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Behavioral Health Operations Jobs in Ohio (NOW HIRING)

OH · On-site

$87 - $116/hr

- Chief Operations Officer (COO) - Northcoast Behavioral Healthcare (PN: 20043742) (260003WN) Chief Operations Officer (COO) - Northcoast Behavioral Healthcare (PN: 20043742) (260003WN) Organization ...

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Behavioral Health Operations information

What is behavioral health operations?

Behavioral health operations refer to the management and coordination of services, personnel, and resources within organizations that provide mental health and substance use treatment. This role involves overseeing workflows, ensuring regulatory compliance, optimizing patient care delivery, and improving operational efficiency. Professionals in behavioral health operations may also manage budgets, staff training, and quality improvement initiatives to support the overall mission of behavioral health organizations.

What are the key skills and qualifications needed to thrive in behavioral health operations?

To thrive in Behavioral Health Operations, you need a solid understanding of healthcare administration, behavioral health regulations, and experience in program management, often supported by a degree in healthcare administration, public health, or a related field. Familiarity with electronic health records (EHR) systems, data analytics tools, and compliance management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills enable success in coordinating teams and ensuring quality care. These competencies are crucial for optimizing operational efficiency, regulatory compliance, and positive outcomes for patients and staff.

What are some common challenges faced in behavioral health operations, and how can they be addressed?

Professionals in Behavioral Health Operations often encounter challenges such as coordinating care across multidisciplinary teams, maintaining compliance with changing healthcare regulations, and optimizing workflow efficiency in fast-paced environments. Addressing these challenges requires strong organizational skills, adaptability, and clear communication with clinical staff, administrators, and external partners. Leveraging technology and standardized processes can help streamline operations, while ongoing training ensures teams remain compliant and effective in delivering quality behavioral health services.

What is the difference between Behavioral Health Operations vs Behavioral Health Clinician?

AspectBehavioral Health OperationsBehavioral Health Clinician
CredentialsTypically requires a bachelor's degree or related experience; certifications varyRequires a license (e.g., LCSW, LPC, LMFT) and relevant clinical certifications
Work EnvironmentAdministrative settings, clinics, hospitals, or community organizationsDirect patient care in clinics, hospitals, or outpatient settings
Employer & Industry UsageUsed in healthcare organizations managing programs and operationsUsed by licensed professionals providing therapy and assessments
Search & Comparison IntentFocuses on management, coordination, and operational rolesFocuses on clinical treatment and patient interaction

Behavioral Health Operations roles primarily involve managing programs, coordinating services, and overseeing administrative functions within behavioral health organizations. In contrast, Behavioral Health Clinicians provide direct patient care, including therapy and assessments. Both roles are essential but differ significantly in responsibilities, credentials, and work environment.

What cities in Ohio are hiring for Behavioral Health Operations jobs?

Cities in Ohio with the most Behavioral Health Operations job openings:

Infographic showing various Behavioral Health Operations job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Behavioral Health Clinical Supervisor

Attain Behavioral Health Toledo

Toledo, OH • On-site

$70K - $80K/yr

Full-time

Re-posted 11 days ago


Job description

Clinical Supervisor

Reports To: Clinical Director
Supervises: Clinical Counselors, Licensed Social Workers, Group Facilitators, Case Managers (as assigned), Interns, and QMHS/CDCA staff
Assists: Clinical Director, Medical Team, Operations, and Compliance


POSITION SUMMARY

The Clinical Supervisor is responsible for the direct supervision, coaching, and clinical oversight of assigned treating staff. This role ensures high-quality clinical services, adherence to OhioMHAS/Medicaid requirements, timely documentation, and implementation of Attain Behavioral Health’s’ program standards.

The Clinical Supervisor supports day-to-day clinical operations, provides weekly supervision, assists with staff development and clinical schedule, monitors compliance, and collaborates closely with the Clinical Director to maintain program fidelity, client safety, and regulatory compliance.


ESSENTIAL FUNCTIONS & JOB DUTIES

Clinical Oversight & Staff Supervision

  • Provide weekly individual and/or group supervision to assigned staff, interns, and non-licensed clinicians.
  • Ensure all supervisees practice strictly within their scope and redirect when needed.
  • Review and sign off on documentation for supervisees as required by licensure.
  • Support clinical staff with case conceptualization, treatment planning, diagnostic formulation, and LOC decision-making.
  • Participate in and help facilitate treatment team meetings.
  • Provide coaching, feedback, and performance guidance to support employee development.
  • Participate in 90-day and annual performance reviews and provide input on staff progression, competency, and retention.

Program Support & Day-to-Day Operations

  • Support the Clinical Director in managing program schedules, group curriculums, and workflow needs.
  • Assist with onboarding, training, and ongoing skill development for therapists, case managers, and group facilitators.
  • Ensure therapeutic groups follow approved curriculum and maintain clinical appropriateness.
  • Step in to provide individual or group services as needed to support continuity of care.

Compliance, QA, and Documentation

  • Conduct routine documentation audits for assigned staff and ensure deficiencies are corrected promptly.
  • Monitor adherence to Attain’s policy and procedure, including timeliness, accuracy, and medical necessity requirements.
  • Assist in gathering data for weekly, monthly, and quarterly QA metrics.
  • Help review incident reports and participate in follow-up or investigation as assigned by the Clinical Director.
  • Maintain knowledge of OhioMHAS, ODM, and Joint Commission standards as relevant.

Client Care & Crisis Response

  • Support staff in managing clinical crises, performing safety assessments, and implementing crisis response protocols.
  • Coordinate care with internal departments, medical staff, and external agencies as appropriate.
  • Consult with the Clinical Director regarding high-risk cases, escalated concerns, or complex clinical presentations.

Communication & Collaboration

  • Communicate concerns, trends, and staff needs to the Clinical Director promptly.
  • Maintain strong collaboration with QA, Compliance, Operations, and Medical departments.
  • Participate in clinical meetings, trainings, and program development discussions.

Other Duties as Assigned

  • Maintain consistent attendance and meet deadlines.
  • Represent Attain professionally with staff, community partners, and regulatory entities.
  • Uphold Attain’s mission, vision, and guiding principles at all times.

KEY COMPETENCIES

(Adapted from the competencies listed in )

  • Clinical Judgment & Diagnostic Skill
  • Treatment Planning & Documentation Quality
  • Leadership & Team Support
  • Coaching and Staff Development
  • Conflict Resolution & De-escalation
  • Communication (verbal & written)
  • Compliance & Policy Adherence
  • Problem-Solving & Critical Thinking
  • Collaboration & Interpersonal Awareness
  • Flexibility & Stress Management


QUALIFICATIONS

  • Master’s degree in Counseling, Social Work, Marriage & Family Therapy, or related field.
  • Active Ohio licensure: LPC/LCSW/MSW/LPCC/LISW with Supervisory designation (-S) required.
  • Minimum 2 years clinical experience in behavioral health, substance use, or related setting.
  • Experience providing supervision or leadership preferred.
  • Knowledge of OhioMHAS/Medicaid documentation standards.
  • Ability to work both independently and within a multidisciplinary team.
  • Strong clinical writing and diagnostic skills.