves care.
Candidates must reside within NorthLakes' service area at the time of hire and maintain residency throughout employment.
The purpose of a behavioral health provider is to assess, diagnose and treat patients using individual, family, couples and/or group counseling and informed, appropriate referrals in order to assist the patient in achieving mutually agreed upon goals, leading to a more satisfying, emotionally and socially healthy life. Successful treatment will empower the patient to go forward better equipped to face the many challenges of life.
Essential Job Functions
Behavioral Health Therapists counsel individuals, families, couples or groups regarding psychological or emotional problems such as stress, substance abuse, or family situations to develop and implement therapeutic treatment plans in clinic settings by performing the following duties.

• Interviews patients to obtain information concerning medical history or other pertinent information.

• Observes patients to detect indications of abnormal physical or mental behavior.

• If employee is trained and certified, selects and administers various tests such as psychological tests, personality inventories, and intelligence quotient tests, to identify behavioral or personality traits and intelligence levels, and records results.

• If employee is trained and certified, reviews results of tests to evaluate client needs.

• Plans and administers therapeutic treatment such as behavior modification and stress management therapy to assist patients in controlling disorders and other problems.

• Changes method and degree of therapy when indicated by client reactions.

• Discusses progress toward therapeutic goals with patients.

• Consults with medical doctor or other specialists concerning treatment plan and amends plan as directed.

• Conducts therapy sessions.

• Plans and administers therapeutic treatment by telephonic/ telehealth methodologies as indicated by patient needs and state guidelines.

• Refers patients to additional services to supplement treatment and counseling.

• Documents the visit in the EMR in an accurate and timely manner.

• Participates in behavioral health quality improvement programs.

• Appropriate use of PPE/infection control protocols when providing treatment to patients.

Qualifications and Education Requirements
Bachelors Degree plus a Master Degree in counseling required.
Required Credentials, Certification, Licensure
LPC, LCSW, LMFT, or In-Training licenses (LPC-IT, LMFT-IT, and APSW) required in Wisconsin.
Specific training/certifications may be required for certain types of therapy/assessment. Employees will not work outside of their scope of education and training.
Preferred Skills
To perform this job successfully, an individual should have knowledge of Electronic Health Record Systems Database software and Word Processing software.
Benefit Statement
For full time and part time employees who work 24 or more hours per week we offer a generous benefits package that includes:
• Medical and dental insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• 6 weeks Paid Time Off (PTO), Paid Holidays and Paid Leave Bank
• 403(b) with a 4% employer match
Various voluntary benefits:
• Vision Insurance
• Supplemental Life, AD&D and Disability
• Tuition reimbursement
• Health and Wellness reimbursement program
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Partner of HRSA/NHSC loan repayment program
Our Mission is to respond to the healthcare needs of our communities with an integrated array of quality services and actively remove barriers to wellness.
NorthLakes Community Clinic is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
All offers of employment are contingent upon successful completion of a criminal background check and references.
At NorthLakes Community Clinic, our organizational competencies highlight the behaviors and values that guide how we work and provide a shared foundation for performance, development, and growth throughout an employee's career with us.
NorthLakes Community Clinic Organizational Competencies
Mission Driven - Advances the organizational mission, vision and values in executing job duties.
Customer Service - Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
Quality - Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
Creativity - Generates new ideas, supports change, provides innovative solutions, solves problems creatively.
Integrity - Earns the trust and confidence of coworkers and customers through honest communication, ethical behavior and professionalism in all interactions.
Teamwork - Contributes to meeting team deadlines and responsibilities, listens to others and values opinions, helps team to meet goals, welcomes newcomers and promotes a cooperative team atmosphere.
Self-Development - Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.
Job Knowledge - Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.
Communication - Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
Trauma/Resilience Informed - Understands that trauma is prevalent and resilience can be cultivated and improved; and operates in a manner consistent with these principles.