Behavioral Health Community Health Worker Jobs (NOW HIRING)

Community Health Worker

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Department: Administration Job Status: Full Time

FLSA Status:      Non-Exempt                                          Reports To: Director of Care Management

Grade/Level: High School diploma or equivalent Amount of Travel Required: Up to 80% Positions Supervised:  None 

Work Schedule: 

8 a.m. to 5:30 pm Monday- Thursday.  8 a.m. to 12:00 pm on Friday. 

However, adjustments in schedule or additional hours may be required to complete duties.

POSITION DESCRIPTION:

The Community Health Worker is part of the care team charged with creating and integrating patients into health programs to assist with targeted health outcomes. The Community Health Worker will develop, utilize, and integrate community program and resources as part of the development of an effective program. The Community Health Worker directs and is involved in continuous Quality Improvement practices and measures as set by Mainline Health Systems, Inc. and in which the practice focus is based on a Patient Centered Medical Home model of care.

SPECIFIC DUTIES AND RESPONSIBILITIES:

1. Promote customer-driven excellence as a driver of organizational services and goals.
2. Meet with patients, individuals, and/or community organizations as needed to support the patient and program development.
3. Ensure efficient tracking and documentation of all activities and interaction with each patient
4. Participate in community events and outreach efforts to raise awareness and develop relationships
5. Assist with coordination of care with the clinical team, other Community Health Workers, and/or community groups based on the needs of the patient.
6. Participate in home visits to monitor their progress and assess any needs
7. Maintain contact using variety of mediums to check on their status, progress, barriers, needs and assist with coordination of care including home visits.

1. Performs all job duties in compliance with MHSI Safety and Infection Control policies.
2. Assists in developing reports to meet organizational internal and external requirements. 
3. Assists patients with insurance outreach and enrollment.
4. Will possess an Arkansas Community Health Worker certification OR will be currently seeking certification.

REPORTING RELATIONSHIPS:

The Community Health Worker reports to, is supervised by the Director of Care Management.

EVALUATION:

The evaluation of work performance will be ongoing and will be completed by the Director of Care Management. Specific duties and responsibilities of this position description plus employee ability to interact constructively with clinical and administrative staff and general working behavior. Formal evaluation will be conducted annually but may be initiated at other times by the Director of Care Management.

PHYSICAL DEMANDS 

Physical Demands 

Lift/Carry 

Stand 

O (Occasionally) 

Walk 

O (Occasionally) 

Sit 

F (Frequently) 

Handling / Fingering 

F (Frequently) 

Reach Outward 

O (Occasionally) 

Reach Above Shoulder 

O (Occasionally) 

Climb 

N (Not Applicable) 

Crawl 

N (Not Applicable) 

Squat or Kneel 

O (Occasionally) 

Bend 

O (Occasionally) 

10 lbs or less 

F (Frequently) 

11-20 lbs 

O (Occasionally) 

21-50 lbs 

O (Occasionally) 

51-100 lbs 

N (Not Applicable) 

Over 100 lbs 

N (Not Applicable) 

Push/Pull 

12 lbs or less 

O (Occasionally) 

13-25 lbs 

O (Occasionally) 

26-40 lbs 

O (Occasionally) 

41-100 lbs 

N (Not Applicable) 

N (Not Applicable) 

Activity is not applicable to this occupation. 

O (Occasionally) 

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) 

F (Frequently) 

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) 

C (Constantly) 

Occupation requires this activity more than 66% of the time (5.5+ hrs/day) 

Other Physical Requirements 

Vision (Near, Color) 

Sense of Sound (telephone and verbal conversations) 

Sense of Touch 

QUALIFICATIONS:

STATUS:

This is a FLSA Non-Exempt position.

This is an OSHA low risk position.

This position is ADA negotiable.

This is a safety sensitive position. ( Arkansas Act 593 of 2017)

DISCLAIMER

The duties and responsibilities, qualifications, physical conditions and other statements contained herein represent the current general nature of the job described, and are subject to change at any time, with or without notice.  This job description does not limit in any way the assignments that may be given to an employee in the job, and employees are expected to perform any and all duties assigned by their supervisor willingly and without reservation.