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Behavioral Health Operations Jobs in Illinois (NOW HIRING)

Memorial Health

Manager, Behavioral Health

Springfield, IL · On-site

$36.80 - $57.04/hr

Operates within the Memorial Behavioral health and Memorial Health System mission, vision ... Assumes accountability for all areas of clinical programming, site operations and fiscal management.

Memorial Health

Manager, Behavioral Health

Springfield, IL · On-site

$36.80 - $57.04/hr

Overview Operates within the Memorial Behavioral health and Memorial Health System mission, vision ... Assumes accountability for all areas of clinical programming, site operations and fiscal management.

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Behavioral Health Operations information

What is behavioral health operations?

Behavioral health operations refer to the management and coordination of services, personnel, and resources within organizations that provide mental health and substance use treatment. This role involves overseeing workflows, ensuring regulatory compliance, optimizing patient care delivery, and improving operational efficiency. Professionals in behavioral health operations may also manage budgets, staff training, and quality improvement initiatives to support the overall mission of behavioral health organizations.

What is the difference between Behavioral Health Operations vs Behavioral Health Clinician?

AspectBehavioral Health OperationsBehavioral Health Clinician
CredentialsTypically requires a bachelor's degree or related experience; certifications varyRequires a license (e.g., LCSW, LPC, LMFT) and relevant clinical certifications
Work EnvironmentAdministrative settings, clinics, hospitals, or community organizationsDirect patient care in clinics, hospitals, or outpatient settings
Employer & Industry UsageUsed in healthcare organizations managing programs and operationsUsed by licensed professionals providing therapy and assessments
Search & Comparison IntentFocuses on management, coordination, and operational rolesFocuses on clinical treatment and patient interaction

Behavioral Health Operations roles primarily involve managing programs, coordinating services, and overseeing administrative functions within behavioral health organizations. In contrast, Behavioral Health Clinicians provide direct patient care, including therapy and assessments. Both roles are essential but differ significantly in responsibilities, credentials, and work environment.

What are some common challenges faced in behavioral health operations, and how can they be addressed?

Professionals in Behavioral Health Operations often encounter challenges such as coordinating care across multidisciplinary teams, maintaining compliance with changing healthcare regulations, and optimizing workflow efficiency in fast-paced environments. Addressing these challenges requires strong organizational skills, adaptability, and clear communication with clinical staff, administrators, and external partners. Leveraging technology and standardized processes can help streamline operations, while ongoing training ensures teams remain compliant and effective in delivering quality behavioral health services.

What are the key skills and qualifications needed to thrive in behavioral health operations?

To thrive in Behavioral Health Operations, you need a solid understanding of healthcare administration, behavioral health regulations, and experience in program management, often supported by a degree in healthcare administration, public health, or a related field. Familiarity with electronic health records (EHR) systems, data analytics tools, and compliance management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills enable success in coordinating teams and ensuring quality care. These competencies are crucial for optimizing operational efficiency, regulatory compliance, and positive outcomes for patients and staff.

What are popular job titles related to Behavioral Health Operations jobs in Illinois?

For Behavioral Health Operations jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Operations jobs in Illinois look for?

The top searched job categories for Behavioral Health Operations jobs in Illinois are:

What cities in Illinois are hiring for Behavioral Health Operations jobs?

Cities in Illinois with the most Behavioral Health Operations job openings:

Behavioral Health Operations jobs near you
Infographic showing various Behavioral Health Operations job openings in Illinois as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Hybrid job distribution.

Operations / Behavioral Health Technician (OPS/BHT)

Atlantic Health Strategies

Willowbrook, IL • On-site

$20 - $25/hr

Full-time

Medical, PTO

Posted 2 days ago

New

Job description


Operations / Behavioral Health Technician (OPS/BHT)
Willowbrook, ILFull-TimeOn-Site
About Resilience Behavioral Health
Resilience Behavioral Health of Illinois provides client-first, dual-diagnosis behavioral health treatment at its Willowbrook facility, offering Partial Hospitalization, Intensive Outpatient, Outpatient, Residential Inpatient, and Crisis Stabilization programming.
The Opportunity
The Operations/Behavioral Health Technician (OPS/BHT) plays a dual role at the Willowbrook facility, supporting both the day-to-day administrative operations of the site and the direct care needs of clients moving through Resilience's treatment programs. This is a full-time, on-site, day-shift role reporting into the admin team.
What You'll Do
  • Monitor the milieu and provide direct client supervision to help maintain a safe, structured, and supportive treatment environment.
  • Support daily program operations, including client check-in and check-out, attendance tracking, and coordination between clinical and administrative staff.
  • Assist clients with daily living needs, orientation to the program, and general questions, escalating clinical concerns to the appropriate clinician.
  • Document client observations, incidents, and daily activity logs accurately and in accordance with facility and regulatory standards.
  • Support scheduling and coordination of client transportation, groups, and appointments across PHP, IOP, and outpatient tracks.
  • Help maintain a clean, organized, and welcoming facility, including stocking supplies and flagging maintenance or safety needs to leadership.
  • Provide general administrative support, such as answering phones, filing, and data entry, as needed by the operations team.
  • Respond calmly and appropriately to de-escalate situations, following facility safety protocols.

Requirements
  • High school diploma or GED required.
  • 1 to 2 years of relevant experience, ideally in a behavioral health, substance use treatment, or direct care setting.
  • Comfort working with individuals receiving treatment for mental health and substance use conditions.
  • Strong communication and organizational skills, with the ability to multitask in a fast-paced treatment environment.
  • Dependable, punctual, and detail-oriented.
  • Full-time, on-site availability in Willowbrook, IL, days.

Benefits
Compensation and Benefits
  • Hourly position: $20.00 to $25.00 per hour.
  • Paid Time Off
  • Health Insurance

This is a direct hire with Resilience Behavioral Health. Atlantic Health Strategies is recruiting on their behalf.

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