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Behavioral Health Receptionist Jobs in Miami, FL

CenterWell Primary Care

Receptionist

Davie, FL · On-site

$14.50 - $19/hr

The Receptionist operates a switchboard or multi-line phone and maintains call logs. You will take ... We go beyond physical health - addressing the social, emotional, behavioral and financial needs ...

CenterWell Primary Care

Receptionist

Plantation, FL · On-site

$15.75 - $20.50/hr

The Receptionist operates a switchboard or multi-line phone and maintains call logs. You will take ... We go beyond physical health - addressing the social, emotional, behavioral and financial needs ...

CenterWell Primary Care

Receptionist

Coconut Creek, FL

$38K - $45.80K/yr

The Receptionist operates a switchboard or multi-line phone and maintains call logs. You will take ... We go beyond physical health - addressing the social, emotional, behavioral and financial needs ...

ChenMed

Medical Receptionist

Carol City, FL · On-site

$20.42/hr

Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges ... EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America ...

ChenMed, LLC

Medical Receptionist

Opa Locka, FL · On-site

$14.30 - $20.42/hr

Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges ... EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America ...

ChenMed

Medical Receptionist

Opa Locka, FL · On-site

$20.42/hr

Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges ... EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America ...

TMS of Miami

Front Desk Receptionist

Miami, FL · On-site

$18 - $23/hr

... a behavioral health, psychiatric, or private practice setting is a plus • Excellent interpersonal and communication skills, with a compassionate and patient-focused approach • Strong ...

TMS of Miami

Front Desk Receptionist

Miami, FL · On-site

$18 - $23/hr

... a behavioral health, psychiatric, or private practice setting is a plus • Excellent interpersonal and communication skills, with a compassionate and patient-focused approach • Strong ...

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How much do behavioral health receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for behavioral health receptionist in Miami, FL is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Behavioral Health Receptionist, and why are they important?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What are some common challenges faced by Behavioral Health Receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What are Behavioral Health Receptionists?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

What are popular job titles related to Behavioral Health Receptionist jobs in Miami, FL? For Behavioral Health Receptionist jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Behavioral Health Receptionist jobs in Miami, FL look for? The top searched job categories for Behavioral Health Receptionist jobs in Miami, FL are:
What cities near Miami, FL are hiring for Behavioral Health Receptionist jobs? Cities near Miami, FL with the most Behavioral Health Receptionist job openings:
Behavioral Health Receptionist jobs near you
Infographic showing various Behavioral Health Receptionist job openings in Miami, FL as of May 2026, with employment types broken down into 73% Full Time, 10% Part Time, and 17% Contract. Highlights an 100% Physical job distribution, with an average salary of $35,443 per year, or $17 per hour.

Behavioral Health Front Desk Receptionist

Assurance Of Hope Institute Inc

Fort Lauderdale, FL

$15 - $18/hr

Part-time

Posted 27 days ago

Job description

Benefits:
  • Competitive salary
  • Flexible schedule
  • Training & development

Job description:

Job Summary
Are you a compassionate, organized individual with excellent communication skills? We are looking for a Front Desk Receptionist to join our team at Assurance of Hope Institute Inc., a trusted mental health agency dedicated to providing exceptional care and support to our clients. As the first point of contact for our clients, you will play a critical role in ensuring smooth operations and providing a welcoming environment. If you are dedicated to helping others and thrive in a fast-paced, client-focused setting, we want to hear from you This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
  • THIS ROLE REQUIRES PUNTACULAITY, MULTITASKING AND INTERACTING WITH CLEINTS WHO MAY BE DISTRESSED.
  • Greet and assist visitors in a friendly and professional manner.
  • Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date.
  • Maintain organized records and files, including proofreading documents for accuracy. Greet and assist clients in a friendly, professional manner.
  • Manage and respond to emails on b a consistent basis.
  • Handle client intake, ensuring accurate collection of personal and insurance information.
  • Schedule and confirm appointments for clients with clinicians and therapists.
  • Manage a busy switchboard, answering calls, directing inquiries, and taking messages as necessary.
  • Submit prescriptions and manage medication requests with confidentiality and accuracy.
  • Maintain client files, ensuring all documentation is complete and up-to-date.
  • Perform general administrative duties such as filing, faxing, and handling incoming/outgoing mail.
  • Support the Clinical Department and other staff as needed to ensure efficient office operations.
  • Handle clerical duties such as filing, scanning, and organizing office supplies.
  • Demonstrate excellent time management skills to prioritize tasks effectively.
  • Should be willing to complete prior authorization on cover My Meds Portal, when necessary. (Would need to collaborate with providers, if needed).
Requirements
  • Associates or Bachelors degree preferred.
  • Previous experience in a front desk or administrative role, preferably in a healthcare or mental health setting.
  • Strong communication skills, both verbal and written.
  • Ability to maintain confidentiality and adhere to HIPAA guidelines.
  • Proficiency in Microsoft Office Suite and experience with scheduling software.
  • Exceptional organizational skills and attention to detail.
  • A compassionate and empathetic approach when interacting with clients.
  • Ability to multitask and remain calm under pressure
  • PREFERRED: Bilingual (Spanish/Haitian Creole)*
Job Requirements:
Three Days weekly (9:00am - 5:00pm) and Every Other Saturday (9:00am - 5:00pm).
If you are a motivated individual looking to contribute to a dynamic team while enhancing your professional skills, we encourage you to apply for the Front Desk Receptionist position.
Job Type: Part-time