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Behavioral Health Secretary Jobs in Georgia (NOW HIRING)

Phoebe Putney Health System

Unit Secretary

Albany, GA · On-site

$39K - $47K/yr

The Unit Secretary attends nursing station and performs clerical duties, requisition supplies ... Crisis Response Training required within 6 months of hire (Required) Behavioral Health Employees:

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Behavioral Health Secretary information

What is a behavioral health secretary?

Behavioral Health Secretaries are administrative professionals who support mental health clinics, hospitals, or counseling centers. They handle tasks such as scheduling appointments, managing patient records, answering phones, and assisting behavioral health staff with clerical duties. Their role is essential in ensuring that the facility runs smoothly, so that clinicians and patients can focus on care and treatment. Behavioral Health Secretaries often serve as the first point of contact for patients and must maintain confidentiality and compassion in all interactions.

What skills and qualifications are needed to be a behavioral health secretary?

To thrive as a Behavioral Health Secretary, you need strong organizational skills, knowledge of medical terminology, and experience with office administration, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and HIPAA compliance is typically required. Excellent communication, discretion, and empathy help in managing sensitive patient information and supporting a multidisciplinary team. These skills ensure efficient office operations, patient confidentiality, and a supportive environment for both staff and clients.

What challenges do behavioral health secretaries face and how can they be managed?

Behavioral Health Secretaries often handle sensitive information and interact with clients who may be experiencing emotional distress. Managing confidentiality, maintaining composure under pressure, and balancing administrative duties with compassionate communication are common challenges in this role. Effective organization, strong interpersonal skills, and familiarity with mental health protocols can help address these challenges. Additionally, working closely with clinical staff and participating in regular team meetings can foster a supportive environment and streamline communication.

What is the difference between Behavioral Health Secretary vs Medical Office Secretary?

AspectBehavioral Health SecretaryMedical Office Secretary
CredentialsHigh school diploma; some roles may require certification in behavioral health or medical office administrationHigh school diploma; certification in medical office administration often preferred
Work EnvironmentBehavioral health clinics, mental health facilities, outpatient therapy centersHospitals, clinics, private medical practices
Employer & IndustryBehavioral health providers, mental health organizationsGeneral healthcare providers, hospitals, clinics
Job FunctionsScheduling, patient intake, record keeping, administrative support specific to behavioral healthScheduling, billing, patient communication, administrative tasks in medical settings

While both roles involve administrative support and patient interaction, a Behavioral Health Secretary specializes in mental health settings, focusing on behavioral health services, whereas a Medical Office Secretary works across various medical specialties. The roles share similar credentials and work environments but differ in specific job functions and industry focus.

What are popular job titles related to Behavioral Health Secretary jobs in Georgia?

For Behavioral Health Secretary jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Secretary jobs in Georgia look for?

The top searched job categories for Behavioral Health Secretary jobs in Georgia are:

What cities in Georgia are hiring for Behavioral Health Secretary jobs?

Cities in Georgia with the most Behavioral Health Secretary job openings:

Behavioral Health Secretary jobs near you
Infographic showing various Behavioral Health Secretary job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Secretary

Community Service Board of Middle Georgia - PEO, Ltd.

Dublin, GA • On-site

$12.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability.

LOCATION: Dublin, GA 

The Community Service Board of Middle Georgia's Adult outpatient program is seeking a qualified individual to serve as our next Secretary. The selected candidate will be a professional individual who has strong communication skills and provides exceptional customer service. This is a very busy environment and requires superior organizational skills, the ability to multi-task and prioritize daily activities. 

Responsibilities of the Secretary:

  • Serve as the first point of contact by greeting and welcoming patients and others
  • Completing patient check-ins within a timely manner
  • Answers phone calls politely throughout the day, assisting patients and callers with all needs/requests
  • Assists in scheduling appointments for patients and rescheduling in the event of a cancellation
  • Completing insurance verifications promptly and accurately
  • Ensures all authorizations are completed as needed
  • Advises and collects patient co-payments; when required
  • Answering all patient inquiries and directing additional needs to the appropriate parties
  • All other duties as assigned
     

Here are some of the things we require:

  • High School Diploma/GED Equivalent
  • Valid Georgia Driver’s License
  • Effective verbal and written communication skills
  • Strong interpersonal skills and the ability to work effectively with diverse communities
  • Ability to work independently and in collaboration with others
  • Experience with Microsoft 365 Office Products
  • Ability to organize, prioritize and meet deadlines accordingly

Here’s what would put you over the top:

  • Previous administrative or secretarial experience
  • Previous experience in a healthcare setting 
     
     

Benefits of Working with CSB of Middle GA:

As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including:

  • Medical, Dental & Vision Plan Options!
  • Generous Paid-Time Off Policy with Flexibility Companywide!
  • 401(k) Plan with Company Match!
  • Short- & Long-Term Disability Plans!
  • Access to our Employee Assistance Program (EAP)! 
  • Paid Training Time!
  • Opportunities for Career Growth & Advancement!
  • Paid Lunch Breaks*
  • & So Much More! 

At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position.

*Please note that paid lunches are only for select positions that must assist individuals with eating needs at typical meal periods*

** Final pay rate will be dependent on a combination of qualifications such as experience and education. **


Full Time - Monday - Friday 8am to 5pm

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